About the job

  • The International Settlement Account Manager works within the Securities Transaction Management Department and is responsible for the processing and follow up of the main processes which include pre & post settlement activities, clearing, relevant legal documentation, transaction and event-related accounting for securities deemed in scope. In the scope of these activities, the Officer interacts with several internal departments, external counter parties and entities

Your Main Activities Are

  • Rigorous management of the client transactions by monitoring pending/failed instructions, detecting errors/discrepancies and providing accurate information to clients either via email or phone in accordance to agreements in place
  • Develop a deep knowledge of the clients specificities, market requirements, internal processes and tools
  • Ensure client specificities databases and internal procedures are known and updated
  • Ensure that the checklist’s tasks are duly executed, in line with internal procedures and market rules and/or guidelines therefore mitigating settlement costs and operational risk
  • Communicate effectively with Clients and provide support on the daily activities, ensuring a close follow-up on any pending investigation
  • Contribute to the overall successful running of the Settlement Department whilst respecting BNP Paribas rules and guidelines in terms of Compliance, Risk and Conduct
  • Report and/or escalate any sensitive or risky situation to the management

Profile and Skills to Success

  • Bachelor Degree in Economics / Finance / Accounting or related  
  • Up to 2 years of relevant experience            
  • Advanced level of English, both written and oral
  • Knowledge in MS Office Pack
  • Attention to detail / rigor
  • Ability to collaborate / teamwork
  • Ability to deliver / results driven
  • Analytical ability
  • Communication skills, both written and oral
  • Client focused

 #LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • Within RISK, the Global Practice RISK IRC is in charge of the independent review of the credit, market, counterparty, insurance and operational risks as well as the RISK ORC function of RISK. Risk Independent Review (RISK IR) is the team responsible for the independent review of the risk measurement systems for the risks covered by RISK IRC. These reviews can take different forms (ex-ante / ex-post, driven by a regulatory objective or not, methodology / implementation) and are more or less exhaustive according to the subjects treated
  • Within RISK IRC, the team Framework, Processes & Systems (FPS) is in charge of, among other things, the review of all the BNP Paribas Group’s processes and information systems (central and local) contributing to the measurement of credit, market or counterparty risks. The topics covered are as follows
    1. Information systems and data quality
      • data supporting the modelling and run of credit risk models (e.g. PD, LGD and EAD), market (VaR, IRC) and counterparty (EEPE)
      • Systems and processes dedicated to the production of the risk indicators and the computation of the Risk weighted assets
      • Internal and regulatory reporting: collection of risk data and production of reports, local and central processing during the reporting process
    2. Reconciliation of accounting and risk data locally and centrally
    3. Good application of the regulatory definitions and internal standards
    4. Use of the internal rating systems
    5. Governance and risk management

Your Main Activities Are

  • Guarantee applicability of regulatory standards, internal procedures, internal systems and compliance
  • Performing review and analysis works, assessing risks for all types of risk measurement systems on the reviewed perimeter
  • Issuing reports and proposing action plans or recommendations to the concerned RISK departments and beyond
  • Performing in-depth independent reviews, in accordance with the following points
    1. Doing independent reviews of the risk measurement systems of the BNP Paribas group (any country)
    2. Producing analyses related to the laws, regulations, procedures and existing practices
    3. Controlling the quality of the monitoring systems of the main risk families
  • Writing reports and proposing action plans
    1. Writing final reports
    2. Presenting the objectives of the review and its conclusions to the management
    3. Proposing remediation plans on the specific areas where weaknesses have been identified
  • Controlling recommendations and justifications supporting their closure
  • Comply with the Permanent Control Framework, defined within the team, and in accordance with the Group Procedures
  • Assists management in planning the specific audit plan for the analysis works to be performed
  • Lead the analysis works and advises and coaches other team members during the course of the reviews
  • Coach and train other team members, sharing the accumulated experience and knowledge as a specialist
  • Reviews other team members’ deliverables, assisting management in preparing high quality reports

