Client Development Strategy & Analytics Team Leader

About the job

Reporting to the Global Head of Client Development Strategy & Analytics, the role will focus on delivering global projects and initiatives across Client Development contributing to the growth of Global Market’s franchise. The role will have a local reporting line into the Global Client Analytics (GCA) team.

The mission of the client development team is to support global and regional sales management to define and execute the client strategy via data analytics, competitor benchmarking, market intelligence and qualitative insights collected across GM teams. The Client Development team facilitates the client strategic planning process, including defining the client segmentation and designing and executing various client initiatives.

Client Development plays a critical role to prepare and enable internal client reviews, broker reviews and internal governance forums like the global or regional client boards. Client Development ensures that the relevant KPIs are in place to monitor the performance of the overall client franchise and for each strategic client.

The Portugal Client Development team supports the regional client development hubs located in the US, UK, France, and Hong Kong. The Portugal Client Development team consists of two groups 1- Analytics and 2- Digital Solutions & Processes. The analytics group works on developing data driven strategies and KPIs to measure our performance and continuously streamlines and automates our data driven needs. The Digital Solutions & Processes group ensures we have systemic process to deploy our strategy across regions in a globally consistent approach, including broker review inputs, action item logging, accurate referential data, calendar coordination.

Your Main Activities Are

• Team management: manage the day to day needs of the Portugal Client Development team with a focus on enhancing what the team delivers across the organization, ensure the team is building their skills and continuously improve the level at which they operate
• This individual will also be responsible for leading/delivering projects in addition to managing the team (ie. “producing manager”)
• Ability to understand the business strategy and ensure it is communicated and embedded into the thought process for all workstreams
• Developing analytics and strategy around our client segmentation and KPIs to measure performance against them using internal and external data
• Building a strong working relationship with the regional client development teams and cross-functional teams including GCA, business managers, COOs
• Ensuring client referential and data integrity across all key data sets, contribute to client data governance
• Implement framework to continuously automate and scale our analytical capability and digitalize our core processes from end to end (including leveraging opportunities from AI and LLM models piloted across the bank)
• Oversee the prioritization and delivery of cross-functional teams that support Client Development
• Promote the usage of Client Development’s analytical capability and tools

Profile and Skills to Success

(3 – 5 years experience)

• Academic Background Business Intelligence/ Data Analytics / Finance/ Data Engineer
• Managing a team of analysts ( years)
• Data Analytics using Python, SQL and ETL processes Data visualization tools Tableau
• Strong project management skills, ability to prioritize tasks and meet deadlines
• Excellent written and verbal communication skills
• Ability to build strong relationships at all levels of the organization
• Strong data analysis/interpretation & problem-solving skills
• Strong interest and passion for data integrity and controls
• Clear understanding of how changes may impact other processes, reports and group
• Attention to detail in all components of work
• Global Markets or Investment Banking experience is preferred
• English (Fluent)

Why joining BNP Paribas?

· Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

 · Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

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