Your Main Activities Are

  • To be part of an international and diverse team who helps Global Markets Front Office to get to know their clients better and identify opportunities and trends throught what data can tell
  • As a Data Analyst, you will play a vital role in our team. Working directly with one or more of the bank’s business areas, you will provide valuable insights to drive business growth, understading their needs, proposing and implementing data-driven solutions (analysis, visualization and automation). You will exercise a lot of problem identification and problem solving skills
  • You will have the opportunity to take ownership of business essential analytical projects that involve retrieving, preparing and analysing complex datasets using data/statistical models and best practices in data visualization for the reporting creation, with the goal to produce insights and automated tools that will guide strategic solutions
  • You will move between technical and non-technical areas and should be able to communicate well with different types of professionals. It is very important to be able to clearly and concisely understand stakeholders’ needs and translate these to our technical team, as well as present the results of complex analysis to our stakeholders.
  • You must be prepared for routine changes, each day will be filled with new and excited challenges

Profile and Skills to Success

  • Academic background in Engineering, Economics, Computing, Mathematics, Statistics or related fields
  • Availability to work in the hybrid model or in person in the Lisbon or Porto office
  • Experience with SQL
  • Experience in data analysis with programming, preferably Python (Pandas)
  • Fluency in written and spoken English
  • Ability to analyse, synthetize and simplify.
  • Knowledge of descriptive statistics and hypothesis testing is a plus.
  • Knowledge in Big Data technology such as Pyspark, Presto and Airflow is a plus
  • Knowledge in Tableau, Power BI, Power Query and DAX is a plus

About the Team 

The Client Development team supports Global & Regional Sales, and Trading and M360 Heads in driving steady increases of wallet shares and client profitability with target clients, through client forums, client prioritization, client planning and survey intelligence.  

The Client Development team ensures: 

  • Analysis of internal and external data to identify business growth opportunities
  • Ensure we are delivering on our KPIs to support the client strategy and roadmap
  • Support to team specialists in London, New York and Hong Kong to be more rigorous on the sales process globally, providing all the necessary information and tools to drive accurate business decisions
  • Promotion and contribution to report automation for a greater level of client intelligence and information-sharing
  • Data accuracy and integrity across multiple data streams and dashboards

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • Create business-facing dashboards and high impact data visualizations and analyses which will support BNP Paribas Internal clients achieve their objectives in terms of revenue generation, efficiency creation, production levels and risk management

Your Main Activities Are

  • Collaborate with internal clients to best understand their operational and strategic needs
  • Run the PowerBI platform [data visualization tool] 
  • Create descriptive, predictive and quantitative analyses addressing key business priorities and supporting the stakeholders’ decision making
  • Support and monitor the run of these activities of data analysis, reporting and data mining
  • Contribute to disseminate a culture of data driven solutions within BNP Paribas
  • Provide visibility on performance and activities of BNP Paribas to stakeholders

Profile and Skills to Success

  • Bachelor degree in Finance, Business Administration or Information Technology
  • At least 2 years of Experience as Data Analyst
  • Proficiency in Microsoft Office Pack (MS Excel)
  • Proficiency in PowerBI
  • Knowledge of Information Technology
  • Fluent in English
  • Strong analysis capacity, Rigor and accuracy, dynamism, autonomy, organization, and responsibility
  • Strong interpersonal working relationships and team spirit

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • As the Project manager / Business Analyst within the IT team, you will work closely with
    1. HO Finance in Europe who is the main sponsor and Product Owner to analyze requirement and propose solutions
    2. Asia and Europe Users by Organizing workshops for requirement gathering and UAT
    3. WMIS teams like Security, Systems & Architecture, Devops teams and be the main coordinator for your project
    4. Work with Source system development team on day to day basis to provide requirement and follow-up on their delivery
    5. Prepare project/evolution planning and milestones
    6. Be the Asset expert and lead in the functional domain area, provide solutions to Sponsor’s requests, provide impact analysis and driving the implementation. Position is also required to perform follow-up and analysis on the L3 production support topics for the Asset to ensure BAU

