Rejoignez BNP Paribas Cardif, l’Assureur pour un Monde qui change.
Chez BNP Paribas Cardif, nous ne sommes pas seulement un fournisseur d’assurances ; nous sommes des pionniers qui façonnent l’avenir de l’industrie. En tant que leader mondial sur le marché de l’assurance, avec une présence significative dans l’assurance d’épargne et de la protection dans plus de 30 pays à travers le monde, nous nous engageons dans l’innovation et l’excellence.
Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 6 langues.
Notre objectif ? Offrir un service d’excellence, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.
Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?
Devenez notre nouveau Agent de Back Office (H/F/X) basé à Lisbonne
Intégrez notre équipe dynamique de Scanops
Nous sommes une équipe jeune qui travaille au quotidien pour traiter l’ensemble des demandes des Clients de BNP Paribas Cardif, qu´elles relèvent des produits d´Assurance Vie ou des produits de Prévoyance, apportant une vision complète des activités du Groupe.
Notre mission consiste à réceptionner, mettre en forme l’ensemble des courriers, identifier leur nature, analyser leur objectif, et les rattacher aux bons dossiers afin de permettre un traitement fluide par les équipes de gestion, contribuant ainsi à une prestation et qualité de service de haut niveau sur la gestion de bout en bout des demandes Clients.
La qualité de notre travail dépend toute la chaîne d´alimentation des outils de gestion de l´ensemble des Métiers BNP Paribas Cardif.
Si vous souhaitez contribuer à cet enjeu majeur, venez faire partie de notre TEAM !
VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE SCANOPS
- Réceptionner et mettre en forme les demandes reçues
- Identifier et analyser les différents documents
- Associez les documents reçus au bon client et à la bonne Ligne Métier dans nos outils de gestion
- Faire partie d’un environnement de travail agréable et collaboratif au sein d’une entreprise à notoriété établie.
PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :
- Avoir un esprit dynamique, flexible, autonome et rigoureux
- Avoir un bon niveau de français (B2/C1 minimum)
- Être un bon communiquant
- Avoir un esprit d’équipe et de travail collectif ayant pour objectif apporter un excellent service client
Pourquoi nous rejoindre ? Quels avantages pour vous ?
En plus d’un salaire attractif, voici tout ce que nous vous offrons :
- Bénéfices Généreux: Profitez d’allocations pour les repas, le transport dans le cadre de notre package complet d’avantages.
- Couverture Complète: Soyez rassuré avec notre excellent package d’assurance (santé, vie et voyage), applicable à votre conjoint et enfant(s)
- Flexibilité Redéfinie: Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
- Croissance Professionnelle Infinie: Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
- Environnement de Travail Dynamique: Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
- Culture de Bien-être: Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle.
LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !
BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.
AVEZ-VOUS CE QU’IL FAUT ?
Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !
Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.
About the job
- The HR Business Partner (HRBP) is a solution provider towards his client and a strategic partner on HR-related topics within their scope. The HRBP provides a fully integrated, comprehensive Human Resources (HR) role with focus on developing and maintaining relationship with designated domain, providing HR advice and services in line with domain strategic objective. The HRBP is part of a diversified HR Community and will leverage knowledge of specialist HR teams for specialist advice on Learning & Development, Compensation & Benefits, Employee Relations, etc.
