About the job

    • The Technician Application Support’s mission is to provide technical and functional support to users of the banks several applications. Usually this position consists in support to user’s requests; incident, problem and change management; coordination with other levels of support (ADM, Production, others). In addition, it will be required to provide feedback to user and communicate on issue resolution

Your Main Activities Are

    • Provide support to users of the systems in a timely and efficient manner
    • Build and maintain a knowledge base regarding support issues and their resolution
    • Build a working knowledge of the systems and business area in order to provide a high level of support
    • Processes requests for specific actions (processing, extraction, specific work, etc.)
    • Creates control points as part of procedures and operating methods to ensure that work goes smoothly and drafts ad hoc reporting
    • Prepare environments for releases and ensuring that the implementation and pre-production tests are carried out

Profile and Skills to Success

    • Bachelor Degree in Information Technology / Computer Science or related
    • At least 3 years of experience in Information Technology or similar
    • Advanced level of English, both written and oral
    • Ability to collaborate / teamwork
    • Client focused
    • Resilience

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • CMLS (Cash Management and Liquidity Solutions) is establishing a new Product Manager Specialist role in Lisbon to reinforce BNP Paribas Securities Services’ Cash Management and Liquidity offering
  • As part of this initiative, Cash Product Managers are being recruited to build a best-in-class product franchise, focused on innovation, operational excellence, and risk-controlled delivery
  • Scope of Products Includes:
    – My Treasury, Client Cash Forecast, Intraday Liquidity
    – Payments, Cash Pooling (Physical & Notional), Reinvestment Solutions
    – Currency Offer, CLS, Cash Reporting, 3rd Party Term Deposits
    – Client Interfaces (API, NeoLink, etc.)

Your Main Activities Are

  • Product Strategy & Development: Define product vision, align with client strategies, build business cases, and ensure compliance and quality
  • Innovation: Lead digital initiatives, leverage group-wide innovations and emerging technologies (e.g., AI, blockchain)
  • Integration & Communication: Embed products into the 2S offering, support marketing and sales enablement, and coordinate onboarding and billing with Ops
  • Post-Sales & Performance Monitoring: Oversee implementation, issue client updates, track product income, and ensure service quality
  • Transformation Projects: Contribute to and lead transformation initiatives within the product scope

Profile and Skills to Success

  • Bachelor’s degree in Economics, Finance or Accounting
  • From 3 to 4 years of relevant experience in Banking and Financial Operations
  • Fluent (C1-C2) level of English
  • Good communication skills (both oral and written)
  • Organisational skills
  • Ability to manage a project
  • Knowledge of Operations and Processes – Middle Office Operations
  • Analytical ability (namely in Excel)

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The HR Business Partner (HRBP) is a solution provider towards his client and a strategic partner on HR-related topics within their scope. The HRBP provides a fully integrated, comprehensive HR role with focus on developing and maintaining relationship with designated domain, providing HR advice and services in line with domain strategic objective. The HRBP is part of a diversified HR Community and will leverage knowledge of specialist HR teams for specialist advice on Learning & Development, Compensation & Benefits, Employee Relations, etc.

Your Main Activities Are

  • Act as a strategic entry point on HR-related topics for the Head(s) of activities
  • Maintain contact with internal clients (managers and team members)
  • Share constant update with managers on the HR tools and processes, the organisation, the HR strategy and HR need
  • Maintain a general knowledge on BNP Paribas and CIB HR strategy, resources and challenges
  • Ensure the good process of all administrative HR actions (in liaison with the concerned administrative platform)
  • Advise on the recruitment of new joiners (external recruitments and/or internal mobilities) and liaise with the recruitment platform for execution of the recruitments and onboarding of new joiners
  • Set up regular career development interviews (with feedback memo in writing for every interview)
  • Coordinate internal mobility, expatriation, maternity leave, retirement and exit processes
  • Ensure 100% completion rate of year end appraisal
  • Manage the Annual Compensation Review Process and off cycle compensation review : provide advice and guidance to managers with regard to compensation of their staff, ensuring equity, fairness, and non-discrimination
  • Build partnership with the management to share short and long term HR strategy
  • Provide HR support, in accordance with HR strategy Promote specific HR initiatives suitable to the business/function : LFT, 180° Feedback process, Mobility Days, diversity actions, About Me, Managers Essential

