Rejoignez BNP Paribas Cardif Support

Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 7 langues.

Notre objectif ? Offrir un service d’excellence, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.

Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?

Devenez notre nouvel(lle) Assistant(e) Comptable (M/F/X) basé à Porto!

FAITES PARTIE DE NOTRE ÉQUIPE FLUX FINANCIERS / ANALYSE DES COMPTES

Vous intégrerez la Direction Client au sein du département Flux financier et plus particulièrement le service Analyse des Comptes. Vous aurez l’opportunité de travailler avec l’ensemble des départements de cette Direction, mais aussi avec la Direction financière (Comptabilités). L’activité consistera à analyser au quotidien les écritures bancaires non rapprochées afin de les apurer et produire mensuellement les rapprochements bancaires du portefeuille de comptes qui vous sera confié. Vous contrôlerez sur le périmètre confié, la qualité des décaissements manuels et automatiques produits la veille. Enfin vous contribuerez à la production trimestriels des travaux d’arrêtés (calcul des provisions, interprétation des soldes, Sign-off, procédures du contrôle permanent). Sous l’autorité du responsable du service, vous maintiendrez à jour la documentation des procédures et fiches de comptes.

VOTRE FUTURE MISSION AU SEIN DES FLUX FINANCIER / ANALYSE DES COMPTES (ADC)

L’ Assistant(e) Comptable chez ADC est responsable de la gestion des flux financiers en termes de :

– Contrôle des opérations d’encaissements et décaissements relatives aux contrats d’assurance,

– Suivi des rapprochements bancaires.

Il / Elle garantit un traitement optimum des opérations sous sa responsabilité dans le respect des règles et procédures, des engagements pris en termes de qualité et de délais, et des standards de fonctionnement définis.

CE POSTE EST FAIT POUR VOUS SI :

  • Vous maitrisez le Français et avez un bon niveau en Anglais
  • Vous êtes détenteur d’un BAC+3 en comptabilité, finances, ou tout autre domaine pertinent
  • Expérience de 1 à 3 en rapprochements bancaires, analyse de comptes, comptabilité, réconciliation de comptes….
  • Bonne connaissance du PACK MS OFFICE MICROSOFT EXCEL (Tableaux, formules simples (recherche v), TCD) 
  • Vous êtes rigoureux, orienté résultats et clients et avez une écoute active

CE QUE NOUS OFFRONS

Outre notre salaire attractif, vous bénéficierez:

  • Panier repas
  • Indemnité de transport
  • Allocation pour enfant
  • Assurance maladie privée incluant conjoint et descendants, assurance vie, assurance voyage
  • Mode de travail hybride – un équilibre entre les journées de bureau pour renforcer l’engagement, la créativité et les liens humains, et les journées de travail à domicile pour la flexibilité des employés
  • Opportunités de développement continu et d’évolution de carrière au niveau local et mondial
  • Et bien plus encore…

Le milieu de travail est important!

  • Profitez de nos équipements modernes, y compris des chambres zen et créatives, de nombreuses réductions sur notre plateforme de groupe, des cours de langue gratuits, des médecins sur place et à distance et des événements d’entreprise diversifiés,
  • Travailler dans un environnement multiculturel avec de multiples nationalités,
  • Faire partie d’une entreprise axée sur le personnel et dont la croissance est forte et continue en investissant dans ses employés au moyen de possibilités de formation et de carrière.

Nos engagements envers vous

• Engagement envers la diversité et l’inclusion

BNP Paribas Cardif est un employeur de l’égalité des chances et fier d’offrir l’égalité des chances à tous les demandeurs d’emploi. Nous nous engageons activement à faire en sorte qu’aucune personne ne soit victime de discrimination fondée sur l’âge, le handicap, la réaffectation de genre, le mariage ou l’état civil, la grossesse et la maternité/paternité, la race, la religion ou les croyances, le sexe ou l’orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement parce que nous croyons qu’elles favorisent la créativité et l’efficacité, ce qui accroît le rendement et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en respectant l’image de nos clients.