Your Main Activities Are
- Act as a strategic entry point on HR-related topics for the Head(s) of activities
- Maintain contact with internal clients (managers and team members)
- Share constant update with managers on the HR tools and processes, the organisation, the HR strategy and HR needs
- Maintain a general knowledge on BNP Paribas and CIB HR strategy, resources and challenges
- Ensure the good process of all administrative HR actions (in liaison with the concerned administrative platform)
- Advise on the recruitment of new joiners (external recruitments and/or internal mobilities) and liaise with the recruitment platform for execution of the recruitments and onboarding of new joiners
- Set up regular career development interviews (with feedback memo in writing for every interview)
- Identify and develop specific populations: LFTs (Leaders for tomorrow), key people, junior staff
- Coordinate internal mobility, expatriation, maternity leave, retirement and exit processes
- Build and update a succession planning at least on a yearly basis
- Ensure 100% completion rate of year end appraisal
- Manage the Annual Compensation Review Process and off cycle compensation review: provide advice and guidance to managers with regard to compensation of their staff, ensuring equity, fairness, and non-discrimination (in liaison with the Reward team)
- Build partnership with the management to share short and long term HR strategy
- Provide HR support, in accordance with HR strategy
- Promote specific HR initiatives suitable to the business/function: LFT, 180° Feedback process, Mobility Days, diversity actions, About Me, Managers Essentials
- Coach the business on legal and / or disciplinary issues management
Profile and Skills to Success
- Bachelor’s degree in human resources or social sciences
- At least 5 years of professional experience in Human Resources
- Fluency in English and Portuguese is required
- Excellent ability to collaborate/Teamwork
- Excellent organizational skills
- Excellent communication skills, both verbal and written and active listening
- Personal Impact/Ability to influence
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The Middle Office Re-Invoicing Services (MO RIS) team provides essential support along the following axes: Provides corporate banking Relationship Managers (RMs) and/or Middle-Offices with transversal support on re-invoicing tasks in order to ensure consistent operating processes for all activities booked Paris; Serves as a single point of entry for the sales teams and middle-offices of corporate banking activities in Europe as well as for the functions (Legal, IT and Operations); Centralizes all requests for instruction of corporate banking activities before transmission to the Supplier Accounting or CIB Legal teams within its scope of intervention. The team is working on Corporate lending products for a wide range of assets (Aircraft, Shipping, Real Estate Financing, Leverage and Acquisition Financing, Debt Market, Export Finance, Energy Resources Infrastructure, Capital expenditures financing, Asset Leasing Solutions…)
Your Main Activities Are
- Performs tasks related to invoicing / re-invoicing of expenses according to a transversal and structured process
- Invoices in scope: legal fees, lawyers, notaries, travel, syndication/tombstones, consultants, insurance and “loan to values” services
- Follow-up with customers in regards to scheduled reimbursements
- Follow-up on activity flow and key steps in regards to privileged law firms
- Monitoring of suspense accounts and reconciliation with supplier accounting
Profile and Skills to Success
- Bachelor’s degree in Business Management, Economics, Finance or Accounting
- Up to 2 years experience in Banking and Financial Operation
- Fluency in English
- Proficiency in MS Office Pack (Excel)
- Attention to detail
- Organisational skills
- Ability to collaborate
- Analytical ability
- Credit facilities – Structured Credits
- Operations and Processes – Transaction processing and data capture
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The Business Management Senior Officer takes ownership of tools and processes required for the management of a group of teams in all topics requiring transversal coordination or consolidation of information such as, for example, HR, Facilities, Finance or community management. They provide support to management processes of setting goals, planning and/or controlling the organization and leading the execution of any type of activity, such as a project or a process, being accountable for a wide variety of tasks impacting the business. Topics may include analysis and elaboration of various reports and presentations used by Top Management in decision making process and focusing on continuous improvement
Your Main Activities Are
- Support the leadership of the scope on daily activities or projects
- Perform research and actively support ongoing transversal projects and initiatives
- Ensure the deliverables and processes on Finance, HR, Operational Permanent Control, Business Continuity, Community Management, and other related to the management of a department within BNP Paribas are done with good quality and within the proper time frame
