• The Product Owner will work on a project focused on the evolution of third-party data ecosystems which aims to streamline the integration of new data and technologies such as data virtualization, Application Programming Interfaces (API), etc., enhancing the accessibility and real-time availability of data across systems
• The Information Technology (IT) Product Owner is accountable for defining, delivering, and continuously evolving strategic business applications and referential platforms that support the organization’s core processes and data domains. Acting as the bridge between Business and Technology, the Product Owner drives the end-to-end product lifecycle, from vision and roadmap definition to successful delivery and adoption, ensuring the creation of scalable, sustainable, and business-value-driven solutions
• The role owns product strategy, prioritization, and execution, ensuring that delivery teams consistently build high-quality products that meet business objectives, user needs, architectural standards, and governance requirements. As a senior leader, the Product Owner provides direction to multidisciplinary teams, influences stakeholders at all levels, and serves as a reference point for product management and delivery excellence across the organization 

• Design, understand and analyze the needs coming from the Business or deriving from market changes, proposing detailed requirements
• Define and own the product vision, roadmap, and delivery strategy
• Lead the delivery of new applications and referential systems from ideation to production
• Manage and prioritize the Product Backlog based on business value and strategic objectives
• Collaborate with Business, Architects, Developers, Quality Analysts (QA), and Operations teams to ensure successful delivery
• Drive product governance, risk management, and compliance with Group standards
• Monitor delivery progress, product adoption, and business outcomes through Key Performance Indicators (KPIs) 
• Act as a senior reference within the organization, mentoring Product Owners and contributing to product management best practices

• Bachelor’s degree in Information Technology and Computer Science, Information Systems or Business Management
• At least 5 years of professional experience as a Product Owner or a similar role
• Professional experience delivering Master Data Management (MDM), referential applications, data governance, and data modelling solutions
• Experience defining acceptance criteria and supporting Functional Testing, Integration Testing, Regression Testing, User Acceptance Testing (UAT), and release readiness activities
• Strong experience managing product roadmaps, backlog prioritization and end-to-end delivery in Agile environments (Scrum/Kanban)
• Proficient knowledge of Azure and/or AWS, Continuous Improvement/Continuous Development pipelines, GitLab, Azure DevOps and deployment processes
• Knowledge of IT governance, security, risk management, KPIs, and delivery performance management within large enterprise environments
• Fluent in English, both spoken and written
• Strong accountability, decision-making skills, and focus on delivering outcomes
• Ability to influence, negotiate, and align business and IT stakeholders
• Ability to balance business priorities, product vision, and technology decisions 
• Strong communication skills with the ability to drive alignment and foster effective cross-functional teamwork 

• Information Technology Transversal & Functions (ITTF) is a new IT framework encompassing the Projects & Systems of the Finance and RISK functions, with a strong focus on efficiency, proximity, agility, and time-to-market. ITTF is a new worldwide organizational model that will contribute to tackling the major challenges of the Group’s transformation, both today and tomorrow, building the best offering for the Finance and Risk community through a progressive rotation to new technologies and best practices. The ITTF organization is the outcome of several convergences: between the Project & Systems teams of Group Finance, Corporate and Institutional Banking (CIB), Finance, and RISK, and their related IT teams
• IT Transversal & Functions is part of the Information Technology Group (ITG) organization, with threefold sponsorship by ITG, Finance, and RISK
• One of the products of this project is “UMD” (UNIQUE ID, MATCHING & DATA COLLECTION) that has the objective and ambition to build and deploy a matching solution live having as a target matching as a service capability with unique identification to all third parties publishing through the Businesses and locations (facilitating cross-selling, making Group-level reports reliable) and new data collection application delivered

• Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
• Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
• Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

• Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
• Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

• Understand the concept of planning and organization of training actions, following the entire process from the identification of training needs to its execution, namely: contact with training entities and logistical management of training;

• To monitor the handling of employee requests (tickets), understanding the procedures and associated deadlines.
• To understand the different stages of the data preparation process for payroll processing, collaborating in the validation and organization of the information.
• To monitor the operational management of employee benefits, including enrolment, changes and ongoing administration.
• To support the collection, organization and maintenance of information required for the team’s activities.
• To understand the internal procedures, policies and tools used in the Compensation and Benefits area.
• To support the team in carrying out daily activities, while developing knowledge of HR administrative processes.