• Engagement envers l’équilibre travail-vie personnelle

Chez BNP Paribas Cardif, nous nous soucions du bien-être de nos collaborateurs et promouvons une culture d’intégration entre travail et repos. Nous croyons que nos employés ont une vie personnelle riche en dehors du travail, étant fondamental d’être déconnecté du travail pour se ressourcer physiquement et mentalement. Ce n’est qu’à travers cet équilibre que nous pouvons tous être à notre meilleur tout en travaillant.

• Conditions de travail à distance

Chez BNP Paribas Cardif, nous adoptons un cadre de travail intelligent basé sur la confiance, l’autonomie et la collaboration. Dans ce cadre, les collaborateurs éligibles peuvent bénéficier de modalités de travail à distance flexibles adaptées à notre environnement de travail hybride.

Si votre profil et vos motivations correspondent à nos besoins et que vous vous sentez motivé pour rejoindre notre société, n’hésitez pas à nous envoyer votre candidature. 

Nous serons ravis de vous considérer pour ce poste.

Veuillez noter que seules les demandes présentées avec un CV, une lettre de présentation et un certificat d’études seront prises en considération et feront l’objet d’une analyse par l’équipe recrutement. 

About the job

  • We are seeking a motivated and detail-oriented Trainee to join our team. This role offers hands-on experience in managing control libraries, assisting with control execution, analysing results, and supporting stakeholders in implementing action plans. The ideal candidate will have a foundational understanding of risk management, operational controls, and regulatory compliance, with a strong eagerness to learn

Your Main Activities Are

  • Support and coordinate meetings, presentations, and follow-ups for various committees
  • Manage and communicate exchange-related requests with stakeholders
  • Provide regular updates, including weekly status reports on exchange enquiries to RPC’s senior management
  • Support the team to produce regular reporting on the main operational risk indicators
  • Use different tools to collect and analyse data, as well as structuring queries and performing routine maintenance of reports
  • Assist in tracking and completing actions for recommendations where the team is a coordinator or owner

Profile and Skills to Success

  • Bachelor Degree in Business Management, Economics, Finance, or a related quantitative field 
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word), SharePoint, Outlook
  • Experience using Python and PowerBi
  • Perfect fluency in English
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks and priorities effectively
  • Strong organisational skills and attention to detail
  • Ability to work independently and collaboratively in a team environment

About the Team

  • The Permanent & Control (PC) team plays a critical role in safeguarding the organization by identifying, assessing, and mitigating operational risks. We collaborate closely with business units, compliance, and senior leadership to ensure robust control frameworks, regulatory adherence, and continuous improvement in risk management practices
  • By joining us, you’ll gain exposure to end-to-end risk processes, cross-functional projects, and strategic initiatives while contributing to a dynamic environment where analytical rigor and teamwork are valued

#LI-Hybrid

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

  • Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities
  • Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses
  • Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Queres fazer parte da mudança?

Então, estás no lugar certo. A nossa ambição é construir um futuro sustentável para os nossos clientes e as nossas equipas… Mas não o podemos fazer sem ti!

Ao integrares o BNP Paribas Personal Finance, participa na nossa grande transformação para construirmos um mundo mais sustentável: estamos empenhados em promover o acesso a um consumo mais responsável e sustentável para apoiar os nossos clientes e parceiros.

Para o conseguir, implementamos ações concretas, não só na forma como desenvolvemos a nossa atividade e melhoramos o nosso crescimento sustentável, com a ambição de reduzir a nossa pegada ambiental, mas também na forma como apoiamos aqueles que mais precisam.

 

 

Na prática, o teu dia-a-dia

Inserido na Direção de Sistemas de Informação, o Senior Fullstack Developer irá integrar uma das squads da Tribo Day2Day, em contexto Agile/Scrum. Terá como missão planear, implementar, testar e evoluir soluções informáticas, contribuindo para projetos estratégicos e iniciativas de manutenção evolutiva e corretiva, em alinhamento com as necessidades do negócio, as orientações de arquitetura e as recomendações de segurança.

