About the job
- The Exotic Trade Support is the first level of control with a strong operational risk and management approach. These Operations are controlled by a Global Team spread within the main financial hubs such as Paris, New York, Hong Kong and Lisbon. However, Primary is mainly responsible for all Exotic European Trades
Your Main Activities Are
- To minimize operational risks and fraud risks by putting in place the regular and sufficient controls inherent to its position (reporting to relevant teams when needed)
- To escalate to his management, the management of the Front Office and / or permanent control the problems identified
- To maintain as low as possible risk level (financial, reputational, regulatory, legal)
- To make sure production flows seamlessly
- To identify risk areas within the EXO ISE Trade Support processes and implement new controls where relevant
- To regularly challenge control framework
- To report operational risks to Risk teams and Trade Support Management
- To make sure the teams applies compliance requirements and guidelines
- To ensure procedures and SOPs are up to date and applied by all teams
- To set up and keep up to date Business Continuity Plans (BCP) in conjunction with the Metier and the Processing Centers
- To close audit recommendations within deadlines (if any)
Profile and Skills to Success
- University Degree (Financial background)
- Good English level
- Should have knowledgement of Financial markets, OTC Derivatives and Swap lifecycle
- Knowledge of Excel
- Good teamwork skills
- Attention to detail
- Ability to solve problems
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
- The PSG Digital Delivery Team, is responsible to lead projects end-to-end, from discovery to delivery, including testing for RPA ( Robotic Process Automation), supporting 2S operations, having both a global and local mandate.
- Your purpose is to ensure proper identification and implementation of projects using digital technologies available within the Group to adopt and implement digital and efficiency strategy within the organization.
- Manage end-to-end delivery of RPA project solutions, establishing and controlling project constraints and scope to ensure project implementation according to global standards
- Ensure project deliverables meet quality standards and are completed on time and within budget
- Perform process reviews to ensure alignment with project methodology
- Analyze operational teams project requirements and assess business processes and systems inefficiencies to ensure proper identification of areas for improvement
- Deliver functional design documentation to ensure providing a clear and compliant plan for the project
- Support and coach ambassadors within operational staff throughout digital projects and activities to ensure fostering a continuous improvement and digitalization culture
- Master’s degree in Business Management, Information Technology and Computer Science or related areas
- Relevant experience in Project Management
- English fluent
- Strong Knowledge on Technologies related to process automation (RPA, OCR, NLP)
- Familiar with RPA tools and frameworks (Automation Anywhere, UiPath, Blue Prism, Pega)
- Strong skills in data preparation and visualization technologies:(Alteryx, PowerBI)
- Strong technical competencies regarding Business Analysis & Deployment Management
- Strong familiarity with Jira and SharePoint platform
- Basic understanding of Lean Six Sigma process methodologies
- Excellent communication skills and ability to influence
- Proactive and able to understand, explain and support change
- Ability to manage or facilitate workshops, meetings and trainings
- Leading banking institution
- Our presence in Portugal
- International reach
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
- Diversity and Inclusion commitment
- Commitment towards work/life balance
- Remote Working Conditions
About the job
- The Back Office (BO) for Corporate Structured Credit provides servicing activities related to syndicated loans or complex bilateral credits. This includes loans to customers of different Business Lines. Complex credit transactions are booked in the credit management system and then transferred, after the first drawdown, to the Back Office (BO) for Corporate Structured Credit located in Lisbon for the servicing of the live cycle events of the credit. The Loan Servicing Officer is responsible for managing all events linked to deal lifecycle, which encompasses managing bookings and updates of the loan management system
Your Main Activities Are
- Manage all the events of the life cycle of the Credits: Drawdown, full or partial payment, Transfer, Accounting for Fees, Process and Follow up of accounting breaks, Deal termination
- Manage post treatment of the activity (ex. incoming cash, paid, pending transactions)
- Manage and promote good relationships between Department and stakeholders: Middle Office (in charge of deals), Back Office (closing teams) and External interlocutors (Banks belonging to banking pools and Agent Banks)
Profile and Skills to Success
- Bachelor’s degree in Economics, Finance or Management
- Fluent (C1-C2) level of English
- Ability to collaborate / teamwork
- Proactivity
- Attention to detail / rigor
- Good communication skills (both oral and written)
- Commitment and motivation
- Good interpersonal skills
- Risk awareness
- Skills in Office pack (namely Excel)
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
- The Corporate Coverage Trainee will work with the Coverage Portugal and Local Business to actively develop the franchise with an objective to increase the Business Line Revenues
- Support of Coverage Portugal and Local Business (Cash Management and Trade)
- Reports and statistics to Head of Team and members
- Support in the management of the clients’ portfolio, including but not limited to:
- Assist in client relationship ensuring commercial follow-up on initiatives launched
- Mailing and check on quick responses to clients
- Take an active role in preparing Know Your Client (KYC) procedures in cooperation with Relationship Manager (RM)
- Initiation and preparation of onboarding/recertification KYC processes, understanding the purpose of each client onboarding or recertification request and, if need be, explains BNP Paribas KYC process to the client liaising with the Due Diligence Team (DDT)
- Take an active role in preparing Environmental, Social and Governance (ESG) assessments and Clients Action Plans in cooperation with the banker
- Organize and ensure minutes for the regular meetings and action plans with other business lines
- Ensure invites and follow-ups on internal initiatives( eg:. In-person or virtual conferences, etc.)