• Conducting annual and interim credit reviews while timely producing a factual summary of client’s creditworthiness, compliant with Bank’s guidelines, with a recommendation on internal rating/GRR, the limits, the legal credit terms, and risk strategy vis-à-vis the client

• Institutional Credit Analysis: Develop an in-depth understanding of the counterparties/groups under own responsibility, while developing market intelligence through all available sources of credit, economic, and financial information; Coordinate with the Coverage and Métiers the credit risk assessment of the counterparties, including any material transaction or risk information provided by the RM Pilot or the Binome; Ensuring that the counterparty data management is conducted well, namely on-boarding, collection of documents, and commensurate limits update
• Credit Proposal: Follow credit risk analysis, timely prepare the CP capturing the recommendations for delegation holders, commensurate with the risk appetite and Coverage commercial strategy, in compliance with Bank’s guidelines; Formalize the credit decision proposal in the internal credit workflow tool; Present the proposals to the delegation holders and/or credit committees for decision; Participate to due diligences in collaboration with Coverage and Métiers; Manage the annual review process, and simple ad-hoc requests on own portfolio
• Risk Monitoring and Reporting: Continuously monitor the portfolio of counterparties under own responsibility, jointly with Credit Risk Control, monitoring excesses, anticipating risks, and detecting any credit issues that may require a specific review; Contribute to periodic and ad-hoc portfolio review and risk reporting for counterparties under scope; Contribute to and attend the Watch List and Doubtful committees for counterparties in own portfolio

• Master’s degree in Economics, Finance and Accounting
• Up to 2 years of professional experience
• Knowledge in Risk Management – Risk analysis
• Proficient level of Excel and Word
• Fluency in English
• Analytical Ability
• Good Communication skills – oral & written
• Attention to detail/rigor
• Ability to synthetize/simplify

#LI-Hybrid 

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

• The Senior Business Analyst will join a team in charge of Shared Reporting Space (SRS) Capital. As far as today it is an ambitious project with the aim of processing risk and counterparty risk data for the group. The team will be then in charge of maintaining the application and giving support to production and managing projects around capital chain (with a lot of upcoming regulatory topics such as Basel4 implementation)  
• The Business Analyst will be part of an agile, multidisciplinary team of functional and technical experts as a Business Analyst, shared between France and Portugal
• In this position, there is a chance to work closely with many Information Technology (IT) team interlocutors as well as all the business lines, Group entities and reporting networks. There is also the opportunity to enhance both functional and technical skills as well as project management and agile methodology skills
• The Senior Business Analyst will be a part of the transformation of the Finance and Risk Solutions (FRS) and the Finance & Strategy and RISK functions and gain expertise on vast information systems

• Understanding business processes and issues 
• Be a proposal force to design ambitious or even innovative solutions to allow the most advanced automation of reporting processes 
• Translate proposals into Use cases for development teams 
• Contribute to the validation of the product with end users, taking care to check their adherence at each stage 
• Contribute to transition and change management 
• Develop your transversal vision of the products/processes and issues of the trades you accompany to anticipate future needs 
• Be an actor in an agile organization by actively contributing to rituals, definition and prioritization of backlogs and continuous team improvement

• Bachelor’s degree in Information Technology and Computer Science or another relevant field
• Relevant Professional Experience in Finance, Credit Risk and/or IT
• Proficient knowledge of Microsoft Office Pack, namely, Excel 
• Strong knowledge of SQL and MDX languages 
• Fluent in English, both spoken and written 
• Teamwork and collaboration
• Rigor and attention to detail
• Strong Organisational skills 
• Ability to pass on knowledge 
• Capable of leading a meeting/training 
• Analytical capacity 
• Ability to manage relations with other contributors   

• Finance & Risk Solutions is a team born on 1 January 2020. Our mission is to develop and manage solutions for the RISK and Finance functions of the BNP Paribas Group. With 1,300 employees and partners from the Risk, Finance and IT businesses in Europe, the Americas and Asia, our diversity is our wealth
• Our expertise is recognized beyond the walls of BNP Paribas. But what unites us is our commitment to promoting a spirit of openness to others, agility and intellectual demand, courageous initiatives, and ambition for change

• Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
• Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
• Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

• Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
• Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

• Benefit from our modern amenities, including zen and creative rooms amongst others, many discounts from our group platform, free language courses, doctor on-site & remote and diverse company events,

• Act as a key architect of Cardif’s global IT sourcing strategy, in close coordination with Cardif Head Office ensuring consistency, scalability and risk control
• Contribute, structure and execute Cardif’s multi‑regional IT shoring and sourcing in alignment with Group Strategy ensuring the adequate IT workforce design and implementation
• Desing, implement and manage sustainable sourcing models to accelerate nearshore and offshore capabilities embedded in Cardif´s operating strategy
• Lead and manage the SCC IT Portugal workforce, ensuring end‑to‑end operational accountability for IT services and deliveries provided to Cardif entities