As suas principais responsabilidades são:

  • Realizar análise técnica, estimar, planear, implementar e testar soluções informáticas no contexto de projetos estratégicos ou de pedidos de manutenção corretiva e evolutiva, assegurando qualidade, segurança, performance e manutenção aplicacional.
  • Organizar e gerir as suas atividades de forma autónoma, garantindo o cumprimento dos objetivos, prazos e standards técnicos definidos, bem como a identificação e comunicação atempada de riscos, desvios ou bloqueios relevantes.
  •  Participar nas cerimónias Agile/Scrum e nas reuniões de acompanhamento da equipa, contribuindo para a definição de planos de ação, identificação de dependências, antecipação de riscos técnicos e apoio à squad na resolução de temas complexos.
  •  Participar, sempre que necessário, em reuniões com as Áreas de Negócio e em sessões de trabalho com a equipa responsável pela definição funcional, contribuindo para clarificar requisitos, antecipar impactos técnicos e garantir o alinhamento da solução implementada.
  • Desenvolver software em conformidade com as melhores práticas de desenvolvimento, normas de segurança e standards técnicos definidos, garantindo qualidade através de testes unitários, revisão de código, gestão adequada de versionamento e participação nos processos de build, deploy e melhoria contínua.
  • Contribuir para a manutenção do código existente, com o intuito de o otimizar e inovar.
  •  Formalizar e documentar as análises técnicas que efetua, as soluções técnicas que implementa, os testes técnicos que realiza e as reuniões de decisão em que participa.
  •  Apoiar a realização de testes de certificação/qualidade e acompanhar os testes UAT, corrigindo os bugs identificados.
  • Realizar as formações obrigatórias atempadamente para o bom funcionamento da sua área e da empresa.
  • Comunicar e validar com o responsável as suas atividades e decisões, garantindo assim que as mesmas estão alinhadas com as preconizações do departamento em termos de postura e Roadmap.

A Missão é importante, mas a Equipa e o local de trabalho também!

Bem-vindo à Direção de IT do BNP Paribas Personal Finance, onde poderás integrar uma das squads da Tribo Day2Day. Trabalhamos em contexto Agile/Scrum, com equipas multidisciplinares e em constante evolução, focadas na entrega de soluções tecnológicas de qualidade para o negócio e para os nossos clientes.

Estamos preparados para te acolher com um plano de integração inicial, com formação on the job, treino e networking.

O que temos para te oferecer?

Este é um tema muito importante que abordaremos em conjunto, tendo em consideração a tua formação e experiência.

Destacamos os seguintes benefícios:

  • Plataforma de Benefícios Flexíveis (benefit+): Fazem parte do benefit+ benefícios em áreas como a proteção, educação e bem-estar, onde se incluem sempre Seguro de Saúde, extensível ao agregado familiar e Seguros de Vida Grupo.
  • Dias de férias suplementares, até 31 dias, em função da antiguidade e da realização de voluntariado.
  • Parcerias com milhares de entidades que dão acesso a diferentes vantagens (turismo, alimentação, hotelaria, moda, tecnologia…).
  • Crédito Pessoal a colaboradores, em condições vantajosas face ao mercado.
  • Política de Smart Working que visa promover uma cultura flexível, autónoma e responsável, contribuindo para o bem-estar e satisfação no trabalho.
  • Linha de Apoio 24 horas por dia disponível em caso de necessidade de Apoio Psicológico, Legal, Financeiro/Fiscal e Psicossocial.

 

 

És tu quem procuramos?

Expressas-te tanto oralmente como por escrito, de forma estruturada e com um discurso apropriado para a audiência? Tens atenção aos detalhes, espírito analítico e gostas de resolver problemas? Fazes uma boa gestão emocional durante situações difíceis, reagindo com calma e autoconfiança, de forma a prestar continuamente o melhor serviço?