Profile and Skills to Success

  • Bachelor Degree in Engineering / Mathematics or related
  • At least 3 years of experience in Banking / Audit / Consultancy or similar
  • Advanced level of English, both written and oral
  • Knowledge in
    1. Banking Prudential Regulation
    2. SAS and/or SQL
    3. Python and/or R
  • Ability to deliver / results driven
  • Ability to synthetise / simplify
  • Analytical ability
  • Creativity and innovation / problem solving
  • Client focused

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Client Database Officer mission is to ensure the quality of the Account Referential department, as it is at the forefront of the operational activity and is responsible for managing and maintaining the client accounts Database platforms for BNP Paribas. Additionally, as the client accounts are the driver of all the activities that the department provides to the Bank’s customers, the team plays an essential role within the bank and this position needs to take into account that it is a multi-cultural team split between Lisbon and Porto offices that work as one

Your Main Activities Are

  • Be responsible for LCN, cash or securities account opening, modification and account closing in local and global markets
  • Support the team with sensitive setups such as foreign exchange (auto-fx, derogation and exclusion) and fees
  • Communicate with clients and service partners increasing the level of service and network
  • Due to the sensitive nature of the activity controls and validations, is essential to guarantee an excellent service and has to be performed with great level of rigor and detail
  • Actively perform at the highest level and participate in maintaining the supporting files that are used on a daily basis

Profile and Skills to Success

  • Bachelor’s degree in Economics, Finance or Accounting 
  • Up to 2 years of relevant experience in Banking and Financial Operations
  • Fluent (C1-C2) level of English
  • Ability to collaborate / teamwork
  • Attention to detail / rigor 
  • Ability to deliver / results driven
  • Organisational skills

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • Developer – Technical Leader mission is to contribute to the functional and application related consistency of the IT solution and ensure the service continuity and continuous development. The Developer must perform activities within the framework of projects and/or application maintenance and development seeking it’s continuous development and assuring it’s compliance with Quality and Security guidelines and best practices. Additionally lead and align the technical direction of the IT solution. Provide a strong technical direction involves establishing a technical vision, resolving technical questions and managing the technical quality of team deliverables

Your Main Activities Are

  • Code and test software components and parts assigned to them for the technical domains under their responsibility in compliance with development and security norms and standards.
  • Help in the design, model and implementation of the product’s solution, as necessary, with the objective of optimize the quality of the code and its future maintainability.
  • Participate in the delivery of the product components in the different environments, in close collaboration with other teams whenever necessary.
  • Keep architecture documentation updated and contribute to define architecture strategy. Suggest optimizations and ways to improve efficiency.
  • Analyze, Design, model and implement an application solution by basing their work on the requirements and including data and security challenges.
  • Analyze incidents and propose preventive action plans for improvement.

Profile and Skills to Success

  • Bachelor Degree in Information Technology / Computer Science or related

  • At least 7 years of experience in Information Technology or similar

  • Advanced level of English, both written and oral

  • Attention to detail / rigor

  • Ability to set up relevant performance indicators

  • Ability to collaborate / teamwork

  • Analytical ability

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialized business lines 
  • Investment & Protection Services that include specialized businesses offering a wide range of savings, investment and protection services
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Sanctions and Embargoes B2 Officer performs an independent review of sanctions alerts that have been escalated by Level A and investigated by Level B1. B2 Officers can make a decision either to release, reject/block or escalate to the third level of the framework based on the investigation and supporting documents prepared by Level B1. The S&E B2 Officer performs an independent review of sanctions alerts that have been escalated by Level A and investigated by Level B1. B2 Officers can make a decision either to release, reject/block or escalate to the third level of the framework based on the investigation and supporting documents prepared by Level B1

Your Main Activities Are

  • Deliver a timely and efficient delivery of analysis by ensuring alerts are correctly prioritised by order of date or risk category and by handling the alerts efficiently, escalating blocking points or uncertainties
  • Communicate to the onshore team all cases where local action is required (escalation, rejection, throw back) and follow-up if there is any question on the decision that has been taken
  • Keep updated on developments on sanctions, embargoes and related KYC / AML / CFT / Sanctions laws and regulations and exchange with onshore teams (Compliance B2, back office and B1, GFS, among others)
  • Contribute to the team’s organisation and coherence by facilitating discussions within the team (e.g. at morning meetings)
  • Contribute to the continuous improvement of processes and tools by identifying and measuring process inefficiencies or tool deficiencies, escalating these so that proposed changes can be assessed and sharing best practice with other Compliance Hub Teams