- Develop and own data models, for example in Excel, SharePoint (amongst others), with the purpose of consolidating, analysing and reporting data in a structured and articulated way to support and inform business decisions. Contribute to the development or maintenance of new data models in a large range of activities, such as budget monitoring, space management, monitoring of the recruitment, results of internal surveys, among others
- Prepare workshops or meetings with internal clients
- Manage the internal communities, with the organization of events, management of internal sites, sharing of information via mailing list
- Suggest, follow-up and implement continuous improvement or new projects that benefit and improve the management of the scope
- Maintain the knowledge management and audit trail processes, ensuring that the right information is being properly stored
- Support in the yearly budget process and in following-up the budget
- Management of the portfolio of projects within its scope of teams
Profile and Skills to Success
- Bachelor degree in Business Management, Economics, Finance and Accounting
- Up to 3 years of professional experience in Financial Analysis and Advisory and/or Administrative Support
- Communication skills – oral & written
- Critical thinking
- Analytical Ability
- Knowledge in Risk Management
- Resilience
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The Credit Risk Monitoring Specialist proficiently monitors credit risk exposures, provides analysis to facilitate decision making and is a pivotal stakeholder in credit crisis by actively contributing to solve critical situations alongside the senior risk managers
- The Credit Risk Monitoring Specialist is the privileged point of contact for different senior stakeholders, business lines and functions across many locations and has to maintain a close interaction with Credit Risk Analysts and Credit Officers among others
Your Main Activities Are
- Support the team to produce analysis and reporting to management on credit risk, ensuring the consistency of the information on the agreed timelines. Raise alerts in case of situation deemed sensitive and coordinate the crisis management
- Issue the reporting summarizing the activity and provide a qualitative review of the key cases. Organize committees related to credit risk monitoring
- Conduct controls on client’s portfolio and activity (concentration, quality of assets traded). This might include specific portfolio analysis or stress test
- Oversee the risk metrics data quality framework in place, aiming its accuracy and remediation actions taken to solve possible issues
- Work together with the business lines to constantly maintain and improve a proper risk framework in place
- Responsible for the development and implementation of new frameworks in the credit risk management and to the definition of risk controls in the context of new activities and exceptional transactions
- Disseminate the best-practices sharing team spirit culture, leading all team members on that direction
- Be a point of contact for complex topics that require special expertise
Profile and Skills to Success
- Bachelor Degree in Economics / Finance / Accounting or related
- At least 5 years of experience in Risk and Controls / Credit Process / Banking and Financial Operations / Financial Analysis and Advisory or similar
- Advanced level of English, both written and oral
- Knowledge in MS Office Excel
- Attention to detail / rigor
- Ability to deliver / results driven
- Ability to share / pass on knowledge
- Ability to manage/facilitate a meeting, seminar, committee, training
- Ability to synthetise / simplify
- Creativity and innovation / problem solving
- Critical thinking
- Decision making
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The Assistant Relationship Officer (RO) Trainee’s mission is to support the Bank´s relationship management of certain subsidiaries of the group’s international corporate clients as Assistant RO in an innovative, digital and industrial way
Your Main Activities Are
- Service corporate clients digitally via phone, email, chat and video
- Ensure that the business is performed in alignment with the group’s «One Bank» strategy
- Act in a product neutral manner in the best interest of the clients and of the BNP Paribas group globally
- Ensure that compliance rules, such as Know Your Customer (KYC) , fight against money laundering (AML) and Terrorism Financing, and all BNPP’s regulations for client intake and client servicing are observed, as well as any local country regulations
- Participate in the credit process and follow-up on credit decisions
- Ensure data accuracy
Profile and Skills to Success
- Bachelor Degree in International Relations, Economics, Finance or any related fields
- Fluency in English, both oral and written
- Knowledge in
- MS Office Pack, particularly Excel
- Digital Working, particularly Video Conferencing, Chat and CRM tools
- Client focused mindset with the ability to communicate, interact and engage in an impactful manner
- Great organizational skills with a committed, rigorous and proactive approach
About the Team
- Within the Global Banking scope, the European Corporate Hub (ECH) located in Lisbon and Porto, acts as a key provider for a harmonized and best-in-class Client Relationship service, representing a key asset for the BNP Paribas Group’s strategy
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
-
Responsible for managing in-payments received and allocating them to the open invoices in the system.