Tens um elevado conhecimento da língua inglesa? Estás familiarizado com metodologias Agile/Scrum, ferramentas como JIRA e Confluence, e com a dinâmica de trabalho colaborativo?

Assumes-te como um Senior Fullstack Developer, com:

  • Experiência sólida no desenvolvimento de aplicações Java, preferencialmente com 5 ou mais anos de experiência, incluindo desenho, implementação e manutenção de soluções backend baseadas em arquiteturas SOA: JBoss Fuse, JBoss EAP, Switchyard; RESTful APIs, SOAP Webservices; Microserviços
  • Experiência de desenvolvimento para Cloud: Docker, Kubernetes, Spring Cloud
  • Experiência comprovada em Java frameworks: JPA / Hibernate, JUnit, Spring Framework
  • Experiência comprovada em desenvolvimento de aplicações web, contribuindo para a componente frontend e para a integração com serviços backend: JSF, Primefaces ou outras relacionadas
  • Experiência na utilização de ferramentas de Continuous Delivery tais como Maven, GIT, Jenkins, Nexus, Sonar ou outras relacionadas.
  • Valorizados conhecimentos em Kafka
  • Valorizados conhecimentos em frameworks JavaScript e linguagens Web/Responsive: HTML5, CSS3, Bootstrap, JavaScript, jQuery, Ajax, Angular JS, React

Se tens esta experiência, vontade de contribuir, energia e boa disposição, então és quem procuramos.

Aguardamos pela tua candidatura!

Os nossos compromissos

O BNP Paribas Personal Finance caracteriza-se por proporcionar igualdade de oportunidades a todos os candidatos a emprego e, enquanto empresa socialmente responsável, incorpora nos seus valores e práticas os princípios da Diversidade e Inclusão.

Para alcançarmos todos os nossos objetivos, pretendemos atrair, desenvolver e reter diferentes perfis, assumindo a diversidade como um fator potenciador e diferenciador de inovação, fundamental na nossa organização.

Se quiseres saber mais sobre a nossa Organização, Valores e Projetos, por favor consulta esta página.

O que nos orgulha enquanto empregadores de referência

  • Certificação Top Employer Portugal e Top Employer Europa, pelo oitavo ano consecutivo.
  • 93% dos nossos colaboradores identifica o BNP Paribas como uma empresa com “uma gestão inclusiva que apoia todo o tipo de diferenças (idade, origens, orientação sexual,…)”.
  • 94% dos colaboradores identifica-se e beneficia da política de “Smart Working”, sentindo-se confortável num ambiente de trabalho híbrido, e com as ferramentas digitais e espaços de trabalho disponibilizados.
  • 72% dos nossos clientes são promotores da nossa marca.

About the job

  • The intern will provide support to the Territory Compliance Chief Operating Officer (COO) team on transversal tasks (several types of coordination activities on communication, project management, training, documents preparation), as well as on some local Compliance activities related to Securities Services Portugal and Real Estate Portugal Business Lines
  • The intern will report to the Head of Territory Compliance COO Portugal

Your Main Activities Are

  • On Compliance COO-SecuritiesServices, the intern will contribute to transversal activities, namely to the coordination of, among other areas, Communication, Procedures Management, Projects Management, and Training topics on all Compliance domains (Financial Security, Know Your Client, Market Integrity, Professional Ethics, Protection of Interests of Clients). Examples of support tasks concern the deployment of the Communication and Training Plan, the monitoring of procedures deployment, updates of governance, organisation and training documents, and update of the Communication platform
  • On Real Estate Portugal Compliance, the intern will contribute to the handling of daily Compliance activities, with a focus on Real Estate local business, with regards to procedures implementation, executions of controls, reporting, preparation or updates of governance, and meeting documents
  • During the internship the intern will be supported by a senior Compliance Officer and will develop a general knowledge of Compliance and a more specific knowledge of Compliance Real Estate topics