Profile and Skills to Success

  • High School    
  • Up to 2 years of experience in Audit / Compliance / Banking and Financial Operations or similar
  • Advanced level of English and Polish, both written and oral
  • Attention to detail / rigor
  • Ability to collaborate / teamwork
  • Analytical ability
  • Decision making

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Present in more than 30 countries, BNP Paribas Personal Finance leads the personal and consumer credit business. In some markets we are leaders, and we bet on innovation to open up new opportunities, in others we are a fast growing business. In all markets, we value relationships, knowledge sharing and responsible action

 

In practice, your day-to-day

  • As a Team Leader, you will manage a team of Data Analyst, Scientists and Python developers. You will help the people in your team deliver quality work, strive in their career, and work in a good environment. You will:
    1. Follow a team of ~8 people
    2. Check the quality of their results
    3. Ensure they perform their objectives
    4. Ensure they grow their skills according to their position
    5. Ensure a good relationship between your team and the other departments they work with
    6. Follow Agile methodology and help the team with it
    7. Help assigning your team to the good projects

The Mission is important, but so is the Team and the workplace!

  • Welcome to BNP Paribas Personal Finance, where you will integrate the Analytics Hub, an innovative and creative team based in Lisbon and Porto. In both locations we offer a hybrid work model.
  • You will report hierarchically to the Hub Marketing head. The marketing side of the Hub has 3 mid-sized teams (Data Scientists, Data Analysts and Python developers), working together on complex challenges, you’ll lead one of them.
  • The team is young and everyone is growing together. You’ll be surrounded by more than 30 colleagues working in the same field as you, sharing ideas and experiences.

What do we have to offer you?

  • This is a very important topic that we will address together, taking into account your training and experience.

Are you the one we are looking for?

  • Do you have experience in Data Analysis, AI, Marketing?
  • Do you have management experience?
  • Do you demonstrate strong analytical skills?
  • Do you have knowledge on how to work with Data?
  • Do you possess good skills in communication, collaboration, adaptability and initiative spirit, high focus on delivery, with a detail-oriented mindset?
  • Are you fluent in oral and written English?
  • Do you know Microsoft tools?
  • Are you open for occasional travel in Europe?
  • If you recognize yourself in this description, and have a lot of enthusiasm, energy and motivation, then you are the one we are looking for!
  • We would like to learn more about you!

Our commitments

  • BNP Paribas is an equal opportunity employer that is proud to provide equal employment opportunities to all job seekers. As a socially responsible company, we incorporate the principles of Diversity and Inclusion in our values and practices
  • To achieve all our goals, we intend to attract, develop, and retain different profiles, assuming diversity as an enabler and differentiator of innovation, fundamental in our organization

 

What makes us proud as reference employer?

  • Top Employer Portugal and Top Employer Europe certification, for the seventh consecutive year
  • 92% of our employees identify BNP Paribas as a company with “an inclusive management that supports all kinds of differences (age, origins, sexual orientation …)”
  • 93% of employees identify with and benefit from the “Smart Working” policy, feeling comfortable in a hybrid work environment, and with the digital tools and workspaces available
  • 71% of our customers are promoters of our brand 

Alerts Analyst – Fluente in Italiano – All Genders – Lisbona – Contratto Permanente – Posizione in modalità ibrida

Chi Siamo?

BNP PARIBAS CARDIF, L’assicurazione per un mondo che cambia

Siamo leader mondiale nel mercato dei creditori assicurativi, con un forte posizionamento nell’ambito del risparmio e della protezione in oltre 30 Paesi in tutto il mondo.