Profile and Skills to Success

  • Bachelor Degree Human Resources
  • At least 5 years of professional experience
  • Fluent in English
  • Organisational skills
  • Good communication skills – oral & written
  • Personal Impact/Ability to influence

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Developer to Credit IT mission is to contribute to the functional and application related consistency of the IT solution and ensure the service continuity and continuous development. The Developer must perform activities within the framework of projects and/or application maintenance and development seeking it’s continuous development and assuring it’s compliance with Quality and Security guidelines and best practices

Your Main Activities Are

  • Code and test software components and parts assigned to them for the technical domains under their responsibility in compliance with development and security norms and standards
  • Help in the design, model and implementation of the product’s solution, as necessary, with the objective of optimize the quality of the code and its future maintainability
  • Participate in the delivery of the product components in the different environments, in close collaboration with other teams whenever necessary

Profile and Skills to Success

  • Bachelor’s Degree in Information Technology / Computer Science or related
  • Up to 2 years of experience in Information Technology or similar
  • Advanced level of English, both written and oral
  • Attention to detail / rigor
  • Ability to collaborate / teamwork
  • Analytical ability

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Credit Risk – Regulatory Reporting Senior Officer with his team contributes to the Credit Risk RWA computation and analysis, contributing to the calculation of the Group Basel solvency ratio and Pillar 3 disclosures (includes Group Accounting to Risk Reconciliation)
  • Regulatory Reporting at Group and sub-consolidated level (COREP Own Funds/Large Exposures/Leverage Ratio, International Commitments, Country Risk, Pillar 2 – Short Term Exercise, G-SIB, Basel Monitoring – Quantitative Impact Study, etc.), Data quality and process optimization and supporting the Manager

Your Main Activities Are

  • Production, collection and control of risk data (credit, counterparty, counterparty, market, equity, other assets) in the different tools (ARC, BMRC, Access Data Base)
  • Calculations and analysis of EAD and RWA (Risk-Weighted Assets) and collective provisions (IFRS9)
  • Reconciliation of Accounting and Risk exposures
  • Production of several reports at Group and sub-consolidated level, such as COREP Own Funds/Large Exposures/Leverage Ratio, International Commitments, Country Risk, Pillar 2 – Short Term Exercise, G-SIB, Basel Monitoring – Quantitative Impact Study
  • Prepare the support documentation for each report validation meeting, as well as data quality reporting. 
  • Present the validation meeting to the management and the different stakeholders
  • Coordinate and interact with the different process stakeholders
  • Production and coordination of Credit & Regulatory Reporting Quarterly Synthesis
  • Participate in the different projects linked to regulatory evolutions, reporting evolutions, process improvements, regulators requests, IT developments, sourcing evolutions
  • Strive for quality and efficiency improvement through actively revising and improving processes, procedures and data quality, including actively participating in the testing phases
  • On boarding and operational training of the new team members
  • Provide support in the preparation and delivery of the regulatory reports
  • Take part of new projects, especially related to new regulatory frameworks, like Basel IV, in order to achieve group objective

Profile and Skills to Success

  • Bachelor’s Degree in Economics, Finance or Accounting
  • Up to 4 years of professional experience in Risk and Controls
  • Proficient knowledge of MS Office Pack Microsoft Excel and Access
  • Proficient knowledge of MySQL
  • Knowledge of Law and Regulations
  • Fluent in English, verbal and written
  • Good communication skills
  • Team player and able to collaborate
  • Critical thinking
  • Proactivity
  • Analytical ability

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job  

The Operational Permanent Control (OPC) Analyst operates the Control framework relating to all operational risks, including Fraud, Third Party, Conduct, Compliance, Regulatory, Information & Communication Technology risks, and others risks types. OPC is responsible for the deployment of internal policies and procedures issued by specialize independent control functions part of Risk teams, and for the compliance with external regulatory and supervisory requirements.  