Profile and Skills to Success

  • Bachelor’s Degree in Law / Economics or related
  • Up to 2 years of experience in Compliance or similar
  • Advanced level of English, both written and oral
  • Attention to detail / rigour
  • Adaptability 
  • Communication skills, both written and oral
  • Proactivity 

#LI-Hybrid 

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

  • Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
  • Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
  • Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job 
The Global TACNAC coordinator plays a key role in Global Banking CCCO (Chief Conduct and Control Officer) Front-to-Ops missions and within Global Banking acting as the main point of contact in the coordination of approval process for new transactions and activities (TAC NAC) within Global Banking and in the oversight of TACNAC activities, ensuring compliance with internal procedures and providing support to TACNAC/Global Banking community. 

Your Main Activities Are 

  • Coordinate exceptional transactions and new activities approval process, acting as the main point of contact between stakeholders and support the Committee Chairperson
  • Ensure the monitoring and follow-up of action points raised by the approval committees’ stakeholders, and the execution status with Business Sponsors 
  • Liaise with Business Sponsors and the Chairperson on key points identified by the LOD2 Functions and (Operational and Permanent Control) OPC / TAC NAC teams worldwide
  • Provide advisory support, ensure compliance with internal methodologies, tools, and standards
  • Act as the main GB (Great Britain) point of contact on TACNAC related matters and any development projects
  • Perform qualitative reviews of internal memos and functions’ opinions and act as the main point of contact for update relevant documentation in accordance with CIB Guidelines
  • Ensure data input and also quality check of data reported at worldwide level
  • Contribute to the GB Governance 
  • Establish regular reporting on the main operational risk indicators
  • Ensure that regular training is provided to the TACNAC community within Global Banking
  • Supervise TACNAC control execution 
     

Profile and Skills to Success 

  • Bachelor’s or Master’s Degree in Finance, Economics, Management, or related field 
  • Fluent English, both written and spoken
  • At least 5 years of experience in Operational Risk and Permanent Controls or Global Banking
  • Experience with Microsoft Office tools, especially with advanced Excel and Powerpoint
  • Good communication and interpersonal skills, with the ability to interact with staff and management at all levels
  • Ability to work as part of a team, with autonomy, determination, and capacity for initiative and working under pressure
     

About the Team 

As a Global TAC NAC Coordinator, you will have the opportunity to work with a wide range of stakeholders, including Business, LOD2 Functions, and other teams within GB

You will be able to enrich your level of knowledge of Global Banking activities and interact on an ongoing basis with TACNAC community 

You will be part of CCCO Global Banking team having the opportunity to learn more about CCCO missions on the identification and assessment of non-financial risks and promotion of an adequate conduct and risk management culture

#LI-Hybrid or #PT-Hybrid

Why joining BNP Paribas? 
 * Leading banking institution
 
 Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 
 * International reach 
 
 The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 
 
 * Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
 
 * Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
 
 * Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
 
 * Our presence in Portugal
 
 In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
 
 * Diversity and Inclusion commitment 
 
 BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
 * Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
 * Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
 
 To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
 
 * Remote Working Conditions
 
 At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 
 
 * Commitment towards work/life balance
 
 Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 
 
 To find out more on why you should join BNP Paribas please read our [1] Employee Value Proposition and our [2] Career path page.
 
 * Please note that only applications submitted in English will be considered.