European Service Center – Cardif Services è una piattaforma europea di servizi con una varietà di processi che mirano a portare l’eccellenza ai nostri clienti interni; essendo parte di BNP Paribas Cardif, è un’organizzazione dedicata a fornire ad altre entità BNP Paribas Cardif una varietà di processi e servizi connessi all’attività assicurativa. Il nostro scopo è quello di portare l’eccellenza ai nostri clienti interni, garantendo livelli massimi di efficienza e affidabilità. Con oltre 480 dipendenti e 6 lingue lavorative, siamo un team multiculturale e diversificato, che opera a Porto e Lisbona, in Portogallo.

Stiamo attualmente cercando un Alerts Analyst – Fluente in Italiano – All Genders – Lisbona


ENTRA A FAR PARTE DEL NOSTRO DINAMICO DIPARTIMENTO – REGULATORY OPERATIONS ITALY

L’Italian Alerts Analyst si occupa di analizzare gli alerts ed i profili di rischio dei clienti per conto di Cardif Italy, per quanto riguarda i contratti assicurativi nell’ambito del Team. 

Dovrai assicurare che tutte le attività e richieste vengano gestite nel rispetto del quadro normativo di riferimento, delle tempistiche e delle procedure fornite. Sarai inserito all’interno del team e operarai in stretta collaborazione con la casa madre e le sue affiliate, coltivando relazioni solide fondate sulla reciproca fiducia.

LA TUA FUTURA MISSIONE ALL’INTERNO DEL TEAM COME ALERTS ANALYST:

·       Garantire un’accurata analisi degli alerts e relativi hits, adottando e rispettando le procedure aziendali e tutte le fasi di analisi richieste.

·       Effettuare l’analisi degli alerts (Sanctions/PEP), generati dalla piattaforma SUN, rispettando le priorità, processi e linee guida forniti dal team leader.

·       Eseguire tutte le verifiche e le ricerche necessarie con lo scopo di classificare ogni hit e alert sotto la sua responsabilità. Tutte le decisioni relative agli alerts saranno documentate rispettando un formato predefinito.

·       Assicurare sempre il più alto livello di servizio e qualità in ogni fase della lavorazione Analizzare le richieste di assistenza agli interventi delle officine (via telefono o via extranet) che includono:

COME NOSTRO ALERTS ANALYST FLUENTE IN ITALIANO, RICHIEDIAMO:

·       Ottima conoscenza della lingua italiana (obbligatoria);

·       Diploma e/o laurea;

·       Precedenti e simili esperienze lavorative saranno considerate un plus.

Completano il profilo:

·       Buona conoscenza delle applicazioni informatiche di base;

·       Ottime capacità analitiche e attenzione ai dettagli;

·       Ottime doti relazionali e comunicative (scritte e orali);

·       Approccio dinamico, flessibile e proattivo;

·       Impegno e dedizione al lavoro;

·       Spiccata flessibilità ed attitudine al lavoro di squadra;

·       Precisione e sensibilità al numero completano il profilo;

·       Conoscenza base del funzionamento dei contratti assicurativi.

COSA OFFRIAMO:

A parte il nostro stipendio attrattivo, potrai usufruire del nostro pacchetto di benefici che include:

  • Indennità pasto
  • Indennità di trasporto
  • Indennità relativa ai figli
  • Assicurazione Sanitaria Privata estensibile al coniuge e figli, Assicurazione Vita e Assicurazione di Viaggio
  • Regime di lavoro ibrido – un bilanciato equilibrio fra I giorni di lavoro in ufficio, per rinforzare la dedizione, creatività, relazioni interpersonali, e giorni di telelavoro fornendo più flessibilità ai nostri collaboratori
  • Sviluppo continuo e opportunità di crescita professionale a livello locale e globale
  • E molto di più…

L’ambiente di lavoro è importante!

  • Approfitta dei nostri servizi moderni, tra cui sala zen e creative, fra altri, molti sconti nella nostra piattaforma di gruppo, corsi di lingua gratuiti, medico in loco e da remoto, e diversi eventi aziendali;
  • Lavorare in un ambiente multiculturale, con varie nazionalità;
  • Far parte di un’azienda che ci tiene alle persone, con una crescita forte e continua, che investe nei propri dipendenti attraverso diverse opportunità di formazione e carriera.