Your Main Activities Are  

  • Identify and assess risks and controls by ensuring that key operational units and processes, material risks and risk mitigants are identified  
  • Perform the risk identification and assessment in liaison with independent control Functions when needed  
  • Manage Procedures by ensuring that Group procedures requirements are implemented locally, complemented with local specificities. 
  • Ensure that the procedures designed by the businesses and functions are identified, updated, properly stored and communicated to the relevant stakeholders within the Operating Entity  
  • Implement Controls and action plans: by defining and regularly updating the control plans according to the outcome of the risk assessment, regulations, other risk events  
  • Being responsible for document findings, recommendations and permanent control actions: Upon notification/receipt of reports, organize the follow-up of the findings and recommendations  
  • Manage historical incidents by alerting the management and the independent control functions if needed on key incidents. Collect incidents, report and update in the incidents database, including suspected and attempted fraud cases  
  • Provide Management support and governance by active contribution to any committee on Operational risks and Permanent Control committees. 
  • Alert and escalate to the relevant level of management any operational risk incident and/or any recurring weakness 

 

Profile and Skills to Success  

  • Bachelor’s Degree in Legal, Business or any similar areas  
  • Advanced level of english fluency, both oral and written  
  • At least 3 years of experience in operational risk or compliance activities 
  • Experience using Microsoft Office Tools, particularly Excel, Word and Powerpoint  
  • Attention to detail and creative thinking 

#LI-Hybrid  

 

Why joining BNP Paribas?  

· Leading banking institution 

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe. 

· Our presence in Portugal 

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates. 

· International reach  

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:  

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialized business lines;  
  • Investment & Protection Services that include specialized businesses offering a wide range of savings, investment and protection services;  
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients. 

· Diversity and Inclusion commitment  

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients. 

· Commitment towards work/life balance 

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working. 

· Remote Working Conditions 

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.  

 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal 

 

* Please note that only applications submitted in English will be considered.  

* In case you are selected for this role, further documentation will be requested to support your hiring process. 

ITT Manager– All genders – Lisbon  – Open Ended Contract – Hybrid

WHO ARE WE ?

BNP PARIBAS CARDIF, the Insurer for a Changing World.  

We are the world leader in the creditor insurance market with strong positions in savings and protection insurance in more than 30 countries all around the world. 

European Service Center – Cardif Services, European Platform of Services with a diversity of processes aiming to bring excellence to our Internal Clients, being part of BNP Paribas Cardif, is an organization dedicated to providing other BNP Paribas Cardif entities with a diversity of processes and services connected to insurance activity. We aim to bring excellence to our internal clients, ensuring highest levels of efficiency and reliability. With over 480 employees and 6 working languages, we are a multicultural and a diverse team, operating in Porto and Lisbon, Portugal. 

We are currently looking for an ITT Manager– All genders – in Lisbon

BE PART OF OUR DYNAMIC ITT – ITT Transversal Centre 

  • The IT Transversal Centre (ITT) provides several IT services to the company in Nanterre, for different activities such as:
  • IT Risk management
  • IT Obsolescence
  • IT Gouvernance
  • Cybersecurity
  • Software Asset Management
  • Security Administration
  • IT Asset Management

based on a well-defined BNP Paribas Risk & Security governances. 

YOUR FUTURE MISSION IN THE ITT TRANSVERSAL CENTRE

  • Responsible for managing team’s work

Main Functions:

The ITT Manager role and responsibilities include the following:

  • Deep knowledge of various team’s processes. 
  • Plan, organize, control and evaluate the processes of his/her team
  • Evaluate any project of the area
  • Thoroughness on projects to ensure they are completed with accuracy
  • Manage the related area through setting goals, organize the work of the team within the means provided
  • Train staff about potential uses of existing tools
  • Distribute workload and organizes the operation of the team
  • Contribute to the operational pursuit of objectives
  • Coordinate all activities under his responsibilities
  • Provide the team with guidance, leadership and local presence
  • Promote the team’s work by reporting on the progress of the teams
  • Implement project management methodology
  • Provide assistance, information and support to the team

AS OUR NEW ITT MANAGER, YOU MUST HAVE:

  • Degree in Informatics or related areas:
  • Understand of project’s methodology;
  • ISO27005 training and certification
  • Knowledge of IT Risk, IT Governance, IT Obsolescence management;
  • Experience in Security namely Cybersecurity;

Essential skills and basic features needed:

