About the Job
The BCM(Business Continuity Management) department is responsible for the implementation of the Business Continuity Management Program validated with Portugal CIB and Competences Centers Heads and is accountable to ensure that the Group and CIB Business Continuity Management System (BCMS) procedures and guidelines are followed for BNP Paribas Portugal Branch.
 
 Your Main Activities Are

  • Contribute to projects within perimeter and associated procedures 
  • Collect, treat and consolidate data and information linked to the activities
  • Contribute to the organization set-up and support governance formalization
  • Contribute actively to the team activities and dynamics with positive attitude

 Profile and Skills to Success

  • Bachelor’s Degree in analytical areas
  • Advanced level of English fluency, both oral and written 
  • Experience using Microsoft Office Tools, particularly Excel
  • Attention to detail and creative and innovative thinking

#LI-Hybrid 
 
 Why joining BNP Paribas? 
 * Leading banking institution
 
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
 * Our presence in Portugal
 
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
 * International reach 
 
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 
 
 *Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
 *Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
 *Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
 
 * Diversity and Inclusion commitment 
 
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
 * Commitment towards work/life balance
 
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
 * Remote Working Conditions
 
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 
 
To find out more on why you should join BNP Paribas visit [1] [1] https://bnpp.lk/why-BNP-Paribas-Portugal
 
 * Please note that only applications submitted in English will be considered. 
 
 * In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

The Documentation Matching Analyst is responsible for checking the integrity and accuracy of the booking and help managing the subsequent risks undertaken by the business lines.

The Matching teams’ primary function is to support the Trading and Sales desks through the matching of electronic and paper confirmations on a variety of products (vanilla, exotics, complex structures) and asset classes (Foreign Exchange, Money Market, Credit and Interest Rates Derivatives, Equity Derivatives, precious metals and other commodities).

The Matching teams perform a critical control role in the timely reconciliation of bookings with clients’ confirmations. The teams are also responsible for verbal and /or written affirmation of trade details with clients before the value date or the maturity of the concerned transactions. The teams ensure that all incoming confirmations are controlled, issues identified, reported and fixed by working closely with traders, sales people, legal and other relevant departments in the bank.

They are also involved in process improvements with a special focus on straight through processing (STP) and management of risk and controls, new product initiatives, development of new business in different regions of the world.

Your Main Activities Are

  • Check FO booking to ensure all trades are captured in the systems and that the details are in line with documentations received from clients. Verify and match legal confirmations (electronic and/or physical) according to the ISDA (International Swaps and Derivatives Association) definitions, approved confirmation templates and other relevant industry recommendations and best practices
  • Ensure a correct archival of all incoming confirmations and monitor workflows to ensure incoming confirmations are prioritised accordingly and ensure timely matching of confirmations. Identify and solve financial and/or legal discrepancies on incoming confirmations
  • Resolve queries and exceptions where necessary, understanding the importance of effective escalation
  • Timely resolve mark-ups on outstanding trade confirmations
  • Daily liaison with Customers on discrepancies and assisting in confirmations to meet their needs and meet clients’ expectations in the strict respect of internal group policies and procedures in place
  • Be customer focused by maintaining excellent relationships with our external clients; understand their organisation and their expectations
  • Liaise with drafting teams, Legal, Trading and Sales to agree documentation with Counterparties
  • Daily responsibility for verbally confirming trade details
  • Continuous review of processes and controls ensuring high level of risk management. Daily report through ORUS (tool) of the identified risk areas
  • Ensure Static Data setup linked to confirmations for new / existing clients
  • Maintain effective working relationships with Front office Trading and Sales, Legal, Compliance, IT and other Operational areas in Paris, Montreal or Singapore and globally through daily interactions
  • Proactively contribute to improve team effectiveness through Continuous Improvement approach

Profile and Skills to Success

  • Bachelor’s in Economics, Finance or Accounting
  • Proficiency in MS Office Pack Microsoft Excel
  • Fluency in English
  • Organisational Skills
  • Critical thinking
  • Client focused
  • Ability to collaborate/Teamwork
  • Attention to detail/rigor