Should coordinate and report to team leader and, for outstanding financial received flows, perform actions needed according to specific types.
Your Main Activities Are
-
Responsible for the settlement of client transactions on a timely and cost effective basis, monitoring, analysing and processing our client’s clients instruction data
-
Develop a deep knowledge of the business requirements, internal processes and tools
-
Ensure company information databases and internal procedures are known and updated
-
Ensure that the checklist’s tasks are duly executed, in line with internal procedures and/or guidelines therefore mitigating settlement costs and operational risk
-
Contribute to the overall successful running of the Operations Department whilst respecting BNP Paribas rules and guidelines in terms of Compliance, Risk and Conduct.
Profile and Skills to Success
- Bachelor’s (3-5 years) in Business Management, or Economics, Finance and Accounting
- Fluency in English
- Communication skills – oral & written
-
Ability to collaborate/Teamwork
-
Attention to detail/rigor
-
Ability to deliver/Results driven
- Client focused
- Analytical Ability
- Advanced knowledge of Microsoft Office tools, namely Excel and PowerPoint
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialized business lines;
- Investment & Protection Services that include specialized businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual indiscriminate against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- To actively contribute to the pursuit of BNP Paribas’ recruitment strategy and growth in Portugal, and to ensure effective Recruitment delivery to the Group’s Business Areas at the local level by sourcing and assessing the right talent in the shortest period possible, while managing relationships with both internal and external stakeholders (Hiring Managers and Candidates), acting as an advisory partner, and respecting the highest ethical and conduct standards at all moments
Your Main Activities Are
- Importing information from Recruitment requests to the system
- Reviewing and publishing job adverts
- Following applications by contacting candidates and performing phone screening
- Attending and observing HR interviews
- Observing the production of HR assessment reports
- Scheduling Hiring Managers’ interviews
- Observing the preparation of job offers and their validation
- Preparing onboarding and hiring instructions
- Taking part of transversal Recruitment projects and processes (Inclusive Recruitment, Recruitment of refugees and others)
- Supporting the Campus and Sourcing Relations activity whenever necessary, by preparing and attending Recruitment events, as well as following up on their outcomes
- Participating in all team-bonding activities
Profile and Skills to Success
- Master’s degree in social sciences, Human Resources or related field
- Knowledge of Human Resources
- Knowledge of Assessment/evaluation
- Fluency in English and Portuguese
- Ability to collaborate/Teamwork
- Communication skills – oral & written
- Ability to develop and leverage on networks
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
Rejoignez BNP Paribas Cardif, l’Assureur pour un Monde qui change.
Chez BNP Paribas Cardif, nous ne sommes pas seulement un fournisseur d’assurances ; nous sommes des pionniers qui façonnent l’avenir de l’industrie. En tant que leader mondial sur le marché de l’assurance, avec une présence significative dans l’assurance d’épargne et de la protection dans plus de 30 pays à travers le monde, nous nous engageons dans l’innovation et l’excellence.
Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 6 langues.
Notre objectif ? Offrir un service d’excellence, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.
Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?
Devenez notre nouvel Responsable d’équipe CRC – M/F/X basé à Porto
Intégrez notre équipe dynamique de CRC!
Nous sommes 50 Conseillers clientèle avec 4 Team Leader et un Manager divisés en deux périmètres :
- Prévoyance, où nous traitons plusieurs produits d’assurance. Le but de ces assurances est de couvrir le client en cas d’aléas de la vie. Nous n’assurons pas de biens, seulement des personnes (assurance de prêt et assurance individuelle)
- Épargne, en relation avec les assurances Vie BNP Paribas
Nous excellons dans notre métier directement depuis Porto et ce, depuis 2017 !
Nos Objectifs : Dans les deux métiers, notre Centre de Relation apporte l’expertise et l’approche empathique qui sont une valeur ajoutée essentielle dans un moment clé de la vie de nos Clients !