Your Main Activities Are

  • Project estimation, resource capacity plan and project actual control
  • Develop Project Work plan or WBS for delivery monitoring and control
  • Responsible for project team’s coordination (regular follow up meetings) and communication with Sponsors (SteerCo preparation & presentation)
  • Define milestones with the dependency team and stakeholders
  • Conduct workshops and meetings with users and Group Finance to identify project requirements
  • Work with users of Core-banking system and Finance systems
  • Collaborate with the team of multiple divisions and IT teams from Group to drive the project to completion
  • Analyze business requirement and Document Functional Specifications and ensure to obtain sign-off from Product Owner
  • Able to challenge the AS-IS situation and propose solutions
  • Participate to the full development lifecycle primarily in requirement gathering design, solution design, construction, SIT, UAT, release and implementation support
  • Work with Solution architects, Application SME’s to design functional solutions and if necessary the development team and Business analyst from other Divisions/Assets for cross Division projects
  • Responsible for managing & reporting functional risks
  • Get a validation from stakeholders after the UAT 
  • Full Project governance deliverables
  • Project post go-live support

Profile and Skills to Success

  • Bachelor’s degree in Management or Finance
  • Experienced Project Manager and Business analyst in the IT team for at least 10 years delivery projects for the following functional domain areas
    1. Finance reporting process
    2. Regulatory reporting
    3. Credit Counterparty Risk
    4. Management accounting   
    5. Core banking solutions data flows 
    6. Data quality
  • Experience working throughout the entire project life cycle, including analyzing and documenting requirements, workshops, testing and stakeholder management throughout
  • Experience in a similar role with Financial Services
  • Good knowledge and working capability of product life cycle  
  • Good knowledge and understanding of the information flow and various business functions in a financial services/bank
  • Knowledge on Accounting/Finance system implementation lifecycle
  • Ability to prioritize and execute tasks in a high pressure environment
  • Able to conduct the workshops with business teams and challenging the requirements 
  • Collaborate with teams and work with groups effectively spread across various regions 
  • Strong critical thinker with problem solving aptitude
  • Excellent written and oral communication skills

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 15,000 employees* and a presence in 14 markets, it provides clients with product and service solutions tailored to their specific needs, and continues to develop its franchise in the region
  • Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24×7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals – Information Technology, Operations and Finance Shared Services
  • For 150 years, BNP Paribas Wealth Management has been committed to protecting clients’ wealth, developing it, and eventually passing it on to their loved ones. We deliver tailor-made experience, with outstanding attention to detail and expertise from precise local knowledge to the global know-how that we access from the Group. Our goal is to create a new wealth management experience fit for a world where digital interactions have come to enhance human ones. Wealth Management Investment Solution Hub (WMIS Hub) provides a global IT solution for BNP Paribas Wealth Management where we develop, maintain and evolve IT applications which fits to the specific needs of BNP Paribas Wealth Management business users

Your Main Activities Are

  • As a team member of Application Production Support  (APS), you will have to 
  • Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in Wealth Management
  • UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service/process restarts and other day-to-day activity
  • Basic knowledge on Autosys (i.e – create new job’s/Modify the existing Job’s)
  • Review and create application Support knowledge articles
  • Ensure all production deliverables are aligned with bank standards and best practices
  • Strong knowledge on batch processing and to support production incidents
  • Analyzing system logs and identifying potential issues with infrastructure and Application related issues
  • Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday) 
  • Will be working in on-call support outside regular business hours (Weekday / Weekend)
  • Service monitoring, alerting, reporting and continuous improvement of the service quality and availability
  • Strong Knowledge in ITIL process

Profile and Skills to Success

  • Bachelor degree
  • At least 3 years of Experience in IT experience working in IT infrastructure and application support  with good mix of experience as given 
  • At least 3 years of Experience on Linux, Windows, Middleware [WAS/Tomcat], Production Support
  • Basic understanding on networking and Storage
  • Knowledge in oracle, MS SQl database 
  • SFTP, AXWAY CFT, MQ, Ansible, Docker, Jenkins, Bitbucket , ELK
  • Knowledge on Cloud
  • Strong critical thinker with problem solving approach
  • Good written and oral communication skills 
  • Should have hands on experience on Linux, Windows Server Administration
  • Should have hands on experience in Middleware technologies  
  • Strong understanding on batch process & autosys
  • Good understanding in CICD tools 
  • Good understanding on ITIL practices