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The mission of RISK is to provide Senior Management of the Group and of the Operating Divisions, with full transparency and dynamic analysis of the risk and clients managed by Corporate and Investment Banking (CIB) and Investment Solutions (IS) business units. RISK contributes to the definition of the Group’s risk appetite, its risk decision-making process and the optimization of capital allocation to support the development of the Operating Divisions
  • RISK Systems team is part of RISK. Its mission consists in providing the Bank with a comprehensive capital markets risk system used to calculate market and counterparty risk capital figures using advanced methods and to support the needs of users for risk analysis, risk reporting and the credit process. In this context, RISK Systems Operations team is a global team responsible for the production of market and counterparty risk metrics to the RISK function
  • Operations team is in charge of functional support on market and counterparty risk systems of the bank. The team in Portugal is focusing in particular on the quality aspects of the data that feeds those systems: ensuring data quality issues are resolved, putting in place meaningful Key Performance Indicators (KPIs) about data quality, reviewing and improving existing processes and KPIs, and assisting on the preparation of material for committees where those KPIs are discussed
  • The mission of Operations team is met by:
  • Ensuring clients and Senior management have a clear vision of the quality of the services provided by Operation teams, thanks to the production of meaningful KPIs about our main services
  • Resolution of incidents related to data quality, what regularly involves investigation and coordination with other teams
  • Running, streamlining, documenting existing processes and improving them once we detect any opportunities to do so
  • The role is for a position within the Operations team in Lisbon, Portugal

Your Main Activities Are

  • Work on Data quality aspects, putting in place Key Performance and monitoring Indicators about the availability and quality of the data in our systems, and maintaining these KPIs
  • Investigate issues detected by those KPIs and help to resolve them permanently
  • Build close links with risk analysts and other internal RISK Systems clients
  • Provide training and guidance to new users of the system where required

Profile and Skills to Success

  • Master’s Degree in Business / Finance / Mathematics / IT or related
  • Years of relevant experience            
  • Advanced level of English, both written and oral
  • Knowledge in 
    1. MS Office Pack (Excel, PowerPoint, Word)
    2. SQL
  • Attention to detail / rigor
  • Ability to deliver / results driven
  • Organisational skills
  • Proactivity 

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Backtesting team is part of RISK department and its entity RISK Global Services. This department reunites all the teams offering common services required in the management and supervision of the Bank’s risk profile. The RISK Global Services team aim to transversally develop optimized resources, platforms and common services that are adding value for all of RISK. Their activities cover transversally market, counterparty, credit and liquidity related topics. They assume their responsibilities in full cooperation with either RISK business domains or global practice teams, or else with subsidiaries or branches of the corresponding RISK teams
  • More precisely, Backtesting team is part of RISK Systems, with RISK Global Services. RISK Systems at Group level is responsible for risk capital markets IT systems
  • Though the team is part of an IT team, the work focuses on risk analysis. The team is in charge of the ex-post control of the risk figures generated by the market and counterparty risk internal models of BNP Paribas Group, with the purpose of testing the adequacy of the internal models to compute the capital on market risk and counterparty risk. Market and Counterparty credit risk models are global in the bank (no model by region or country) and as such, the team interacts with other teams worldwide
  • The function offers the opportunity to act in an international and dynamic environment with new business and regulatory requirements to cope with

Your Main Activities Are

  • To identify lack of model performance using statistics defined in the back-testing methodology
  • To analyse and document the results, deep dive analyses are performed, built on good understanding of the risk models and strong cooperation with risk modelling and risk management teams
  • To communicate results to the regulator and relevant internal teams such as model validation team and capital team
  • The candidate will be responsible for a set of model performance processes. She or he will coordinate with all the relevant teams to present on a periodic basis to RISK senior management a consolidated view of the bank’s model performance

Profile and Skills to Success

  • Bachelor Degree in Mathematics and Statistics or related
  • Up to 2 years of experience in Risk and Controls or similar
  • Advanced level of English, both written and oral
  • Knowledge in MS Office Excel
  • Ability to deliver / results driven
  • Analytical ability
  • Communication skills, both written and oral
  • Creativity and innovation / problem solving

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Calibration team is part of the RISK department and its entity RISK Global Services. This department reunites all the teams offering common services required in the management and supervision of the Bank’s risk profile. The RISK Global Services teams aim to transversally develop optimized resources, platforms and common services that are adding value for all of RISK. Their activities cover transversally market, counterparty, credit and liquidity related topics. They assume their responsibilities in full cooperation with either RISK Business Domains or Global Practice teams, or else with subsidiaries or branches of the corresponding RISK teams
  • More precisely, the Calibration team is part of RISK Systems within RISK Global Services. RISK Systems at Group level is responsible for risk capital markets IT systems. Within RISK Systems, the Calibration team is responsible for the regular control of the parameters used in the market and counterparty credit risk calculation processes. Such calculation processes are global in the bank (no process by region or country) and as such, the team interacts with other teams worldwide
  • The function offers the opportunity to act in an international and dynamic environment with new business and regulatory requirements to cope with