I nostri impegni nei tuoi confronti:

• Impegno a favore della diversità e l’inclusione

BNP Paribas Cardif garantisce opportunità di lavoro pari a tutti coloro che cercano lavoro. Ci impegniamo attivamente per garantire che nessun individuo sia discriminato sulla base dell’età, disabilità, identità di genere, matrimonio o stato di unione civile, gravidanza, maternità/paternità, etnia, religione, convinzioni personali, sesso o orientamento sessuale. L’equità e la diversità sono al centro della nostra politica di reclutamento perché crediamo che promuovano la creatività e l’efficienza, che a loro volta aumentano la performance e la produttività. Concentriamo i nostri sforzi per riflettere gli ideali della società in cui viviamo, mantenendo l’integrità della nostra immagine agli occhi dei clienti.

• Impegno per l’equilibrio tra lavoro e vita privata

In BNP Paribas Cardif abbiamo a cuore il benessere dei nostri dipendenti e promuoviamo una cultura con un buon rapporto tra lavoro e vita personale. Crediamo al benessere dei nostri dipendenti al di fuori del lavoro, essendo fondamentale disconnettersi per ricaricare batterie sia a livello fisico sia a livello mentale. Solo attraverso questo giusto equilibrio possiamo dare il meglio di noi al lavoro.

• Condizioni di Remote Working

Al BNP Paribas Cardif, adottiamo una politica di Smart Working basata su fiducia, autonomia e collaborazione. In questo contesto, i dipendenti idonei possono beneficiare della modalità di telelavoro, flessibile e adattata al nostro ambiente di lavoro ibrido.

Se il tuo profilo e le tue motivazioni corrispondono a quanto richiesto e ti senti motivato a far parte della nostra azienda, non esitare ad inviarci la tua candidatura.

Saremo lieti di prenderti in considerazione per questa posizione.

Attenzione: solo le domande che ci perverranno complete di CV, lettera di presentazione e certificato di studi saranno prese in considerazione per il processo di candidatura.

  AGENT DE BACK OFFICE – M/F/X – Porto – CDD 12 Mois– Hybride

QUI SOMMES-NOUS ?

BNP PARIBAS CARDIF, l’Assureur d’un Monde qui Change.  

Nous sommes le leader mondial sur le marché de l’assurance-crédit avec des positions solides dans l’épargne et l’assurance protection dans plus de 30 pays à travers le monde. 

Centre de Service Européen – Cardif Services, Plateforme européenne de services avec une diversité de processus visant à apporter l’excellence à nos clients internes, faisant partie de BNP Paribas Cardif, est une organisation dédiée à fournir aux autres entités de BNP Paribas Cardif une diversité de processus et de services liés à l’activité d’assurance. Nous visons à apporter l’excellence à nos clients internes, en assurant les plus hauts niveaux d’efficacité et de fiabilité. Avec plus de 480 employés et 6 langues de travail, nous sommes une équipe multiculturelle et diversifiée, opérant à Porto et Lisbonne, Portugal. 

Nous recherchons actuellement un/e Agent Back Office (H/F/X) position basée à Porto

FAIRE PARTIE DE NOTRE ÉQUIPE DYNAMIQUE DE SCANOPS 

Nous sommes une équipe jeune qui travaille au quotidien pour traiter l’ensemble des demandes des Clients de BNP Paribas Cardif, qu´elles relèvent des produits d´Assurance Vie ou des produits de Prévoyance, apportant une vision complète des activités du Groupe. 

Notre mission consiste à réceptionner, mettre en forme l’ensemble des courriers, identifier leur nature, analyser leur objectif, et les rattacher aux bons dossiers afin de permettre un traitement fluide par les équipes de gestion, contribuant ainsi à une prestation et qualité de service de haut niveau sur la gestion de bout en bout des demandes Clients. 

La qualité de notre travail dépend toute la chaîne d´alimentation des outils de gestion de l´ensemble des Métiers BNP Paribas Cardif. 

Si vous souhaitez contribuer à cet enjeu majeur, venez faire partie de notre TEAM !