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • BNP Paribas is a leading European bank with an international reach. It has a presence in 72 countries, with more than 202,000 Employees – including more than 154,000 in Europe and over 5,000 in Portugal alone
  • BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses
  • Within Procurement & Performance, you will join the Procurement Operations Team
  • As a buyer in the Procurement Operations team, your mission is to operate on the internal clients’ behalf, the buying of goods and services (Software, Hardware, Telco, among others), ensuring the respect of regulation and BNP Paribas’ standards, applying category-sourcing strategy and achieving savings target

Your Main Activities Are

  • Support your clients (Worldwide BNP Paribas entities) in their purchasing requests, on an ongoing basis and ensure client satisfaction (quality, costs, processing time)
  • Coordinate RFP (Request for Proposal) processes and analyze suppliers’ offers, manage direct negotiations (majority of the negotiations with the suppliers can occur in English)
  • Negotiate the best price conditions with the providers and achieve savings target
  • Negotiate framework contracts (in French and in English)
  • Involve and coordinate internal stakeholders (IT, Legal, Compliance, Security; mainly French speakers) to get their inputs to build application and framework contracts; and ensure compliance with regulation and BNP Paribas’ standards
  • Contribute to the improvement of procurement processes and tools

Profile and Skills to Success

  • High School
  • Up to 2 years of Experience in Procurement related activities or similar roles
  • Knowledge in IT procurement
  • Being at ease with reading, negotiating and managing contracts (in French and English)
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
  • Intermediate/advanced level of French
  • Fluent in English
  • Strong ability for negotiation 
  • Availability and customer orientation skills
  • Strong verbal and written communication skills 
  • Rigor and excellent attention to details
  • Strong organizational skills
  • Dynamic and proactive attitude

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • Lead and Transformation Manager mission is to align the information system with the Group’s growth strategy acting as driver of the organizational change, promoting a continuous improvement mind-set that allows the implementation of the necessary actions that foster not only the achievement of the business goals but also the expected ongoing advancements of the activity. On an ongoing basis, take in consideration a proper control of the risk and quality of service delivered, follow up of the activity in all its dimensions, monitoring the relevant SLAs and KPIs and promoting the needed adjustments to ease and optimize the fulfilment of the business objectives
  • Drive and oversee the transformation initiatives within an organization. She/He is responsible for identifying areas for improvement in line with Wealth Management (WM) strategy, developing/follow strategic plans, and implementing change initiatives

Your Main Activities Are

  • Manage local ADM WMIS team
  • Steer, supervise, delegate and control the teams’ everyday work
  • Guarantee the proper management of IT risks & cyber security related to their line of work
  • Management of staff, resources and budget, including the monitoring and optimization of all business costs
  • Act as a sponsor for the company’s innovation processes and creation of value, fostering and supporting the implementation of initiatives that lead to a relevant impact on the business and/or the teams, locally and globally
  • Coordinate the relationship with the other locations and process owners, empowering the team in the follow up of the relevant processes
  • Continuous optimization of the existing processes, identifying spaces and actions for improvements and efficiencies, while enabling employees to take part of the development of those actions
  • Help define and promote WM CTO strategy and ensure its operational implementation regarding information systems
  • Steer transformation program and related projects – affecting their line or work – either directly or through cross-entity projects
  • Support and coach managers/Project Leaders reporting to them
    1. Support in the execution of all approved strategic transformation projects 
    2. Manage an integrated program of change initiatives across all lines of service and functional areas all of which are aligned to business strategy 
    3. Implementing change management strategies and plans that drive employee adoption and minimize resistance
    4. Support organizational design and definition of roles and responsibilities