About the job

  • Manage Corporate Actions and Income events and client enquiries, by respecting the established Service Level Agreement (SLA) and operational procedures
     

Your Main Activities Are

  • Ensure all Corporate Actions and Income setups, instructions and payments are processed while meeting standards established by the Bank and the team’s procedures
  • Guarantee the four-eyes checking principle whenever is necessary and without any form exception
  • Provide accurate and detailed information to clients and service partners pertaining to Corporate Actions and Income events. Guarantees the support of clients and other relevant stakeholders during the process
  • Manage all queries and client service requests in the dedicated tools to allow statistical analysis of activity
  • Guarantee that all procedures are updated on an ongoing basis, taking into account market, service and product changes and/or potential risk factors
  • Develop knowledge of existing markets, their changes and financial instruments by making regular use of various information sources (Market Updates, Client Updates, Market Announcements, among others)
  • Contribute to the improvement of service delivery and client satisfaction by sharing improvements to the process whenever applicable
     

Profile and Skills to Success

  • Bachelor’s degree in Economics, Finance and Accounting or High School
  • Up to 2 years of relevant experience in Accounting and Finance
  • Fluent (C1) level of English
  • Ability to collaborate/teamwork
  • Attention to detail/rigor
  • Client focused
  • Adaptability
  • Good organisational skills
  • Analytical Ability

#LI-Hybrid

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

  • Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
  • Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
  • Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the Job

  • The 4ALL program is a strategic initiative of the BNP Paribas Group aiming to transform third party management by leveraging shared, trusted data from business directories across the Group
  • The program covers all third parties for which the Group requires reliable identification data, ranging from large corporates to Subject Matter Experts (SMEs), including clients, suppliers, and security issuers 4ALL will deliver a Group reference database for third party identification data; a data control tower enabling end to end monitoring and governance; and new data services supporting Business Lines, Compliance and Operations across the Group
  • Finstar will enable access to standardised, validated and high-quality financial data sourced from external providers and non-structured documents, thereby improving data reliability, enhancing regulatory reporting, and reducing duplication across Business Line 
  • In this context, the 4ALL Service Team Leader is responsible for the operational delivery and performance of FINSTAR services, ensuring alignment with business priorities and Group standards
  • The 4ALL Service Team Leader will be part of Business Partner Group (BPG). Within Technology and Operation Performance (TOP) function, BPG enables Group entities to pool expertise and resources to efficiently deliver support activities, leveraging both internal and external service providers
  • The Team Leader will report hierarchically to the Portugal organisation and will have a functional reporting line to BPG team based in France  
  • In this role, there is an opportunity to work in close collaboration with Information Technology (IT), Operations, Business Lines and Group Transversal Functions 
  • The 4ALL Service Team Leader is responsible for the operational delivery and performance of FINSTAR services

Your Main Activities Are

  • Ensure end-to-end service delivery within the product scope 
  • Monitor service performance (Key Performance Indicators (KPIs), Service Level Agreements (SLAs), operational metrics) 
  • Drive incident resolution and operational issue management 
  • Ensure consistency and quality of service delivery 
  • Act as the primary point of contact for service stakeholders 
  • Capture and anticipate internal client needs 
  • Contribute to governance bodies (performance reviews, product committees) 
  • Maintain strong alignment between RUN constraints and business priorities 
  • Manage relationships with IT Product Owners and Application Managers 
  • Ensure adherence to service governance and operational standards 
  • Contribute to operational decision-making, escalation, and arbitration processes 
  • Be accountable for service evolution: Demand collection and Prioritisation through user committees 
  • Contribute to roadmap definition at operational level 
  • Ensure alignment between business requests and delivery capacity 
  • Drive continuous improvement initiatives at service level 
  • Leverage performance data to improve efficiency and quality 
  • Contribute to service industrialisation and scalability 
  • Oversee operational data control
  • Act as Data Owner when applicable 
  • Ensure data quality, consistency, and governance compliance 
  • Steer service-level resources (team size, expertise, allocation) 
  • Contribute to cost optimisation and efficiency
  • Manage and lead the operational team 
  • Conduct performance reviews and support team development 
  • Foster team engagement and collective performance 
  • Ensure compliance with regulatory, risk, and internal control requirements 