Your Main Activities Are

  • To ensure regular analysis and updating of the statistical parameters used in market management systems
  • To assess the impact of parameter analysis on business
  • To develop the calibration process with new risk factors and updates of the risk methodology
  • To meet all legal and economic requirements for sizing
  • To optimize the automation and flexibility of the process

Profile and Skills to Success

  • Bachelor Degree in Information Technology and Computer Science or related
  • At least 3 years of relevant experience in Data Analytics / Information Technology or similar
  • Advanced level of English, both written and oral
  • Ability to deliver / results driven
  • Ability to collaborate / teamwork
  • Analytical ability
  • Communication skills, both written and oral
  • Creativity and innovation / problem solving

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Counterparty Risk Monitoring Officer’s mission is to monitor counterparty risk exposures on BNPP’s CIB clients, to ensure such risks stays within BNPP’s own risk appetite. It includes the monitoring of the positions and the analysis and reporting of exposures in excess of their limits, supporting the simulation of the impact of new trades on the counterparty risk exposure, the management of specific mis-representation of the exposure of the portfolio of clients. It involves a constant discussion with all counterparty risk management stakeholders

Your Main Activities Are

  • Monitor counterparty risk exposure of Financial Institutions and Corporates
  • Analyse the trigger of counterparty risk exposure limit excesses and share the root cause to the credit analysts, credit officers and the relevant business lines
  • When relevant, highlight transactions that breached the bank’s counterparty risk appetite and prepare the relevant warning to the front office
  • Support some pre-trade simulation alongside Front Office on exotic transactions
  • For identified transactions, perform overrides of the counterparty risk pricer using the appropriate override pre-defined methodology
  • Participate to the roll-out of counterparty risk management monitoring frameworks improvements
  • Regularly collaborate with IT and Data Analyst teams to deliver monitoring functionalities improvements

Profile and Skills to Success

  • Bachelor Degree in Economics / Finance / Accounting / Mathematics / Statistics or related
  • Up to 2 years of relevant experience in Risk and Controls or similar
  • Advanced level of English, both written and oral
  • Knowledge in MS Office Excel
  • Attention to detail / rigor
  • Ability to collaborate / teamwork
  • Ability to develop and adapt a process
  • Analytical ability
  • Organisational skills

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

ICARE – EWM – Operatori Amministrativi e Meccanici Auto  – Settore Auto – Fluente in Italiano – All Genders  – Oporto  – Modalità Ibrida

Chi Siamo?

BNP PARIBAS CARDIF, L’assicurazione per un mondo che cambia

Siamo leader mondiale nel mercato dei creditori assicurativi, con un forte posizionamento nell’ambito del risparmio e della protezione in oltre 30 Paesi in tutto il mondo.

European Service Center – Cardif Services è una piattaforma europea di servizi con una varietà di processi che mirano a portare l’eccellenza ai nostri clienti interni; essendo parte di BNP Paribas Cardif, è un’organizzazione dedicata a fornire ad altre entità BNP Paribas Cardif una varietà di processi e servizi connessi all’attività assicurativa. Il nostro scopo è quello di portare l’eccellenza ai nostri clienti interni, garantendo livelli massimi di efficienza e affidabilità. Con oltre 480 dipendenti e 6 lingue lavorative, siamo un team multiculturale e diversificato, che opera a Porto e Lisbona, in Portogallo.

Stiamo attualmente cercando degli Operatori Amministrativi e Meccanici Auto – Fluenti in Italiano – per il nostro team di EWM (Extended Warranty Management)  –  Settore Auto  – All Genders  – Oporto


ENTRA A FAR PARTE DEL NOSTRO DINAMICO TEAM DI – EWM (EXTENDED WARRANTY MANAGEMENT).

La nostra piattaforma Cardif Services/Icare, con sede a Porto, specializzata in servizi, ricerca e sviluppo di soluzioni per il settore automobilistico (manutenzione, garanzia, assistenza, ecc..), sta cercando nuovi elementi per il suo team. Stiamo attualmente cercando Meccanici e Operatori Amministrativi, fluenti in italiano.