  • General knowledge of the organization of the BNP Paribas Group
  • Fluent in business language (C1/C2 or native)
  • Knowledge of Business and Cardif Services’ strategy
  • Knowledge of teams’ mission and vision
  • Knowledge about business unit activity management (pilotage)
  • Knowledge about problem solving 
  • Ability to establish, set and respect budgets
  • Ability to anticipate the business unit activity
  • Ability to design and interpret business unit’ KPI’S
  • Ability to identify and prevent risks related to the activities and alert the N+
  • Ability to lead meetings and deliver a presentation

WHAT DO WE OFFER 

Besides our attractive salary, you will benefit:

  • Meal allowance
  • Transportation allowance
  • Child allowance
  • Private Health Insurance including spouse and descendants, Life Insurance, Travel Insurance
  • Hybrid working mode – a balance between office days to reinforce commitment, creativity and human links, and homeworking days for flexibility of the employees 
  • Continuous development and career growth opportunities on a local and global level
  • And much more…

The work environment is important!

  • Benefit from our modern amenities, including zen and creative rooms amongst others, many discounts from our group platform, free language courses, doctor on-site & remote and diverse company events,
  • Work in a multicultural environment with multiple nationalities,
  • Be part of a people care company with a strong & continuous growth investing in its employees through training and career opportunities.

Our commitments to you

• Diversity and Inclusion commitment

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas Cardif we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas Cardif, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. 

If your profile and motivations match our needs and you feel motivated to join our company, do not hesitate in sending us you application. 

We will be delighted to consider you for this position.

Please note that only applications submitted with CV, Cover letter & Certificate of Studies will be considered and move forward in the application process.

About the job

  • Within the Finance function at BNP Paribas, the Standards & Controls department has among other missions to represent Finance within the Group’s valuation framework and to reinforce the functional animation of the decentralised LOD2s (2nd line of Defense), through direct and intrusive supervision  
  • Within Standards & Controls department, Trading Book P&L Oversight team functional responsibility is the LOD2 on Economical P&L and P&L Explain in the Trading Book while Valuation Risk & Governance Team is dedicated to the supervision of the entire Fair and Prudent Valuation chain

Your Main Activities Are

  • Conduct the 2nd level of control on Global Markets P&L and P&L Explain production by carrying ad-hoc investigations or complementary controls with the objective to suggest and drive improvements of LOD1 process, controls and data
  • Develop the capacity to perform an independent P&L analysis of the Global Markets trading revenues with Finance for Management and Regulators
  • Coordinating the actions of departments involved in valuation (Front Office, Risk-GM, V&RC, MO and other Finance teams), inclusive of the setting of responsibility schemes
  • Responsibility to manage the Governance on Valuation through Monthly and Quarterly committees that aim to validate the level of Fair Value Reserves, IPV, Day One Profit deferral, XVAs, Prudent Valuation
  • Responsible of the methodologies for Day One Profit deferral and Observability (IFRS 13 Levelling)
  • Guaranteeing the comprehensiveness and quality of controls concerning valuation
  • Participating in the methodology discussions linked to Fair Value and Prudent value
  • Resolution facilitation or escalation of valuation disagreements and control deficiencies
  • Reporting findings to Business heads, and to a senior valuation governance forum involving CIB management, Risk and Group Finance

Profile and Skills to Success

  • Master’s Degree in Finance or Financial Markets or Engineering in Applied Mathematics
  • Knowledge of Fixed Income or Equity Derivatives products and related market data
  • Knowledge of Risk concepts
  • Knowledge of basic concepts and models in Mathematical Finance
  • Proficient knowledge of MS Office Pack Microsoft Excel
  • Knowledge in Python
  • Fluent in English, verbal and written
  • Good communication skills
  • Team player
  • Positive attitude to comply with deadlines and objectives
  • Effective organisation and time management, including ability to prioritise workload
  • Quality focused, detail oriented and problem-solving skills

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

ICARE – EWM – Operatore Amministrativo – Settore Auto – Fluente in Italiano – All Genders  – Contratto Permanente  – Oporto  – Modalità Ibrida

Chi Siamo?

BNP PARIBAS CARDIF, L’assicurazione per un mondo che cambia

Siamo leader mondiale nel mercato dei creditori assicurativi, con un forte posizionamento nell’ambito del risparmio e della protezione in oltre 30 Paesi in tutto il mondo.