Nous fournissons un service après-vente qualitatif, principalement par téléphone mais aussi par e-mail, répondant aux doutes des clients et des partenaires bancaires sur nos produits et leurs contrats, les guidant dans la gestion de leurs contrats et les paiements associés, tout en travaillant en étroite collaboration avec les équipes de gestion. De cette façon, nous contribuons fortement à un processus fluide et satisfaisant de bout en bout pour atteindre notre objectif final et commun : la satisfaction de tous.
VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE CRC
Le / La Responsable d’Equipe intervient sur tout ou partie des activités suivantes :
- Contribuer à la mise en œuvre au sein de son équipe de la stratégie définie par son management et ses clients
- Garantir la gestion de l’équipe
- Garantir la gestion RH de l’équipe
- Garantir la gestion opérationnelle du traitement des flux (téléphones, e-mails etc…)
- Contribuer à la sécurité de l’entreprise et à la santé physique et mentale des employés
PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :
- Un niveau de Français oral et écrit courant/natif
- Une connaissance de la gestion d’activité (pilotage) et de l’affectation (outils & applications informatiques utilisés par l’équipe)
- Une capacité d’organisation, de travail collaboratif, de réactivité, d’adaptation au changement
- Accompagner la montée en compétence de manière pédagogue
- Une connaissance du marché de l’assurance et des principaux acteurs, clients, activités (si vous n’avez pas ces connaissances, ne vous inquiétez pas, vous apprendrez avec nous)
QUELS AVANTAGES POUR VOUS ?
En plus d’un salaire attractif, voici tout ce que nous vous offrons :
- Bénéfices Généreux: Profitez d’allocations pour les repas, le transport et les enfants dans le cadre de notre package complet d’avantages.
- Couverture Complète: Soyez rassuré avec notre excellent package d’assurance (santé, vie et voyage), applicable à votre conjoint et vos descendants.
- Flexibilité Redéfinie: Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
- Croissance Professionnelle Infinie: Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
- Environnement de Travail Dynamique: Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
- Culture de Bien-être: Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle.
LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !
BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.
AVEZ-VOUS CE QU’IL FAUT ?
Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !
Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.
Au quotidien, ça donne quoi ?
En tant que VIE, vous rejoindrez l’équipe STDA et contribuerez à la mise à disposition et à la fiabilisation des données nécessaires aux exercices de stress tests et aux projections liées notamment à IFRS 9, au sein d’un environnement international et orienté data.
Votre mission s’inscrira dans un contexte Big Data, avec un accès à un écosystème Hadoop incluant Spark et Hive. Vous utiliserez DSS (Data Science Studio) comme interface utilisateur facilitant l’implémentation des pipelines ETL (Extract Transform Load) et contribuerez également à la data visualisation, avec Tableau comme outil principal.
Vous travaillerez en partenariat étroit avec les équipes IT du Groupe sur la plateforme de stress testing, qui accompagnent l’équipe au quotidien sur les sujets d’ingénierie et de maintenance. Dans ce poste, vous intégrerez plus spécifiquement l’équipe credit risk.
Concrètement, votre responsabilité principale sera de traiter des volumes importants de données, d’en conduire l’analyse de manière approfondie, de préparer les bases utilisées pour la projection des paramètres de risque de crédit dans le cadre des stress tests, et de rendre la donnée lisible “au-delà des chiffres”.
Au fil de la mission, vous contribuerez à collecter la donnée et construire/maintenir des chaînes de données fiables, à intervenir sur l’ingestion, la qualité, la préparation, le nettoyage et l’analyse. Vous participerez également à la consolidation dans un cadre robuste de contrôle et d’analyse, à l’optimisation des traitements (sourcing et connexions), et au développement de dashboards dynamiques et intelligents. Enfin, vous collaborerez étroitement avec les fournisseurs de données et les utilisateurs, et apporterez des contributions spécifiques aux exercices de stress tests réglementaires et internes.
Et après ?