VOTRE FURUTE MISSION AU SEIN DE L’ÉQUIPE SCANOPS

  • Réceptionner et mettre en forme les demandes reçues
  • Identifier et analyser les différents documents
  • Associez les documents reçus au bon client et à la bonne Ligne Métier dans nos outils de gestion
  • Faire partie d’un environnement de travail agréable et collaboratif au sein d’une entreprise à notoriété établie.

EN TANT QUE NOTRE NOUVEL AGENT BACK OFFICE, VOUS DEVREZ : 

• Avoir un esprit dynamique, flexible, autonome et rigoureux

• Être un bon communiquant

• Avoir un esprit d’équipe et de travail collectif ayant pour objectif apporter un excellent service client

CE QUE NOUS OFFRONS

Outre notre salaire attractif, vous bénéficierez :

  • Panier repas
  • Indemnité de transport
  • Allocation pour enfant
  • Assurance maladie privée incluant conjoint et descendants, assurance vie, assurance voyage
  • Mode de travail hybride – un équilibre entre les journées de bureau pour renforcer l’engagement, la créativité et les liens humains, et les journées de travail à domicile pour la flexibilité des employés
  • Opportunités de développement continu et d’évolution de carrière au niveau local et mondial
  • Et bien plus encore…

Le milieu de travail est important !

  • Profitez de nos équipements modernes, y compris des chambres zen et créatives, de nombreuses réductions sur notre plateforme de groupe, des cours de langue gratuits, des médecins sur place et à distance et des événements d’entreprise diversifiés,
  • Travailler dans un environnement multiculturel avec de multiples nationalités,
  • Faire partie d’une entreprise axée sur le personnel et dont la croissance est forte et continue en investissant dans ses employés au moyen de possibilités de formation et de carrière.

Nos engagements envers vous

• Engagement envers la diversité et l’inclusion

BNP Paribas Cardif est un employeur de l’égalité des chances et fier d’offrir l’égalité des chances à tous les demandeurs d’emploi. Nous nous engageons activement à faire en sorte qu’aucune personne ne soit victime de discrimination fondée sur l’âge, le handicap, la réaffectation de genre, le mariage ou l’état civil, la grossesse et la maternité/paternité, la race, la religion ou les croyances, le sexe ou l’orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement parce que nous croyons qu’elles favorisent la créativité et l’efficacité, ce qui accroît le rendement et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en respectant l’image de nos clients.

• Engagement envers l’équilibre travail-vie personnelle

Chez BNP Paribas Cardif, nous nous soucions du bien-être de nos collaborateurs et promouvons une culture d’intégration entre travail et repos. Nous croyons que nos employés ont une vie personnelle riche en dehors du travail, étant fondamental d’être déconnecté du travail pour se ressourcer physiquement et mentalement. Ce n’est qu’à travers cet équilibre que nous pouvons tous être à notre meilleur tout en travaillant.

• Conditions de travail à distance

Chez BNP Paribas Cardif, nous adoptons un cadre de travail intelligent basé sur la confiance, l’autonomie et la collaboration. Dans ce cadre, les collaborateurs éligibles peuvent bénéficier de modalités de travail à distance flexibles adaptées à notre environnement de travail hybride.

Si votre profil et vos motivations correspondent à nos besoins et que vous vous sentez motivé pour rejoindre notre société, n’hésitez pas à nous envoyer votre candidature. 

Nous serons ravis de vous considérer pour ce poste.

Veuillez noter que seules les demandes présentées avec un CV, une lettre de présentation et un certificat d’études seront prises en considération et feront l’objet d’une analyse par l’équipe recrutement. 

About the job

  • The Assistant Relationship Officer (RO) Trainee’s mission is to support the Bank´s relationship management of certain subsidiaries of the group’s international corporate clients as Assistant RO in an innovative, digital and industrial way

Your Main Activities Are

  • Service corporate clients digitally via phone, email, chat and video
  • Ensure that the business is performed in alignment with the group’s «One Bank» strategy
  • Act in a product neutral manner in the best interest of the clients and of the BNP Paribas group globally
  • Ensure that compliance rules, such as Know Your Customer (KYC) , fight against money laundering (AML) and Terrorism Financing, and all BNPP’s regulations for client intake and client servicing are observed, as well as any local country regulations
  • Participate in the credit process and follow-up on credit decisions
  • Ensure data accuracy