Profile and Skills to Success

  • Bachelor degree in IT and Excellent understanding of IT Roles
  • Experience managing business stakeholders within the banking area
  • Excellent active listening skills
  • Exceptional communication skills, both written and verbal
  • Experience with Program Management
  • Ability to clearly articulate messages to a variety of audiences (Infrastructure, APS, ADM, Business) including senior management
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable; able to work in ambiguous situations
  • Resilient and tenacious with a propensity to persevere
  • Forward looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • Must be a team player and able to work collaboratively with and through others
  • Acute business acumen and understanding of organizational issues and challenges
  • Strong collaborative mindset across regions and cultures
  • A solid understanding of how people go through a change and the change process
  • Experience and knowledge of change management principles

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Source to Pay (S2P) Supporting Solutions Officer position is in charge of the 1st level of support on the platforms and processes related to the Sourcing to Pay Solutions bearing the Group Strategic Sourcing processes

Your Main Activities Are

  • Provide first-line support on SAP, Ivalua, Readsoft, Concur, BI and internal tools to businesses and entities using the tools in the Group
  • Perform high-level functional analysis of incidents and propose solutions in collaboration with the business analysts of second level of support
  • Execute daily controls on sourcing and cost accounting tools to ensure systems are available and running smoothly
  • Participate in PC (Permanent Controls) and ensure the needed documentation
  • Ensure significant incident communication to management and internal Stakeholders
  • Ensure RTS/Ticketing compliance among stakeholders
  • Ensure communication process to users of the solutions
  • Administer some of master data of the platforms that support the S2P process (e.g. WBS/Organizational data)
  • Apply Quality & integrity criteria to his/her perimeter/scope of responsibility. E.g. monitor data sources; perform analysis of rejected data, among others
  • Handle access rights tickets and security-related tasks (recertification), considering the defined SLA’s and procedures, acts upon request from business, controls and makes appropriate updates

Profile and Skills to Success

  • Bachelor in Economics, Finance, Accounting, Information Technology or Computer Science
  • Up to 2 years of Experience in Accounting and Finance, Data Analytics or Information Technology
  • Knowledge in Finance/Tax
  • Knowledge in Operations and Processes – Transaction processing and data capture
  • Proficient in Business Intelligence SAP Business Objects
  • Proficient in Financial Software ERP
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Fluent in English
  • Communication skills – oral & written
  • Attention to detail/rigor
  • Ability to collaborate/Teamwork
  • Ability to understand, explain and support change

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

QUI SOMMES-NOUS ?

BNP PARIBAS CARDIF, l’Assureur d’un Monde qui Change

Nous sommes le leader mondial sur le marché de l’assurance-crédit avec des positions solides dans l’épargne et l’assurance protection dans plus de 30 pays à travers le monde.

Centre de Service Européen – Cardif Services, Plateforme européenne de services avec une diversité de processus visant à apporter l’excellence à nos clients internes, faisant partie de BNP Paribas Cardif, est une organisation dédiée à fournir aux autres entités de BNP Paribas Cardif une diversité de processus et de services liés à l’activité d’assurance. Nous visons à apporter l’excellence à nos clients internes, en assurant les plus hauts niveaux d’efficacité et de fiabilité. Avec plus de 480 employés et 6 langues de travail, nous sommes une équipe multiculturelle et diversifiée, opérant à Porto et Lisbonne, Portugal.

Nous recherchons actuellement un Conseiller en Service Client – (M/F) basé à Porto

FAITES PARTIE DE NOTRE ÉQUIPE DYNAMIQUE DU CRC/PRC

Nous sommes 50 Conseillers clientèle avec 4 Team Leader et un Manager divisés en deux périmètres:

  • Prévoyance, où nous traitons plusieurs produits d’assurance. Le but de ces assurances est de couvrir le client en cas d’aléas de la vie. Nous n’assurons pas de biens, seulement des personnes (assurance de prêt et assurance individuelle)
  • Épargne, en relation avec les assurances Vie BNP Paribas

Nous excellons dans notre métier directement depuis Porto et ce, depuis 2017 !

Nos Objectifs : Dans les deux métiers, notre Centre de Relation apporte l’expertise et l’approche empathique qui sont une valeur ajoutée essentielle dans un moment clé de la vie de nos Clients !