• Ensure sourcing and IT transformation choices are fully aligned with the specific requirements of Insurance – Savings and Protection businesses
• Maintain a strong understanding of end-to-end insurance value chains, from distribution to policy administration and claims
• Guarantee business continuity, service quality, and regulatory compliance throughout the transformation

• Ensure all sourcing models comply with BNP Paribas and Cardif governance, security and regulatory frameworks
• Anticipate and manage operational, cyber, and third-party risks inherent to shoring/offshoring models
• Reinforce operational resilience and control mechanisms at regional and global levels

• Work in very close alignment with Cardif Head Office, with frequent interactions with Cardif CIO Office sourcing and Strategic ETO transformation teams
• Act as a senior relay of Global Cardif IT strategy within Portugal and across the regions served
• Contribute to Global Cardif decision-making on sourcing, investment prioritization, and IT operating models

• Operate with a multi-region mindset, supporting Cardif entities across served regions
• Navigate between local country constraints and global industrialization targets
• Build effective bridges between regional business needs, Group IT functions, and global delivery centers

• Exercise strong executive leadership over multicultural and multi-location teams
• Drive change with authority, diplomacy and clarity, in complex stakeholder environments

• Generous Perks: Enjoy meal, child and monthly flexible benefits allowances as part of our comprehensive benefits package.
• Comprehensive Coverage: Rest easy with our top-notch insurance package (health, life, and travel), applicable to your spouse and descendants.
• Flexibility Redefined: Embrace our hybrid working model for a perfect balance of commitment and personal flexibility.
• Endless and tailored Professional Growth: Fuel your career aspirations with continuous development opportunities on both local and global scales
• Vibrant Work Environment: Immerse yourself in our modern amenities, including zen rooms, free language courses, and diverse company events.
• Culture of Care: Be part of a multicultural environment that prioritizes employee wellbeing and professional growth.

• Within Portugal International Markets Hub (PIMH) Operational and Permanent Controls (OPC) Corporate team, the Analyst will provide essential support to enhance the monitoring of Operational Risk Management Framework and actively participate in the OPC Community to enhance operational practices and efficiency

• Implementation of the Group policy related to Operational Permanent Control Framework within the Business line Wealth Management
• In the hierarchical line to Head of PIMH OPC, in hierarchical line to Head of Wealth Management (WM) PIMH and in functional line to Chief Conduct and Control Officer (CCCO), located in Paris, the Senior OPC Corporate Officer is responsible to ensure the efficacy of the First Line of Defence (1LoD), which span of responsibilities covers: Permanent Control set-up and maintenance; Management of the Risk and Control Self-Assessment (RCSA) related Processes; Dynamic management of the Operational Risk Management; Management support and governance; Follow-up of findings, recommendations and Metier-to-implement Permanent Control actions; Coordinate requests and/or actions raised by the Group, Functions, Internal Governance (IG), among others; Awareness, training and advisory
• Update the 1LoD Control Plan, in line with the Group’s and/ or the Second Line of Defence (2LoD) Generic Control Plans
• Coordinate the roll-out of the Risk and Control Self-Assessment (RCSA) process, including the risk identification and the design of controls (Key Surveillance Points (KSPs))
• Contribute to the Procedures Management, review/update the operations-sponsored policies and procedures, in adequacy with the Group’s norms/requirements, the Metier’s guidelines and/or applicable regulations; and coordinate/manage “Procedures committees” and community
• Coordinate the delivery/disseminate the 1LoD Control Plan, Metier’s policies, procedures and KSPs to the OPC Community
• Propose and monitor mitigation actions relating to gaps/anomalies highlighted by performed controls
• Ensure periodic and ad-hoc reporting to the appropriate level of management as well as to 2LoD
• Collect and analyse the Operational Risk incidents (Historical Incidents (HI))
• Collect and analyse potential incidents identified by local OPCs and ensure the implementation of relevant remediation plans defined at local level
• Track to completion and report on findings, recommendations and Permanent Control actions
• Participate to any meetings or Committees subject to tackle operational risks and contribute to the local Internal Control Committees
• Ensure and/or help in building appropriate training on Operational risks and Permanent Control framework is provided to WM employees in Head Office (HO) and entities

• Bachelor’s degree in Economy, Finance, Banking or Risk Management
• At least 5 years of Experience in Permanent Control, Compliance, Audit or Risk Management
• Relevant Experience on Financial Services or Private Banking Industry
• Knowledge of financial instruments and processing systems
• Proficiency in Microsoft Office Pack (Word, PowerPoint and Excel)
• Fluency in English
• Capacity for analysis and synthesis with rigor delivering quickly and frequently
• High quality documents within deadlines, multitasks management
• Proactive and initiative capacities, reliability, autonomy and dynamism
• Organisation skills
• Communication skills, open-minded, team player
• Ability to build network working relationships with various stakeholders

• Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
• Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
• Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

• Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
• Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

• Integrato in un call center con una dimensione umana, tra le sue funzioni, dovrai:
• Informare/ dare istruzioni via telefono ai clienti beneficiari e ai distributori/ tecnici professionisti in caso di danni: passi da seguire, follow up sui file.
• Analizzare le richieste di assistenza agli interventi delle officine (via telefono o via extranet) che includono:
• Verifica della copertura del contratto.
• Verifica di rilievo ed intervento.
• Verifica dei preventivi – Costi di riparazione stimati
• Verifica dell’adempimento delle condizioni contrattuali
• Elaborare gli accordi corrispondenti (secondo le ripartizioni per livello)
• Controllo e codifica delle fatture corrispondenti.
• Realizzazione di controlli di fatturazione e di prassi dei nostri principali soci.
• Valutare e gestire l’e-mail, la posta e le fatture.
• Essere un rinforzo per gli altri dipartimenti e l’attività del servizio

• Conoscenze in ambito automobilistico;
• Esperienza minima di due anni in un call center, preferibilmente nel settore automobilistico e assicurativo (preferibile);
• Capacità di analizzare e contestare i preventivi dei lavori di riparazione e manutenzione (costi, tempistiche, etc…);
• Capacità di fornire spiegazioni chiare sulla decisione di reclamo al riparatore e al cliente;
• Lingue: Eccellente livello di Italiano, buon livello di Inglese e/o Portoghese. Altre competenze linguistiche saranno un plus;
• Dominio di strumenti informatici (Microsoft Office);
• Interessato/a, Organizzato/a, Dedicato/a;
• Pronto ad aiutare il cliente focalizzando la sua attenzione con rigore e capacità di comunicazione;
• Si valorizzerà anche la capacità di adattamento e collaborazione.

• Benefit competitivi: buoni pasto, benefit per i figli ed indennità flessibili mensili inclusi nel nostro pacchetto di welfare completo;
• Copertura assicurativa completa: serenità garantita grazie al nostro pacchetto assicurativo di alta qualità (assicurazione sanitaria (estendibile anche al coniuge e familiari a carico) vita ed infortuni personali).
• Flessibilità ridefinita: adotta il nostro modello di lavoro ibrido per un perfetto equilibrio tra vita professionale e personale;
• Crescita professionale continua e personalizzata: sviluppa la tua carriera grazie a opportunità di formazione e sviluppo continuo a livello locale e globale;
• Ambiente di lavoro dinamico e stimolante: lavora in strutture moderne che includono sale relax, corsi di lingua gratuiti ed eventi aziendali diversificati;
• Cultura orientata alle persone: entra a fare parte di un ambiente multiculturale che mette al centro il benessere dei dipendenti e la crescita professionale.

• The Data Office team is part of the Data & Digital perimeter in Portugal, within COO scope, functionally reporting to the central CIB Data Office team in France
• Within CIB Data Office department, you will report to the Data Project Office manager. The role of the team is to support development plans around the valuation of data, relying on a coherent and coordinated setup within Businesses, Functions and Regions (EMEA, Asia, the Americas). Additionally, team is divided into 5 domains (Transversal Project, Governance, Risk/Finance, ESG and TP/KYC)

• Set up Data Governance framework for TP (Third Party) / KYC FS (Financial Security) critical Data
• Define data governance guiding rules, controls and tools, shared dictionary definition, data lineage in line with Group requirements
• Assist Métiers in data governance implementation
• Contribute to the critical data scope identification by acting as key intermediary vis à vis the Group and Business lines
• Monitor data quality and integrity within CIB
• Ensure Data Quality principles set up on all TP/KYC critical data scope
• Contribute to the deployment of Data Management & Data Quality by-design transformation process and tools
• Steer the data quality management framework, in particular by managing effective escalation and remediation process: production of DQ dashboards, animation of Data Quality Instances
• Contribute to main TP/KYC Data projects by providing relevant data expertise

• Academic background in a relevant area such as Business, Business Management, Data Analytics, etc.
• At least 5 years of experience, including significant experience in projects
• Good knowledge of MS Office
• Fluency in English (spoken and written)
• High attention to detail and a strong quality assurance mindset
• Good understanding of data quality concepts & techniques and bank industry challenges
• Very strong data analysis skills
• Awareness regarding the banking regulatory requirements
• Substantial project management experience
• Strong communication and project management skills
• Ability to work in an international environment

• Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities
• Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses
• Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

• Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
• Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.