LA TUA FUTURA MISSIONE ALL’INTERNO DEL TEAM EWM COME OPERATORE AMMINISTRATIVO E/O MECCANICO FLUENTE IN ITALIANO:

Integrato in un call center con una dimensione umana, tra le sue funzioni, dovrai:

·       Informare/ dare istruzioni via telefono ai clienti beneficiari e ai distributori/ tecnici professionisti in caso di danni: passi da seguire, follow up sui file.

·       Analizzare le richieste di assistenza agli interventi delle officine (via telefono o via extranet) che includono:

ØVerifica della copertura del contratto.

ØVerifica di rilievo ed intervento.

ØVerifica dei preventivi – Costi di riparazione stimati

ØVerifica dell’adempimento delle condizioni contrattuali

·       Elaborare gli accordi corrispondenti (secondo le ripartizioni per livello)

·       Controllo e codifica delle fatture corrispondenti.

·       Realizzazione di controlli di fatturazione e di prassi dei nostri principali soci.

·       Valutare e gestire l’e-mail, la posta e le fatture.

·       Essere un rinforzo per gli altri dipartimenti e l’attività del servizio

COME NOSTRO NUOVO OPERATORE AMMINISTRATIVO E/O NUOVO MECCANICO FLUENTE IN ITALIANO – TEAM EWM, RICHIEDIAMO:

·       Conoscenze in ambito automobilistico;

·       Esperienza minima di due anni in un call center, preferibilmente nel settore automobilistico e assicurativo (preferibile);

·       Capacità di analizzare e contestare i preventivi dei lavori di riparazione e manutenzione (costi, tempistiche, etc…);

·       Capacità di fornire spiegazioni chiare sulla decisione di reclamo al riparatore e al cliente;

·       Lingue: Eccellente livello di Italiano, buon livello di Inglese e/o Portoghese. Altre competenze linguistiche saranno un plus;

·       Dominio di strumenti informatici (Microsoft Office);

·       Interessato/a, Organizzato/a, Dedicato/a;

·       Pronto ad aiutare il cliente focalizzando la sua attenzione con rigore e capacità di comunicazione;

·       Si valorizzerà anche la capacità di adattamento e collaborazione.

COSA OFFRIAMO:

A parte il nostro stipendio attrattivo, potrai usufruire del nostro pacchetto di benefici che include:

  • Indennità pasto
  • Indennità di trasporto
  • Indennità relativa ai figli
  • Assicurazione Sanitaria Privata estensibile al coniuge e figli, Assicurazione Vita e Assicurazione di Viaggio
  • Regime di lavoro ibrido – un bilanciato equilibrio fra I giorni di lavoro in ufficio, per rinforzare la dedizione, creatività, relazioni interpersonali, e giorni di telelavoro fornendo più flessibilità ai nostri collaboratori
  • Sviluppo continuo e opportunità di crescita professionale a livello locale e globale
  • E molto di più…

L’ambiente di lavoro è importante!

  • Approfitta dei nostri servizi moderni, tra cui sala zen e creative, fra altri, molti sconti nella nostra piattaforma di gruppo, corsi di lingua gratuiti, medico in loco e da remoto, e diversi eventi aziendali;
  • Lavorare in un ambiente multiculturale, con varie nazionalità;
  • Far parte di un’azienda che ci tiene alle persone, con una crescita forte e continua, che investe nei propri dipendenti attraverso diverse opportunità di formazione e carriera.

I nostri impegni nei tuoi confronti:


• Impegno a favore della diversità e l’inclusione

BNP Paribas Cardif garantisce opportunità di lavoro pari a tutti coloro che cercano lavoro. Ci impegniamo attivamente per garantire che nessun individuo sia discriminato sulla base dell’età, disabilità, identità di genere, matrimonio o stato di unione civile, gravidanza, maternità/paternità, etnia, religione, convinzioni personali, sesso o orientamento sessuale. L’equità e la diversità sono al centro della nostra politica di reclutamento perché crediamo che promuovano la creatività e l’efficienza, che a loro volta aumentano la performance e la produttività. Concentriamo i nostri sforzi per riflettere gli ideali della società in cui viviamo, mantenendo l’integrità della nostra immagine agli occhi dei clienti.