Profile and Skills to Success

  • Bachelor’s degree completed
  • At least 7 years of relevant professional experience in Data, Finance, Risk and/or IT
  • Experience in an international, complex and multistakeholder environment
  • Experience in service management, product teams, or transformation programs 
  • Proven proficiency in financial analysis and in-depth accounting/group accounting based on French accounting standards and International Financial Reporting Standards (IFRS) for consolidated financial statements 
  • Strong understanding of data management, data governance, and RUN IT environments
  • Ability to understand and bridge IT architecture, data flows, and business usage 
  • Fluent in English, both spoken and written
  • Leadership and team management 
  • Strong communication and stakeholder management 
  • Ability to manage complexity and priorities 
  • Problem-solving and decision-making 
  • Agility, adaptability, and continuous improvement mindset 

#LI-Hybrid 

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

  • Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
  • Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
  • Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • Resources and Portfolio Management (RPM), part of Securitized Products Group, focuses on risk transfer solutions for capital and risk management within BNPP. It identifies internal clients’ needs, structuring optimal solutions and finding market capacity, in collaboration with Origination & Structuring and Syndicates to deliver effective execution. RPM leverages expertise in capital management, structuration, and credit insurances to support active portfolio management. This includes resource monitoring, portfolio analysis, optimization for revenue, risk, and capital efficiency, and managing insurance distribution
  • The Data Analyst for Securitization and Insurance is part of Data Solution and Modelling (DSM) team which oversees developing and structuring the data offering as well as providing data insight and analytics to related stakeholders within RPM. Involved in every step of RPM’s product lifecycle, DSM plays a central role in accelerating and securing the activity

Your Main Activities Are

  • Data feed and setup: keep the architecture up and running at all time, monitor data feeding performance, verify that all related processes are functioning as per their specification and any gaps from DSM’s target operating model must be identified, documented, remediated and raised to the manager’s attention
  • Automation & maintenance of RPM BAU tools: review and document all exiting code, migrate SQL and Qlik algorithm to the Python ecosystem, develop new Python code according to the need and/or adapt existing code to new data structures. Overall maintain all existing code and correct bugs and actively maintain code versioning
  • Daily operational tasks and capital run: maintain the code and its related documentation, monitor the system’s availability, prepare capital run with Trade proactively; Make ad/hoc data analysis for Securitization/Insurance and answer to queries from our stakeholders
  • Reporting and documentation: maintain active documentation registry, produce documentation for all review process/code and keep the wiki up to date
  • Coordination role: liaison between DSM and TM local team and management in Paris; Advisory role on TM tasks and coordination of local DSM and TM team regarding daily tasks and Capital Run activities

Profile and Skills to Success

  • Master’s Degree in Data Science, Applied Maths or Similar
  • Excellent communications skills in English, both written and oral
  • At least 5 years of experience in  in Data Analysis, Automations
  • Interest in AI and efficiency gain process
  • Strong knowledge of data analytics tools: SQL , Python, Visualization, Git , among others
  • Fluency in computer programming language, in particular Python : Advanced level and good comprehension of multithreading, multiprocessing principles
  • Knowledge of credit risk capital management products: Securitization, CDS, Credit insurance, RWA calculations
  • Good understanding of the financing of Corporate Banking business lines and Global Markets environment
  • Ability to communicate with ease as well as producing clear and synthetics reports
  • Organized, teamwork, strong analytical mindset  

#LI-Hybrid

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

  • Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
  • Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
  • Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Account Receivable Officer is responsible for one or several parts of the client invoice process: from analysing and implementing the fee schedule in the invoicing tool, to producing and controlling the invoices in a dully and timely manner. The role can be in contact with the clients, Service Partners as Client Development teams, Risk Management teams, or with the Invoice Process Management team
     