- Data Intelligence by helping cleaning client lists, contacts, Customer Relationship Management (CRM) lists, keeping archive of selected clients, following up on credit approvals and contracts
- Help respond to Request for Proposal (RFP) questions or proposals related to Portugal and pricing validation
- Attend, if necessary, meeting with clients and accompany them with their daily cash management business
- Prepare client pitches and commercial material and take the responsibility for following up on action points until completion
- Perform data input such as reporting, pricing, etc.
- Constantly evaluate and understand customer banking practices and trends in the market
- Master’s degree in Management, Finance, Economics or Accounting
- Knowledge of Finance
- Fluency in English (both oral and written)
- Client relationship and communication skills
- Critical thinking and analytical ability
- Ability to collaborate with others and to work with strict deadlines
- Leading banking institution
- Our presence in Portugal
- International reach
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
- Diversity and Inclusion commitment
- Commitment towards work/life balance
- Remote Working Conditions
About the job
- The Senior Project Manager’s mission consists in the definition, design and implementation of a solution that meets a new requirement expressed by a client, taking into account the resources allocated, the deadlines and the Group’s applicable best practices.
Your Main Activities Are
- The candidate will be responsible for implementing both new initiatives and enhancements to existing functionality to meet business needs, regulatory needs and for overall platform maintenance/resolution of technical debt for the Prime Technology Perimeter
- Initiatives will support the Program Management and Transformation perimeter of Prime Technology to manage specific projects or transversal projects in partnership with the organisation
- Specifically the candidate will be responsible for leading key Global initiatives. This role sits within the Global Transversal Program Management team, allowing for opportunities to explore other topics within Prime Technology and beyond
- Defining high quality technical solutions in line with bank architectural standards within constraints of current technology platform. This can include the exploration and implementation of new technologies with enhance product offering and provide BNP with a competitive edge
- Seek simplification and rationalization of the business, systems and processes to improve straight-through processing
- Developing the platform whilst ensuring integrity of existing production processes
- Will participate in all stages of development from high level design, estimation, through more detailed design, manage development, unit testing and delivery
- Progressing topics either autonomously or leading offshore developers, giving guidance, mentoring and further development of the team. Planning of resource usage in line with assigned budget and timelines
- Engagement with BA/PMs to provide input into analysis tasks, and communication with business sponsors
- Progress monitoring, reporting and escalation to ensure adequate management visibility of progress, risks and issues
Profile and Skills to Success
- Bachelor Degree in Information Technology / Computer Science or related
- At least 5 years of experience in Information Technology / Project Management and/or Business Analysis
- Advanced level of English, both written and oral
- Ability to collaborate / teamwork
- Ability to manage a project
- Communication skills, both written and oral
- Client focused
- Critical thinking
- Decision making
- Organisational skills
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The mission of the RISK Quantitative Research Analyst is to develop and continually improve the group’s risk modelling & measurement, analysis and back-testing capabilities, on market and counterparty risks
- SIGMA is the quantitative modelling team with overall responsibility for market, liquidity and counterparty credit risk methods within BNP Paribas
- The team sits within Global Framework (GF), which is part of the Risk Function of the group. The Risk Function is globally accountable for the definition of official risk policies, guidelines and procedures, as well as the quantification and monitoring of risks taken by the various business lines, to ensure alignment with risk appetite and policies. At BNP Paribas, a well-developed risk management culture is based on a long-term vision, a committed management, and a strong and independent organisation
- Within GF, SIGMA’s mission is to develop and continually improve the group’s risk modelling & measurement analysis and back-testing capabilities. SIGMA is organised in four streams, each responsible for a given asset class (IRFX, Credit / Repo, Equity / Commodity) or transversal aspects of risk methods (Cross-Product), as well as a quantitative development stream
- The team’s remit includes internal risk models in use within the Bank, such as VaR, Stressed VaR, IRC and CRM models in the market risk space, as well as EEPE, Stressed EEPE, Regulatory CVA models in the counterparty risk space
Your Main Activities Are
- Participate in methodology projects, gathering and documenting requirements
- Investigate, analyse and design risk methods, respecting the aims of accurately capturing risks
- Design, develop and test code changes required to implement the risk methods in the risk systems
- Ensure that all methodologies, tools, processes and procedures are documented
- Contribute to the quality assurance processes surrounding risk measurement including back-testing and the VaR Adequacy (P&L Explain)
- Support regulatory interactions, participating in industry working groups and Quantitative Impact Studies (QIS)