• Impegno per l’equilibrio tra lavoro e vita privata

In BNP Paribas Cardif abbiamo a cuore il benessere dei nostri dipendenti e promuoviamo una cultura con un buon rapporto tra lavoro e vita personale. Crediamo al benessere dei nostri dipendenti al di fuori del lavoro, essendo fondamentale disconnettersi per ricaricare batterie sia a livello fisico sia a livello mentale. Solo attraverso questo giusto equilibrio possiamo dare il meglio di noi al lavoro.

• Condizioni di Remote Working

Al BNP Paribas Cardif, adottiamo una politica di Smart Working basata su fiducia, autonomia e collaborazione. In questo contesto, i dipendenti idonei possono beneficiare della modalità di telelavoro, flessibile e adattata al nostro ambiente di lavoro ibrido.

Se il tuo profilo e le tue motivazioni corrispondono a quanto richiesto e ti senti motivato a far parte della nostra azienda, non esitare ad inviarci la tua candidatura.

Saremo lieti di prenderti in considerazione per questa posizione.

Attenzione: solo le domande che ci perverranno complete di CV, lettera di presentazione e certificato di studi saranno prese in considerazione per il processo di candidatura.

About the job

  •  Administrator mission is to provide support, implementation and engineering of the infrastructure and applications. Manages existing systems and subsystems, which applications and business streams rely on, and is responsible for troubleshooting in their area of responsibility. Evaluates risks and ensures the viability, usability and durability of the solution.

Your Main Activities Are

  •  Manages existing systems and sub-systems on which Business line applications and streams rely.
  • Qualifies and resolves incidents and contributes to the resolution of problems.
  • Participates in acceptance testing for procedures produced by engineering.

Profile and Skills to Success

  •  Bachelor’s (3-5 years) in Information Technology and Computer Science
  • Information Technology (>7 years)
  • English (Fluent)
  • Information technology – Production Operation Steering
  • Information technology – IT Infrastructure
  • Ability to collaborate/Teamwork
  • Ability to set up relevant performance indicators

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

    • IT Project Manager’s (Global Services) mission is to ensure IT and Cyber risks are managed properly. It plays a key role in securing information systems. By monitoring, detecting, investigating, analyzing, and responding to security events, this Officer is focused in the adaptations, deployment and maintenance of the IT and Cyber Risk Management Reference Framework

Your Main Activities Are

    • Develop and implement integrated solutions in the IT risk management policy approach
    • Designing and coordinating the deployment of appropriate solutions for the IT and Cyber risk management approach within the following scopes IT: Security, Continuity, Legal, Procurement/sourcing, Compliance, Obsolescence management
    • Support the implementation and controls relating to the proper management of IT risks: for all or a portion of operational risk topics, in close cooperation with the related support functions when applicable

Profile and Skills to Success

    • Bachelor Degree in Information Technology / Computer Science or related
    • At least 3 years of experience in Information Technology / Cyber Security or similar
    • Advanced level of English, both written and oral
    • Attention to detail / rigor
    • Ability to set up relevant Business & IT relationships
    • Ability to collaborate / teamwork
    • Analytical ability

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialized business lines 
  • Investment & Protection Services that include specialized businesses offering a wide range of savings, investment and protection services
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Enterprise IT Asset Manager’s mission is to seek a strategic role that operates in the frame of the ITAM (IT Asset Management) framework roll out worldwide, with specific mandates at regional level and within the CIB Enterprise Architecture team, specialized in IT Asset Management. This role is critical in aligning the enterprise architecture landscape with business objectives, while also overseeing the lifecycle and governance of IT assets

Your Main Activities Are

  • Co-design, maintain, and evolve the enterprise architecture ITAM framework to align with business strategy and IT Group regulatory requirements
  • Define and enforce IT architecture standards, policies, and governance structures
  • Lead Operational Committees on ITAM, regionally and globally
  • Manage software compliance, licensing optimization, and contract adherence in line with regional regulatory and audit standards
  • Support EMEA-specific reporting and compliance requirements around asset tracking and data residency
  • Identify opportunities to reduce cost and risk through standardization, consolidation, and lifecycle planning

Profile and Skills to Success

  • Bachelor Degree in Information Technology and Computer Science          
  • At least 7 years of experience in Enterprise Architecture
  • Experience with reporting platforms (PowerBI), enterprise applications, and data referential
  • Advanced level of English, both written and oral
  • Ability to understand, explain and support change
  • Communication skills, both written and oral
  • Creativity and innovation / problem solving

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.