European Service Center – Cardif Services è una piattaforma europea di servizi con una varietà di processi che mirano a portare l’eccellenza ai nostri clienti interni; essendo parte di BNP Paribas Cardif, è un’organizzazione dedicata a fornire ad altre entità BNP Paribas Cardif una varietà di processi e servizi connessi all’attività assicurativa. Il nostro scopo è quello di portare l’eccellenza ai nostri clienti interni, garantendo livelli massimi di efficienza e affidabilità. Con oltre 480 dipendenti e 6 lingue lavorative, siamo un team multiculturale e diversificato, che opera a Porto e Lisbona, in Portogallo.

Stiamo attualmente cercando un Operatore Amministrativo –  Fluente in Italiano – per il nostro team di EWM (Extended Warranty Management)  –  Settore Auto  – All Genders  – Oporto


ENTRA A FAR PARTE DEL NOSTRO DINAMICO TEAM DI – EWM (EXTENDED WARRANTY MANAGEMENT).

La nostra piattaforma Cardif Services/Icare, con sede a Porto, specializzata in servizi, ricerca e sviluppo di soluzioni per il settore automobilistico (manutenzione, garanzia, assistenza, ecc..), sta cercando nuovi elementi per il suo team. Stiamo attualmente cercando Meccanici e Operatori Amministrativi, fluenti in italiano.

LA TUA FUTURA MISSIONE ALL’INTERNO DEL TEAM EWM COME OPERATORE AMMINISTRATIVO FLUENTE IN ITALIANO:

Integrato in un call center con una dimensione umana, tra le sue funzioni, dovrai:

· Informare/ dare istruzioni via telefono ai clienti beneficiari e ai distributori/ tecnici professionisti in caso di danni: passi da seguire, follow up sui file.

· Analizzare le richieste di assistenza agli interventi delle officine (via telefono o via extranet) che includono:

Ø Verifica della copertura del contratto.

Ø Verifica di rilievo ed intervento.

Ø Verifica dei preventivi – Costi di riparazione stimati

Ø Verifica dell’adempimento delle condizioni contrattuali

· Elaborare gli accordi corrispondenti (secondo le ripartizioni per livello)

· Controllo e codifica delle fatture corrispondenti.

· Realizzazione di controlli di fatturazione e di prassi dei nostri principali soci.

· Valutare e gestire l’e-mail, la posta e le fatture.

· Essere un rinforzo per gli altri dipartimenti e l’attività del servizio

COME NOSTRO NUOVO OPERATORE AMMINISTRATIVO FLUENTE IN ITALIANO – TEAM EWM, RICHIEDIAMO:

· Conoscenze in ambito automobilistico;

· Esperienza minima di due anni in un call center, preferibilmente nel settore automobilistico e assicurativo (preferibile);

· Capacità di analizzare e contestare i preventivi dei lavori di riparazione e manutenzione (costi, tempistiche, etc…);

· Capacità di fornire spiegazioni chiare sulla decisione di reclamo al riparatore e al cliente;

· Lingue: Eccellente livello di Italiano, buon livello di Inglese e/o Portoghese. Altre competenze linguistiche saranno un plus;

· Dominio di strumenti informatici (Microsoft Office);

· Interessato/a, Organizzato/a, Dedicato/a;

· Pronto ad aiutare il cliente focalizzando la sua attenzione con rigore e capacità di comunicazione;

· Si valorizzerà anche la capacità di adattamento e collaborazione.

COSA OFFRIAMO:

A parte il nostro stipendio attrattivo, potrai usufruire del nostro pacchetto di benefici che include:

  • Indennità pasto
  • Indennità di trasporto
  • Indennità relativa ai figli
  • Assicurazione Sanitaria Privata estensibile al coniuge e figli, Assicurazione Vita e Assicurazione di Viaggio
  • Regime di lavoro ibrido – un bilanciato equilibrio fra I giorni di lavoro in ufficio, per rinforzare la dedizione, creatività, relazioni interpersonali, e giorni di telelavoro fornendo più flessibilità ai nostri collaboratori
  • Sviluppo continuo e opportunità di crescita professionale a livello locale e globale
  • E molto di più…

L’ambiente di lavoro è importante!