Profile and Skills to Success

  • Bachelor Degree in International Relations, Economics, Finance or any related fields
  • Fluency in English, both oral and written
  • Knowledge in
    1. MS Office Pack, particularly Excel
    2. Digital Working, particularly Video Conferencing, Chat and CRM tools
  • Client focused mindset with the ability to communicate, interact and engage in an impactful manner
  • Great organizational skills with a committed, rigorous and proactive approach

About the Team

  • Within the Global Banking scope, the European Corporate Hub (ECH) located in Lisbon and Porto, acts as a key provider for a harmonized and best-in-class Client Relationship service, representing a key asset for the BNP Paribas Group’s strategy

#LI-Hybrid

Why joining BNP Paribas? 

  • Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

  • Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

  • International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
  • Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

  • Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

  • Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Operational and Permanent Control (OPC) Analyst operates the Control framework relating to all operational risks, including Fraud, Third Party, Conduct, Compliance, Regulatory, Information & Communication Technology risks, and others risks types. OPC is responsible for the deployment of internal policies and procedures issued by specialize independent control functions part of Risk teams (2nd Line of Defense), and for the compliance with external regulatory and supervisory requirements

Your Main Activities Are

  • Identify and assess risks and controls (Risk and Control Self-Assessment) by ensuring that key operational units and processes, material risks and risk mitigates are identified
  • Perform/drive the risk identification and assessment in liaison with independent control Functions when needed, ensuring validation by the relevant management level and consistency with the defined risk tolerance. Contribute to the definition and follow-up of remediation plan if needed
  • Manage Procedures by ensuring that Group procedures requirements are implemented locally, complemented with local specificities (regulations, tools, organizations, among others). Ensure that the procedures designed by the businesses and functions are identified, updated, properly stored and communicated to the relevant stakeholders within the Operating Entity. Identify and propose calibration of procedures according to the outcome of the risk assessment and other risk events (HI, control results, external events, Audit missions)
  • Implement Controls and action plans: by defining and regularly updating the control plans according to the outcome of the risk assessment, regulations, other risk events (Historical Incidents, control results, external events, Audits). Perform and/or coordinate controls according to this control plan. Ensure that control results are reviewed and analysed by the Management and when relevant by operational teams / relevant stakeholders and that remediation action plans are defined if and when needed. Input in Group tools the control results and major action plans. Follow-up the implementation of remediation actions
  • Document findings, recommendations and permanent control actions: Upon notification/receipt of reports, organise the follow-up of the findings and recommendations, either issued internally (e.g. IG supervision) or externally (external auditors, supervisors) and ensure that they are closed within due date
  • Manage historical incidents by alerting the management and the independent control functions if needed on key incidents. Collect incidents (including impacts measurement), report and update in the incidents database, including suspected and attempted fraud cases. Analyse incidents in a timely manner and define, jointly with the relevant stakeholders, the correctives measures be implemented to mitigate risks. Follow-up and /or initiate the implementation of remediation actions and the unfolding of long term incidents. Perform controls on the incident collection process, in particular the cross-check with other databases (accounting or other when existing) and the half-yearly attestation by the local management
  • Provide Management support and governance by active contribution (or organization) to any committee on Operational risks and Permanent Control committees. Alert and escalate to the relevant level of management any operational risk incident and/or any recurring weakness. Perform periodic and ad-hoc reporting to the appropriate level of management as well as to independent control functions. Ensure an appropriate training on Operational risks and Permanent Control framework is provided to employees, notably newcomers. Show ability to take ownership of specific OPC activity streams/topics, and be able to deliver the full and exhaustive actions taken on the assigned process(es) to the management

Profile and Skills to Success

  • Bachelor degree in Business Management, Economics, Finance and Accounting
  • Up to 2 years of Experience in Risk and Controls, Compliance and Project Management and Consulting
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Fluent in English
  • Communication skills – oral & written
  • Proficiency in Risk Management – Risk knowledge & awareness
  • Ability to collaborate/Teamwork
  • Organisational skills
  • Ability to deliver/Results driven
  • Ability to develop and adapt a process

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.