About the job

Your Main Activities Are

• Validate tax documentation provided by clients according to each market rule
• Control and assure correct taxation is applied on income payments
• Answer to Account Manager queries related to the activity managed
• Process cash reclaim refunds and assure accurate follow up and update of accountancy breaks and movements
• Report any risks or errors to line manager identified during daily tasks
• Contribute to procedure updates and business improvements
• Respect the established service level agreement (SLAs) and deadlines
• Create, prepare and sent to Tax Authorities the fiscal documentation if dealing with enhanced offer clients

Profile and Skills to Success

• Bachelor’s degree in Economics, Finance or Accounting
• Up to 2 years of relevant experience in Banking and Financial Operations
• Advanced level of English
• Ability to collaborate / teamwork 
• Organisational skills
• Attention to detail / rigor
• Skills in Office pack (namely in Excel)

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Ensure accurate and timely treatment of client’s cash instructions (incoming and outgoing)
• Execute the first level controls of the operations
• Perform treatment of standing orders, direct debits and prepaid cards
• Ensure that market guidelines are being followed and perform coherence control on payments messages before releasing to the market in order to avoid delays
• Ensure quality service for clients
• Perform deep analysis for more complex cases and claims
• Communicate and maintain a good relationship with the client, banks (information, improvements, developments, litigation), counterparties and custodians
• Ensure that requests are processed in accordance with the procedures in the place
• Ensure the completeness and the accuracy of the payments in the respect of the cut-off’s of treatment
• Takes part in initiatives of processes improvement, IG (Inspection Generale) mission, and Incidents, under the supervision of the Team Leader or Manager. Responsible for Newcomers training, under the supervision of the Team Leader

Profile and Skills to Success

• Bachelor’s degree in Economics, Finance, Accounting or Business Management
• At least 3 years of Experience in Accounting and Finance or Banking and Financial Operations
• Knowledge of Operations and Processes – Control
• Knowledge of Transversal Financial Markets
• Proficiency in Microsoft Office Pack (MS Word and MS Excel)
• Fluent in English
• Organizational skills
• Attention to detail/rigor
• Ability to collaborate/Teamwork
• Analytical Ability

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Identify and assess risks and controls (Risk and Control Self-Assessment) by ensuring that key operational units and processes, material risks and risk mitigants are identified
• Perform/drive the risk identification and assessment in liaison with independent control Functions when needed, ensuring validation by the relevant management level and consistency with the defined risk tolerance. Contribute to the definition and follow-up of remediation plan if needed
• Manage Procedures by ensuring that Group procedures requirements are implemented locally, complemented with local specificities (regulations, tools, organizations…). Ensure that the procedures designed by the businesses and functions are identified, updated, properly stored and communicated to the relevant stakeholders within the Operating Entity. Identify and propose calibration of procedures according to the outcome of the risk assessment and other risk events (HI, control results, external events, Audit missions)
• Implement Controls and action plans: by defining and regularly updating the control plans according to the outcome of the risk assessment, regulations, other risk events (Historical Incidents, control results, external events, Audits). Perform and/or coordinate controls according to this control plan. Ensure that control results are reviewed and analysed by the Management and when relevant by operational teams / relevant stakeholders and that remediation action plans are defined if and when needed. Input in Group tools the control results and major action plans. Follow-up the implementation of remediation actions
• Document findings, recommendations and permanent control actions: Upon notification/receipt of reports, organise the follow-up of the findings and recommendations, either issued internally (e.g. IG supervision) or externally (external auditors, supervisors) and ensure that they are closed within due date
• Manage historical incidents by alerting the management and the independent control functions if needed on key incidents. Collect incidents (including impacts measurement), report and update in the incidents database, including suspected and attempted fraud cases. Analyse incidents in a timely manner and define, jointly with the relevant stakeholders, the correctives measures be implemented to mitigate risks. Follow-up and /or initiate the implementation of remediation actions and the unfolding of long term incidents. Perform controls on the incident collection process, in particular the cross-check with other databases (accounting or other when existing) and the half-yearly attestation by the local management
• Provide Management support and governance by active contribution (or organization) to any committee on Operational risks and Permanent Control committees. Alert and escalate to the relevant level of management any operational risk incident and/or any recurring weakness. Perform periodic and ad-hoc reporting to the appropriate level of management as well as to independent control functions. Ensure an appropriate training on Operational risks and Permanent Control framework is provided to employees, notably newcomers. Show ability to take ownership of specific OPC activity streams/topics, and be able to deliver the full and exhaustive actions taken on the assigned process(es) to the management

Profile and Skills to Success

• Bachelor’s degree in Business Management, Economics, Finance or Accounting 
• Up to 2 years of relevant experience in Risk and Controls, Compliance or Project Management and Consulting
• Fluent (C1-C2) level of English 
• Ability to collaborate / teamwork 
• Organisational skills 
• Ability to deliver / results driven 
• Ability to develop and adapt a process 
• Good communication skills (both oral and written)
• Knowledge of Risk Management
• Skills in Office pack (namely in Excel, Word and PowerPoint)