Nous fournissons un service après-vente qualitatif, principalement par téléphone mais aussi par e-mail, répondant aux doutes des clients et des partenaires bancaires sur nos produits et leurs contrats, les guidant dans la gestion de leurs contrats et les paiements associés, tout en travaillant en étroite collaboration avec les équipes de gestion. De cette façon, nous contribuons fortement à un processus fluide et satisfaisant de bout en bout pour atteindre notre objectif final et commun : la satisfaction de tous.

VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE

·         Garantir le traitement des appels entrants

·         Répondre aux questions, demandes et besoins des Clients avec expertise ainsi qu’une approche professionnelle équilibrée mais aussi humaine et empathique ;

·         Contribuer à améliorer la qualité de la relation avec le Client

·         Contribuer à l’amélioration de la qualité du service rendu au Client

·         Contribuer à l’amélioration continue de l’efficacité des processus internes

EN TANT QUE NOTRE NOUVEAU CONSEILLER, VOUS DEVEZ AVOIR:

·         Un niveau de Français courant/natif

·         Une connaissance de la structure de l’entretien téléphonique et des techniques de relation client

·         Une connaissance du marché de l’assurance et des principaux acteurs, clients, activités (si vous n’avez pas ces connaissances, ne vous inquiétez pas, vous apprendrez avec nous)

CE QUE NOUS OFFRONS

Outre notre salaire, vous bénéficierez:

  • Panier repas
  • Indemnité de transport
  • Allocation pour enfant
  • Assurance maladie privée incluant conjoint et descendants, assurance vie, assurance voyage
  • Mode de travail hybride – un équilibre entre les journées de bureau pour renforcer l’engagement, la créativité et les liens humains, et les journées de travail à domicile pour la flexibilité des employés
  • Opportunités de développement continu et d’évolution de carrière au niveau local et mondial
  • Et bien plus encore…

Le milieu de travail est important!

·         Profitez de nos équipements modernes, y compris des chambres zen et créatives, de nombreuses réductions sur notre plateforme de groupe, des cours de langue gratuits, des médecins sur place et à distance et des événements d’entreprise diversifiés,

  • Travailler dans un environnement multiculturel avec de multiples nationalités,
  • Faire partie d’une entreprise axée sur le personnel et dont la croissance est forte et continue en investissant dans ses employés au moyen de possibilités de formation et de carrière.

Nos engagements envers vous

• Engagement envers la diversité et l’inclusion

BNP Paribas Cardif est un employeur de l’égalité des chances et fier d’offrir l’égalité des chances à tous les demandeurs d’emploi. Nous nous engageons activement à faire en sorte qu’aucune personne ne soit victime de discrimination fondée sur l’âge, le handicap, la réaffectation de genre, le mariage ou l’état civil, la grossesse et la maternité/paternité, la race, la religion ou les croyances, le sexe ou l’orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement parce que nous croyons qu’elles favorisent la créativité et l’efficacité, ce qui accroît le rendement et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en respectant l’image de nos clients.

• Engagement envers l’équilibre travail-vie personnelle

Chez BNP Paribas Cardif, nous nous soucions du bien-être de nos collaborateurs et promouvons une culture d’intégration entre travail et repos. Nous croyons que nos employés ont une vie personnelle riche en dehors du travail, étant fondamental d’être déconnecté du travail pour se ressourcer physiquement et mentalement. Ce n’est qu’à travers cet équilibre que nous pouvons tous être à notre meilleur tout en travaillant.

• Conditions de travail à distance

Chez BNP Paribas Cardif, nous adoptons un cadre de travail intelligent basé sur la confiance, l’autonomie et la collaboration. Dans ce cadre, les collaborateurs éligibles peuvent bénéficier de modalités de travail à distance flexibles adaptées à notre environnement de travail hybride.

Si votre profil et vos motivations correspondent à nos besoins et que vous vous sentez motivé pour rejoindre notre société, n’hésitez pas à nous envoyer votre candidature.

Nous serons ravis de vous considérer pour ce poste.