- In a transactional or advisory capacity, assist risk managers and Front Office in the prompt, accurate and astute risk assessment of deals
- Ensure a robust permanent control framework to deliver in a timely manner, reliable and consistent backtesting
Profile and Skills to Success
- Masters Degree in Mathematics / Physics / Quantitative Finance or related
- Advanced level of English, both written and oral
- Knowledge in
- Market Risk and/or Counterparty Risk Modelling capacity
- Derivatives: their Risk drivers and the models used to price them
- At least one of the following: Credit / Repo / IR/FX / Equity / Commodities
- Design and Implementation of Quantitative Models (preferably using C# and/or C++)
- Attention to detail / rigor
- Ability to collaborate / teamwork
- Analytical ability
- Communication skills, both written and oral
- Organisational skills
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- Within Investment and protection Services (IPS), the Wealth Management Credit Analysis and Lending Team performs credit analyses of all Wealth Management clients
- In this scope, credit analysts are responsible to perform credit analyses (including due diligence when necessary) and recommendations to Credit Committees, Transaction Approval Committees when the credit opinion on a specific counterparty is required
- Credit Analysis and Lending Team guarantees the selection and the follow-up of counterparties considered Doubtful, are on the Watch List or sensitive list, accurately evaluates the level of provisioning, guarantees the quality of credit files and portfolios (notably by complying with regulatory framework, including credit policies, rating policies and other Group guidelines), maintains a network of Industry contacts and performs on site due diligence, develops local market intelligence by performing on-the-desk research (financial statement analysis, monitoring of published research), while guaranteeing the availability of local market information and views on risk issues are communicated swiftly and effectively
- Credit analysts are a main partner for the RISK Credit Officers and Relationship Managers for the clients falling under the Wealth Management credit process and is also in constant interaction with other business lines
Your Main Activities Are
- The mission is to ensure the daily support of the activity, and more precisely
- Analyze and prepare the files for the clients, notably the annual reviews
- Participate to credit committees
- Manage a portfolio of credit files
- Assist and advise the WM Relationship Managers in their credit-related issues and in finding financing solutions
- Contribute to the risk monitoring and regularization of credit irregulars
- Ensure the necessary follow-up with the various stakeholders
- Engage to various one-off projects and transversal missions within the Credit Department
Profile and Skills to Success
- Bachelor degree in Economics, Finance or Banking
- At least 1 year of Experience
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Fluent in English
- Strong presentation and communication skills (verbal and written)
- Strong analytical skills
- Autonomous, proactive, rigorous, dynamic
- Team spirit, good personal relationship skills
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The Global Markets Client Support Team Leader is responsible for the day to day management of the team, ensuring quality standards are maintained and exceeded. The objective is to ensure the correct and timely production and distribution of various reports (valuation, event notifications and regulatory reports) and that the officers provide the client with an indicative price of their product at a given point in time
Your Main Activities Are
- Lead and prioritise the support team’s work load as well as provide technical and managerial leadership to the team
- Build and maintain effective working relationships within BNP Paribas and external business such as clients, suppliers, partners
- Ensure any quality management processes to the team’s activities are followed e.g. ensuring all support methods, procedures and tools are robust, fully tested, of high quality and fit for purpose
- Ensure completeness of root cause for major/critical incidents and where possible resolve or provide workarounds, suggestions and improvements to mitigate future incidents
- Manage all requests, ensuring full compliance to agreed SLA’s, security policies and procedures
- Proactively monitor applications/systems to capture potential issues before they occur, in accordance with monitoring/maintenance procedures
- Continually review the service provided to end-users and customers to ensure it meets agreed service levels and all customers’ requirements e.g. liaising with stakeholders. Identify improvements to the service provided
- Assist with the formal and informal development of the support team to enhance their skillset and promote cross-skilling; carry out effective and timely performance management of the support team members in line with BNP Paribas guidelines
- Design appropriate metrics for reporting on key performance and quality indicators while continuously improving the team operates
- Develop and maintain standard support procedures and other documentation
Profile and Skills to Success
- Bachelor Degree in Economics / Finance / Accounting or related
- At least 5 years of experience with Banking and Financial Operations
- Advanced level of English, both written and oral
- Knowledge in MS Office Pack (Excel)
- Attention to detail / rigor
- Ability to develop others and improve their skills
- Analytical ability
- Communication skills, both written and oral
- Creativity and innovation / problem solving
- Client focused
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.
