Head of Digital Task Force

About the job

You will join the BNP Paribas Securities Services Digital Office, a business team of 40+ resources distributed across Paris, London, Frankfurt, Warsaw and Lisbon. You will manage a team of 5 product managers. 

This position will bring a strong exposure to the senior management and will lead you to exercise your organizational, steering and communication skills. Its transversal dimension will allow you to enrich your network and will offer long term opportunities of career within the Data and Digital Transformation, Client Lines, Client Development teams or more broadly within CIB or the group.

Your Main Activities Are

Within BNP Paribas Securities Services, you will be part of the Digital Office (Global Digital Team) and will manage the Lisbon taskforce. Your main mission will be to benchmark, design, develop and improve 2S digital products for institutional clients (Asset Owners, Asset Managers, Banks, Brokers, and Alternatives).

Digital channels and services represent a front window for the bank and are therefore of great importance. They are built and managed with several objectives in mind : reinforcing the digital offering breadth and depth, reducing the cost to serve, improving the User Experience to retain clients and win new mandates, mitigating the risks related to a complex digital framework.

As part of your function, you will be in charge of framing, designing, piloting and deploying several digital solutions. This will be managed in coordination with all the stakeholders involved: central digital office, business lines, sales teams, operations, IT teams and relevant functions. You will drive these projects in an international environment and those services will be deployed in the 25 + countries in which BNP Paribas Securities Services operates.

On a daily basis, you will intervene in the strategic framing of projects:

• Propose and develop project strategies and governance in line with the needs of stakeholders and sponsors
• Coordinate and align participants involved in decision-making
• Define key actions, milestones and key success factors of projects
• You will drive these projects
• Execute and implement the strategy through identified actions and according to the predefined schedule
• Suggest quality vs cost and risk vs cost trade-offs when necessary 
• Identify and define actions to manage risks or problems during projects
• Take into consideration problems, expectations and needs of users
• Facilitate workshops with stakeholders
• Support and challenge operational staff in defining their needs and solutions to be implemented
• Define target : processes, activities, product and tools based on workshops outputs and document analysis
• Finally, you will guarantee user satisfaction through product design and the quality of the deployment
• Product definition (business requirements, business use cases)
• Communication with developers to enforce the design of digital services 
• Propose a rollout strategy in line with the needs of stakeholders and sponsors
• Design content to feed communication media

Profile and Skills to Success

You have 7 to 12 years’ experience as a digital banking product manager or in project management within an International Bank or a Management Consulting Firm.

You have an appetite and curiosity for the field of new technologies, digital services, Corporate & Institutional Banking. You speak English fluently.

You are able to understand the market and the clients’ requirements. You design innovative digital products with a strong delivery mindset (results oriented). Rigorous, organized, and proactive, you are recognized for your ability to facilitate exchanges between stakeholders and for your communication skills. You know how to explain, and drive change. 

Finally, your ability to solve problems, your sense of analysis and synthesis will also be assets for this position.

Your Required skills:  

•   Understanding of the market and clients’ requirements

•   Ability to solve problems and design best in class digital solutions (creativity, innovation)

•   Ability to manage and deliver complex projects in international environment (on quality, on time, on budget – results oriented) 

•   Digital knowledge and Corporate & Institutional Banking culture 

•   Ability to understand, explain and drive change (through meetings seminars, trainings)

•   Proactivity, leadership and ability to generate engagement

•   Team management track record

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.