Cette expérience en VIE vous permettra d’acquérir une compréhension concrète et structurée de la donnée risque au cœur des dispositifs de pilotage du Groupe, dans un environnement à la fois technique (Big Data, ETL, visualisation) et fonctionnel (stress testing, projections, cadre de contrôle).
Tout au long de la mission, vous renforcerez des compétences recherchées en data engineering, data quality, analyse, outillage et collaboration transverse avec les équipes IT, data providers et utilisateurs métiers. Cette exposition constitue un socle solide pour évoluer ensuite vers des fonctions data (engineering/analytics), des rôles d’expertise autour de la donnée risque, ou des trajectoires plus larges au sein des équipes RISK/Finance du Groupe, en capitalisant sur l’expérience STFS.
Enfin, STFS a déjà eu l’opportunité de collaborer avec plusieurs VIE : cette dynamique a permis à une majorité d’entre eux de rejoindre le Groupe en poste permanent à l’issue du VIE, en fonction des opportunités et de leur parcours.
Les avantages à nous rejoindre
Fixée par arrêté ministériel, elle est versée mensuellement et se compose de deux éléments :
Une indemnité commune, identique pour tous les jeunes en mission
Une indemnité géographique, variable selon le pays (et parfois la ville) de destination. Cette indemnité est recalculée chaque trimestre.
Retrouvez plus d’informations sur le site de Business France.
Etes-vous notre prochain ou notre prochaine VIE – STDA Data Engineer – Lisbonne – H/F ?
A vous de nous convaincre !
Vous êtes diplômé(e) d’un Bac+5 avec une spécialisation en data engineering, data science, informatique, mathématiques appliquées, statistiques ou systèmes d’information, acquise au sein d’une école d’ingénieurs, d’une université ou d’une école équivalente. Vous disposez d’un socle académique solide qui vous permet d’aborder des problématiques complexes de traitement et de structuration de la donnée.
Vous maîtrisez SQL et possédez une expérience significative en programmation Python, indispensable pour intervenir sur les chaînes de traitement de données, l’analyse et l’outillage. Une connaissance des principes de gestion des risques, du risk management ou des environnements réglementaires constitue un atout pour appréhender les enjeux fonctionnels liés aux stress tests.
Vous avez un fort intérêt pour la gestion et la qualité des données, ainsi que pour leur utilisation dans des dispositifs de pilotage et de projection. Rigoureux(se), fiable et doté(e) d’un bon esprit d’analyse, vous appréciez le travail en équipe et savez évoluer dans des environnements exigeants, avec des délais contraints et des interlocuteurs pluridisciplinaires.
Enfin, vous disposez de bonnes capacités de communication, à l’écrit comme à l’oral, et vous êtes à l’aise pour travailler en anglais dans un contexte international.
Les prochaines étapes
Pour poursuivre le processus de candidature avec nous, deux étapes vous attendent : l’analyse de votre dossier par nos recruteurs, puis un à deux entretiens avec les équipes RH et/ou le management.
Chez BNP Paribas, ce sont vos compétences qui font la différence, pas votre handicap ! Envoyez votre CV à l’Équipe Recrutement Mission Handicap.
Nous attachons une importance particulière à ce que nos futurs collaborateurs et collaboratrices agissent au quotidien avec responsabilité éthique et professionnelle. À tout moment pendant le processus de recrutement, les informations communiquées figurant sur votre CV, vos diplômes, vos données d’identification et vos antécédents pourront être vérifiés. Toute proposition de contrat qui pourrait m’être faite sera conditionnée à l’authenticité des informations communiquées. La Diversité, l’Egalité et l’Inclusion sont au cœur de nos valeurs et nous accueillons, sans distinction, tous les talents
Durée et disponibilité
Ce poste est à pourvoir dès que possible pour une durée de 12 mois.
Avant de postuler, veillez à vérifier les conditions d’éligibilité pour cette destination : Faire son V.I.E au Portugal et ajouter à votre espace candidat un CV et une lettre de motivation en anglais.