· Our presence in Portugal
Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services.
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional client.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
- Global Markets is BNP Paribas’ capital markets business within Corporate & Institutional Banking (CIB), delivering solutions across asset classes, and industry-leading services for clients including Institutionals, corporates, private banks and retail distribution networks. Our Portugal Platform (Porto and Lisbon) is a major HUB in Europe and certainly unique in the country by its size and its scope of activity, with all Front Office roles present (Trading, Sales, Research, Structuring, Quant & Engineering, Business Dev and Support, Marketing & Client Support, Risk Management, Data Analytics and Machine Learning…). We are growing fast with the ambition to become even more relevant for the worldwide activity, which presents many short and long term opportunities
- The FX Payments activity is a key area of growth for Global Markets. In order to support and accelerate that growth an electronic platform (FX+) has been designed. FX+ is delivering automated FX solutions to support other BNPP business lines such as Cash Management, Trade Finance, Correspondent Banking, who require FX to deliver transactional services to their clients
- FX+ Payments is a platform that manages the execution of FX within International Payments (i.e. Payment + FX in one transaction)
- FX+ is successfully implemented in ca 40 countries across Europe, MEA, APAC and North America ; it is globally generating a very significant stream of revenues for BNP Paribas
- FX+ aims to strengthen the BNPP FX electronic offer: Enrich the transaction banking offer (pricing flexibility, extend currency coverage …) with a better FX execution (transparency, automation of processes, 24/7 service, …)
- Within this context, FX+ drives the cross selling with new Business lines (Cash Management, Trade or Supply Chain) and Third parties (Retailers, Payment Service Providers…) through a complete and integrated FX+ Product suite, involving innovative Open Banking API solutions
- I. FX+ Service management :
- Coordinate BAU relationship with main FX+ subscribers, maintain good relationship with the key stakeholders of each subscriber, ensure subscriber satisfaction through periodical service review meetings, in close collaboration with IT teams
- Produce quality documentation: processes, agreements, reports, presentations
- II. Quality management and support:
- Act as business level 2 hands on support on production issues escalated by level 1 IT support teams, in close collaboration where necessary with Transaction Banking support teams
- Incident analysis / prevention / Remediation: learn from past incidents, design and implement new proactive control processes to secure that products, act as business coordinator and E2E responsible for analysis and execution of incident remediation
- Quality Reporting: develop and publish quality KPI for FX+ activity: Level of digitalisation /automation, FX request negative responses, response times
- Business Monitoring & BAU Risk analysis: Implement and run business monitoring tools and processes to secure FX+ margins are calculated as expected
- III. BAU – Distribution support:
- Act as FX+ subject matter expert /SPOC for FX+, FXLM and Cash Management sales and implementation teams for all questions related to FX+. Participate in commercial governance
- Work with FXLM and Cash Management Sales and implementation teams to onboard new clients and implement price changes to specific populations of clients (RFPs), on specific products, in specific territories
- Academic background in Engineering, Mathematics, Finance, Economics or similar areas
- An overall understanding and interest in the financial world
- Fluency in English
- Excellent communication skills and client focus
- Strong team work while being able to work autonomously
- Strong analytical and problem solving skills
- Ability to work under tight deadlines and organisational skills
- Strong Excel knowledge
- Python and other IT coding Skills – (Intermediate)
- Leading banking institution
- Our presence in Portugal
- International reach
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
- Diversity and Inclusion commitment
- Commitment towards work/life balance
- Remote Working Conditions
About the job
- The Workspace Planning Officer is expected to Design spaces, propose layouts and coordinate works according to the real estate strategy of BNP Paribas in Portugal
Your Main Activities Are
- Define layout projects and design spaces following internal standards
- Prepare documents and projects for RFP purposes
- Manage growth through the Space Planning management tool, confirm ramp ups, propose the best solution for the internal clients
- Propose different scenarios depending on the requests or constraints
- Manage projects with clients, make sure that their expectations are considered and reach a compromise when necessary
- Manage MyPortal tickets
- Prepare communications for the Space Planning team
- Supervise works and manage projects when necessary
- Follow purchase process (asset register, purchase order, invoices controls…)
Profile and Skills to Success
- Academic Degree in Architecture, Fine Arts or Design
- A minimum of 2 years of professional experience in Procurement and Facilities Management
- Proficient with Autodesk Revit Architecture
- Fluency in English
- Comfortable with MS Office Tools such as MS Excel and PPT
- Great communication skills
- Be organized
- Able to understand, explain and support change
- Be able to inspire others & generate commitment
Why joining BNP Paribas?
- Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
- International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
- Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
- Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.