Veuillez noter que seules les demandes présentées avec un CV, une lettre de présentation et un certificat d’études (min. Bac) seront prises en considération et feront l’objet d’une analyse par l’équipe recrutement.

About the job

  • Global Markets, the capital markets division of BNP Paribas’ Corporate & Institutional Banking, is a powerhouse delivering top-tier solutions across asset classes. Our Portugal Platform (Porto and Lisbon) stands as a major European HUB and a unique player in the country, boasting a wide range of Front Office roles and services – Trading, Sales, Research, Structuring, Quants & Engineering, Business Dev and Support, Marketing & Client Support, Risk Management, Data Analytics and Machine Learning.  With rapid growth and ambitions to make a global impact, we offer numerous short and long-term opportunities. 
  • Check out our VIDEO and get a glimpse into Global Markets Portugal. 

Your Main Activities Are

  • The FXLM  MAST sales will be responsible for for high frequency client contact. Typically by facing the individuals at a client whose role is primarily to source liquidity, efficient market access, pricing and execution -the function of this sales role is to maximize the chance of BNP Paribas seeing, pricing and profitably executing our clients’ transactions by: 
  • Business & Client
    • Selling FXLM products to Institutional and corporates clients  
    • Work in partnership with Macro sales to deliver the whole BNPP FXLM capabilities to clients 
    • Ascertain the clients’ needs and calibrate our systematic response (e-trade)  
    • Understanding how clients choose counterparties for risk pricing and maximizing the chances for BNPP to see trades
    • Selling our transactional and product capabilities 
    • Advising clients about short term market changes, trade ideas and trading axes  
    • Hold regular performance reviews with clients  and promote the Group’s brand, products and services to existing clients and prospects.  
  • Data & Analytics
    • Provide clients with market data, prices and other factual information
    • Proactively focus on digitalization, automation and in general using data and analytics to improve the client’s journey and the bank’s ability to grow market share
    • Monitor, manage and market e-trading capabilities and performance, eg hit/rates
  • Conduct and Development 

Profile and Skills to Success

  • MSc in Finance, Maths or Engineering 
  • At least 1 year of relevant working experience
  • Fluent in English 
  • Good knowledge of the Microsoft Office pack (Excel, Powerpoint, Word);

About the Team 

  • Global Markets encompasses two global business lines; FICC   &  Global equity helping their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk 
  • FICC  offer a comprehensive suite of FX,  rates , credit & commodities  products to address the full spectrum of clients investing, trading and hedging needs including research and strategy deep local markets coverage and electronic trading 
  • Acting as primary dealer and market maker in all key markets, it offers client services in derivatives , Hybrids and Exotics

#On-Site

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

   Formateur / Formatrice  – M/F – Porto/Lisbonne – CDI – Hybride

QUI SOMMES-NOUS ?

BNP PARIBAS CARDIF, l’Assureur d’un Monde qui Change.  

Nous sommes le leader mondial sur le marché de l’assurance-crédit avec des positions solides dans l’épargne et l’assurance protection dans plus de 30 pays à travers le monde. 

Centre de Service Européen – Cardif Services, Plateforme européenne de services avec une diversité de processus visant à apporter l’excellence à nos clients internes, faisant partie de BNP Paribas Cardif, est une organisation dédiée à fournir aux autres entités de BNP Paribas Cardif une diversité de processus et de services liés à l’activité d’assurance. Nous visons à apporter l’excellence à nos clients internes, en assurant les plus hauts niveaux d’efficacité et de fiabilité. Avec plus de 480 employés et 6 langues de travail, nous sommes une équipe multiculturelle et diversifiée, opérant à Porto et Lisbonne, Portugal. 

Nous recherchons actuellement un/e Formateur / Formatrice (H/F) position basée à Porto ou Lisbonne

FAIRE PARTIE DE NOTRE ÉQUIPE DYNAMIQUE DE FORMATEURS METIERS

Vous serez rattachés en local à la BU des opérations France dans le pôle des activités transverses. D’un point de vue fonctionnel, vous serez lié à l’équipe Support et Expertise à Nanterre.   Notre équipe compte des formateurs Epargne et Prévoyance toujours en quête de proposer et délivrer des formations dynamiques, pédagogiques et pratiques. Si toi aussi tu aimes transmettre tes savoirs, accompagner les autres dans leur montée en compétence, et que les déplacements ne sont pas un souci pour toi,  alors tu es la personne idéale pour nous rejoindre !!!!!