  • Approfitta dei nostri servizi moderni, tra cui sala zen e creative, fra altri, molti sconti nella nostra piattaforma di gruppo, corsi di lingua gratuiti, medico in loco e da remoto, e diversi eventi aziendali;
  • Lavorare in un ambiente multiculturale, con varie nazionalità;
  • Far parte di un’azienda che ci tiene alle persone, con una crescita forte e continua, che investe nei propri dipendenti attraverso diverse opportunità di formazione e carriera.

I nostri impegni nei tuoi confronti:


• Impegno a favore della diversità e l’inclusione

BNP Paribas Cardif garantisce opportunità di lavoro pari a tutti coloro che cercano lavoro. Ci impegniamo attivamente per garantire che nessun individuo sia discriminato sulla base dell’età, disabilità, identità di genere, matrimonio o stato di unione civile, gravidanza, maternità/paternità, etnia, religione, convinzioni personali, sesso o orientamento sessuale. L’equità e la diversità sono al centro della nostra politica di reclutamento perché crediamo che promuovano la creatività e l’efficienza, che a loro volta aumentano la performance e la produttività. Concentriamo i nostri sforzi per riflettere gli ideali della società in cui viviamo, mantenendo l’integrità della nostra immagine agli occhi dei clienti.

• Impegno per l’equilibrio tra lavoro e vita privata

In BNP Paribas Cardif abbiamo a cuore il benessere dei nostri dipendenti e promuoviamo una cultura con un buon rapporto tra lavoro e vita personale. Crediamo al benessere dei nostri dipendenti al di fuori del lavoro, essendo fondamentale disconnettersi per ricaricare batterie sia a livello fisico sia a livello mentale. Solo attraverso questo giusto equilibrio possiamo dare il meglio di noi al lavoro.

• Condizioni di Remote Working

Al BNP Paribas Cardif, adottiamo una politica di Smart Working basata su fiducia, autonomia e collaborazione. In questo contesto, i dipendenti idonei possono beneficiare della modalità di telelavoro, flessibile e adattata al nostro ambiente di lavoro ibrido.

Se il tuo profilo e le tue motivazioni corrispondono a quanto richiesto e ti senti motivato a far parte della nostra azienda, non esitare ad inviarci la tua candidatura.

Saremo lieti di prenderti in considerazione per questa posizione.

Attenzione: solo le domande che ci perverranno complete di CV, lettera di presentazione e certificato di studi saranno prese in considerazione per il processo di candidatura.

About the job

  • Within PIMH, a Change Expert prepares and accompany the change with the teams. He/She has an expert knowledge about TRANSACT and will bring that expertise as per their domain to the project functional teams and BAU teams. He/She works with the Change Program Manager, Head of PIMH and other team’s across International Market HUB (IMH) to achieve project success
  • The Change Expert will be based in Lisbon

Your Main Activities Are

  • As a Change Expert, you participate in the different projects within the scope of activity PIMH and IMH, this involves
    1. Acquiring additional knowledge of implementation modality of TRANSACT in BNPP WM ecosystem
    2. Understanding, analysing and enriching internal organisation and processes
    3. Onboarding the key business representative users to get acquainted with the tool
    4. Realising trainings to end-users
    5. Implementing a Train the trainer model, in collaboration with key business representatives/ ambassadors
    6. Realising the adapted end-user training documents, based on standard temenos documentation and deliverables of the implementation team
    7. Providing support to realize operational procedures, Standard Operating Model (SOP) and other required documentation for Go Live
    8. Support in after care support to end users
    9. Providing support to apply communication techniques 
    10. Communicating on a change story for fluid transition in due time

Profile and Skills to Success

  • Bachelor’s degree in Economy, Finance, Business Administration or Accounting
  • At least 3 years of Experience in Transact for Securities Operations, Market & Banking Operations & KYC activities
  • Experience in the Banking Sector 
  • Fluent in English
  • Analytical skills, quick learner and adaptable
  • Excellent verbal and written communication skills and ability to interact professional and confidently with a diverse group: users, managers and subject matters experts
  • Focused on Customer & Employee experience
  • Demonstrated ability to handle challenging and stressful situations
  • Adaptability and polyvalence
  • Rigorous and autonomous

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.