Your Main Activities Are

  • Set up the Fee schedule in the invoicing tool: Analyse Client Fee Schedule to ensure that all items are billable and if not, liaise with Client Line teams and check how to implement a new information flow; Implement the fees schedule in the invoicing tool (new client, new services, pricing renegotiation)
  • Produce the invoices in a dully and timely manner: Issue accurate invoices and associated reports in line with the Bank procedures and the Client Service Level Agreement; Ensure deadlines are accomplished, follow-up of queries, setup creation and validation, invoice and reports sending. Keep the Team Leader informed of all delays or issues in the production; Ensure all the controls are documented and signed, including all 4 eyes checks for monthly tasks, setups and changes and inputs in Cross-Platform Application Compatibility Toolkit (xPACT); Provide the necessary support to Clients and Service Partners. Have an active role in delivering the Client Satisfaction and reducing the number of Client claims
  • Contribute to the Risk awareness and monitoring process: Ensure all the documents/answers to the Control teams are provided in the respective deadlines; Guarantee incidents are logged within the deadline defined, after detection. Follow-up of the incidents on time; Help preparing internal and external audit files
  • Contribute to the efficiency of the team: Manage generic email box and phones; Share knowledge with the other team members and help the team whenever necessary; Support the projects impacting the team by contributing to the impact analysis, delivering on time and accurately the documentation/files requested; Propose/create innovative processes with practical application, that will improve the operational performance of our processes
     

Profile and Skills to Success

  • Bachelor’s Degree in Economics, Finance, Accounting or Business Management
  • Up to 4 years of experience in Banking and Financial Operations or Accounting and Finance
  • Fluency in English
  • Proficiency in Microsoft Word Tools, namely Excel and Word
  • Analytical Ability
  • Good organizational skills
  • Attention to detail / rigor
  • Ability to collaborate / teamwork

#LI-Hybrid #careerboost

Why joining BNP Paribas? 

  • Leading banking institution

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

  • International reach 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:

  • Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
  • Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
  • Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
  • Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

  • Diversity and Inclusion commitment 

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

  • Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

  • Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Rejoignez BNP PARIBAS CARDIF SUPPORT,

 Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 6 langues.

 Notre objectif? Offrir un service d’excellence, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.

Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?

Devenez notre nouvel Conseiller en Service Client basé à Porto

Intégrez notre équipe dynamique!

Nous excellons dans notre métier directement depuis Porto et ce, depuis 2017 !

Nos Objectifs : Notre Centre de Relation apporte l’expertise et l’approche empathique qui sont une valeur ajoutée essentielle dans un moment clé de la vie de nos Clients !

Nous fournissons un service après-vente qualitatif, principalement par téléphone mais aussi par e-mail, répondant aux doutes des clients concernant les produits dont notre équipe assure le support, les guidant dans la gestion de leurs produits, tout en travaillant en étroite collaboration avec les équipes de gestion. De cette façon, nous contribuons fortement à un processus fluide et satisfaisant de bout en bout pour atteindre notre objectif final et commun : la satisfaction de tous.

VOTRE FUTURE MISSION 

  • Garantir le traitement des appels entrants,
  • Répondre aux questions, demandes et besoins des Clients avec expertise ainsi qu’une approche professionnelle équilibrée mais aussi humaine et empathique,
  • Contribuer à améliorer la qualité de la relation avec le Client,
  • Contribuer à l’amélioration de la qualité du service rendu au Client,
  • Contribuer à l’amélioration continue de l’efficacité des processus internes.

PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :

  • Un niveau de Français courant/natif,
  • Une connaissance de la structure de l’entretien téléphonique et des techniques de relation client,

QUELS AVANTAGES POUR VOUS ?

En plus d’un salaire attractif, voici tout ce que nous vous offrons :

  • Bénéfices Généreux: Profitez d’allocations pour les repas, le transport dans le cadre de notre package complet d’avantages.
  • Couverture Complète: Soyez rassuré avec notre excellent package d’assurance. Nous vous offrons l’assurance santé, applicable à votre conjoint et enfant(s), ainsi qu’une assurance vie (à titre individuel).
  • Flexibilité Redéfinie: Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
  • Croissance Professionnelle Infinie: Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
  • Environnement de Travail Dynamique: Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
  • Culture de Bien-être: Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle.

LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !

BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.

AVEZ-VOUS CE QU’IL FAUT ?

Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !

Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.