VOTRE FURUTE MISSION AU SEIN DE L’ÉQUIPE SUPPORT ET EXPERTISE

  • Structure et élabore des supports de formation sous différentes formes
  • Anime des formations initiales ou continues avec pédagogie
  • Anime le suivi post formation et analyse les résultats pour contribuer aux potentiels plans d’accompagnements.
  • Créer un contact avec la production pour actualiser ses modules et s’entrainer pour être sans cesse proche de la réalité terrain

EN TANT QUE NOTRE NOUVEL FORMATEUR/ FORMATRICE, VOUS DEVREZ AVOIR: 

  • Une posture dynamique et chaleureuse
  • Un très bon niveau de français écrit et oral
  • Un esprit pédagogue et bienveillant
  • Le gout pour structurer et mettre en forme des idées et concepts
  • Pro-actif et polyvalent

CE QUE NOUS OFFRONS

Outre notre salaire attractif, vous bénéficierez:

  • Panier repas
  • Indemnité de transport
  • Allocation pour enfant
  • Assurance maladie privée incluant conjoint et descendants, assurance vie, assurance voyage
  • Mode de travail hybride – un équilibre entre les journées de bureau pour renforcer l’engagement, la créativité et les liens humains, et les journées de travail à domicile pour la flexibilité des employés
  • Opportunités de développement continu et d’évolution de carrière au niveau local et mondial
  • Et bien plus encore…

Le milieu de travail est important!

  • Profitez de nos équipements modernes, y compris des chambres zen et créatives, de nombreuses réductions sur notre plateforme de groupe, des cours de langue gratuits, des médecins sur place et à distance et des événements d’entreprise diversifiés,
  • Travailler dans un environnement multiculturel avec de multiples nationalités,
  • Faire partie d’une entreprise axée sur le personnel et dont la croissance est forte et continue en investissant dans ses employés au moyen de possibilités de formation et de carrière.

Nos engagements envers vous

• Engagement envers la diversité et l’inclusion

BNP Paribas Cardif est un employeur de l’égalité des chances et fier d’offrir l’égalité des chances à tous les demandeurs d’emploi. Nous nous engageons activement à faire en sorte qu’aucune personne ne soit victime de discrimination fondée sur l’âge, le handicap, la réaffectation de genre, le mariage ou l’état civil, la grossesse et la maternité/paternité, la race, la religion ou les croyances, le sexe ou l’orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement parce que nous croyons qu’elles favorisent la créativité et l’efficacité, ce qui accroît le rendement et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en respectant l’image de nos clients.

• Engagement envers l’équilibre travail-vie personnelle

Chez BNP Paribas Cardif, nous nous soucions du bien-être de nos collaborateurs et promouvons une culture d’intégration entre travail et repos. Nous croyons que nos employés ont une vie personnelle riche en dehors du travail, étant fondamental d’être déconnecté du travail pour se ressourcer physiquement et mentalement. Ce n’est qu’à travers cet équilibre que nous pouvons tous être à notre meilleur tout en travaillant.

• Conditions de travail à distance

Chez BNP Paribas Cardif, nous adoptons un cadre de travail intelligent basé sur la confiance, l’autonomie et la collaboration. Dans ce cadre, les collaborateurs éligibles peuvent bénéficier de modalités de travail à distance flexibles adaptées à notre environnement de travail hybride.

Si votre profil et vos motivations correspondent à nos besoins et que vous vous sentez motivé pour rejoindre notre société, n’hésitez pas à nous envoyer votre candidature. 

Nous serons ravis de vous considérer pour ce poste.

Veuillez noter que seules les demandes présentées avec un CV, une lettre de présentation et un certificat d’études seront prises en considération et feront l’objet d’une analyse par l’équipe recrutement.