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Rigorous management of the client transactions by monitoring pending/failed instructions, detecting errors/discrepancies and providing accurate information to clients either via email or phone in accordance to agreements in place
• Develop a deep knowledge of the clients specificities, market requirements, internal processes and tools
• Ensure client specificities databases and internal procedures are known and updated
• Ensure that the checklist’s tasks are duly executed, in line with internal procedures and market rules and/or guidelines therefore mitigating settlement costs and operational risk
• Communicate effectively with Clients and provide support on the daily activities, ensuring a close follow-up on any pending investigation
• Contribute to the overall successful running of the Settlement Department whilst respecting BNP Paribas rules and guidelines in terms of Compliance, Risk and Conduct
• Report and/or escalate any sensitive or risky situation to the management

Profile and Skills to Success

• Bachelor Degree in Economics / Finance / Accounting or related
• Up to 2 years of experience in Banking and Financial Operations or similar
• Advanced level of English, both written and oral
• Knowledge in MS Office Excel
• Attention to detail / rigor
• Ability to deliver / results driven
• Ability to collaborate / teamwork
• Analytical ability
• Communication skills, both written and oral
• Client focused

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;

• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;

• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

• Remote Working Conditions

About the job

Your Main Activities Are

• Process activities following the operational procedures in place, ensuring the SLA is met and perform the tasks according to work allocation
• Performing the controls according to the procedures and risk mapping (checklists, 4 eyes check…)
• Analyse and integrate missing data in the systems while comparing data from different sources ensuring its reliability
• Manage queries, while understanding the different priorities and forward the requests to the respective departments
• Ensure escalation of non solved queries and potential incidents
• Extract reports, gather information and provide information to support the decision process and/or oversight duties
• Ensure client satisfaction by following up on their instructions, ensuring that queries are dealt in a timely manner and respecting the norms and standards
• Training the newcomers, smoothing the onboarding process
• Sharing continuous improvement projects by raising improvement points and contribute to implement them
• Contribute to a good team atmosphere and follow the Group’s code of conduct

Profile and Skills to Success

• Bachelor’s degree in Economics, Finance or Accounting
• Relevant experience in Banking and Financial Operations
• Fluent (C1-C2) level of English
• Ability to collaborate / teamwork 
• Attention to detail / rigor 
• Client focused 
• Organisational skills 
• Critical thinking
• Ability to deliver / results driven
• Skills in Office pack (namely in Excel, PowerPoint and Word)

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Dans le cadre des contrats d’affacturage Domestique, Import et/ou Export de BNP Paribas Factor France, le/la gestionnaire Recovery Process France est responsable du recouvrement d’un portefeuille de créances. Il/Elle est rattaché/e à la Team Leader Recovery Process France.Le/La gestionnaire se doit d’exercer ses missions de manière responsable en respect des valeurs et convictions du Groupe BNPP – Code de conduite- et notamment des principes de Diversité et d’inclusion.

Business Mission

– Relancer par téléphone, mails ou autres, les acheteurs afin d’obtenir le paiement des factures;- Qualifier et analyser les informations obtenues des acheteurs sur les motifs de non-paiement;- Maîtriser le risque acheteur en partageant l’information avec le donneur d’ordre;- Connaître et appliquer les régles et consignes de vigilance instaurées par la Conformité et/ou le donneur d’ordre tant en terme de Sécurité Financière que de Protection des intérêts clients, Intégrité des Marchés, Ethique Professionnelle ou Lois Bancaires et Fiscales.

Your main activities are

Dans le cadre de son activité, le/la gestionnaire pourra être amené/e à:

• Effectuer les actions de relance par téléphone/mails/autres afin de qualifier les factures;
• Traiter les appels et courriers/mails entrants;
• Mise à jour des fiches interlocuteurs;
• Vérifier l’activité du cédant et analyser le comportement de l’acheteur (typologie) afin d’adapter son discours et prendre les bonnes décisions;
• Détecter les prestations ou facturations non conformes et informer le cédant du litige;
• Transmettre au département juridique du donneur d’ordre, les créances détectées à risque (acheteurs en RJ/LJ ou fausse facture);
• Faire remonter les réclamations acheteurs/cédants et aider à leurs résolutions;
• Participer à la productivité du département en proposant des axes d’amélioration;
• Assurer d’autres missions et/ou tâches administratives définies par le Team Leader dans le cadre du suivi de l’activité;
• Agir conformément aux instructions de la Conformité et/ou des donneurs d’ordre en matière de Lutte Contre le Blanchiment d’argent, de Financement du terrorisme, de Fraude fiscale, de Corruption interne et externe, d’intégrité des Marchés, de Lois Bancaires et Fiscales et appliquer les directives en matière de Sanctions Financières internationales ainsi que de la politique KYC;
• Agir avec éthique et intégrité, conformément au code de conduite et à la protection des intérêts client.

Profile and skills to success

Behavioural Skills

• Etre orienté client
• Capacité d’adaptation
• Etre orienté résultat
• Capacité à collaborer / travail d’équipe
• Capacité d’organisation
• Rigueur
• Capacité à communiquer à l’oral et par écrit

Transversal Skills

• Capacité d’analyse
• Capacité à développer les autres et leurs compétences
• Capacité à animer un atelier, une réunion

Technical Skills

• Recouvrement
• Opération de Middle Office
• Traitement des opérations et saisie des données

Languages

• French (mandatory)

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

•  
• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
•  
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
•  
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
•  

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.