Rejoignez BNP Paribas Cardif Support

Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 7 langues.

Notre objectif ? Offrir un service d’excellence, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.

Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?

Devenez notre nouvel(lle) Assistant(e) Comptable (M/F/X) basé à Porto!

FAITES PARTIE DE NOTRE ÉQUIPE FLUX FINANCIERS / ANALYSE DES COMPTES

Vous intégrerez la Direction Client au sein du département Flux financier et plus particulièrement le service Analyse des Comptes. Vous aurez l’opportunité de travailler avec l’ensemble des départements de cette Direction, mais aussi avec la Direction financière (Comptabilités). L’activité consistera à analyser au quotidien les écritures bancaires non rapprochées afin de les apurer et produire mensuellement les rapprochements bancaires du portefeuille de comptes qui vous sera confié. Vous contrôlerez sur le périmètre confié, la qualité des décaissements manuels et automatiques produits la veille. Enfin vous contribuerez à la production trimestriels des travaux d’arrêtés (calcul des provisions, interprétation des soldes, Sign-off, procédures du contrôle permanent). Sous l’autorité du responsable du service, vous maintiendrez à jour la documentation des procédures et fiches de comptes.

VOTRE FUTURE MISSION AU SEIN DES FLUX FINANCIER / ANALYSE DES COMPTES (ADC)

L’ Assistant(e) Comptable chez ADC est responsable de la gestion des flux financiers en termes de :

– Contrôle des opérations d’encaissements et décaissements relatives aux contrats d’assurance,

– Suivi des rapprochements bancaires.

Il / Elle garantit un traitement optimum des opérations sous sa responsabilité dans le respect des règles et procédures, des engagements pris en termes de qualité et de délais, et des standards de fonctionnement définis.

CE POSTE EST FAIT POUR VOUS SI :

  • Vous maitrisez le Français et avez un bon niveau en Anglais
  • Vous êtes détenteur d’un BAC+3 en comptabilité, finances, ou tout autre domaine pertinent
  • Expérience de 1 à 3 en rapprochements bancaires, analyse de comptes, comptabilité, réconciliation de comptes….
  • Bonne connaissance du PACK MS OFFICE MICROSOFT EXCEL (Tableaux, formules simples (recherche v), TCD) 
  • Vous êtes rigoureux, orienté résultats et clients et avez une écoute active

CE QUE NOUS OFFRONS

Outre notre salaire attractif, vous bénéficierez:

  • Panier repas
  • Indemnité de transport
  • Allocation pour enfant
  • Assurance maladie privée incluant conjoint et descendants, assurance vie, assurance voyage
  • Mode de travail hybride – un équilibre entre les journées de bureau pour renforcer l’engagement, la créativité et les liens humains, et les journées de travail à domicile pour la flexibilité des employés
  • Opportunités de développement continu et d’évolution de carrière au niveau local et mondial
  • Et bien plus encore…

Le milieu de travail est important!

  • Profitez de nos équipements modernes, y compris des chambres zen et créatives, de nombreuses réductions sur notre plateforme de groupe, des cours de langue gratuits, des médecins sur place et à distance et des événements d’entreprise diversifiés,
  • Travailler dans un environnement multiculturel avec de multiples nationalités,
  • Faire partie d’une entreprise axée sur le personnel et dont la croissance est forte et continue en investissant dans ses employés au moyen de possibilités de formation et de carrière.

Nos engagements envers vous

• Engagement envers la diversité et l’inclusion

BNP Paribas Cardif est un employeur de l’égalité des chances et fier d’offrir l’égalité des chances à tous les demandeurs d’emploi. Nous nous engageons activement à faire en sorte qu’aucune personne ne soit victime de discrimination fondée sur l’âge, le handicap, la réaffectation de genre, le mariage ou l’état civil, la grossesse et la maternité/paternité, la race, la religion ou les croyances, le sexe ou l’orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement parce que nous croyons qu’elles favorisent la créativité et l’efficacité, ce qui accroît le rendement et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en respectant l’image de nos clients.

• Engagement envers l’équilibre travail-vie personnelle

Chez BNP Paribas Cardif, nous nous soucions du bien-être de nos collaborateurs et promouvons une culture d’intégration entre travail et repos. Nous croyons que nos employés ont une vie personnelle riche en dehors du travail, étant fondamental d’être déconnecté du travail pour se ressourcer physiquement et mentalement. Ce n’est qu’à travers cet équilibre que nous pouvons tous être à notre meilleur tout en travaillant.

• Conditions de travail à distance

Chez BNP Paribas Cardif, nous adoptons un cadre de travail intelligent basé sur la confiance, l’autonomie et la collaboration. Dans ce cadre, les collaborateurs éligibles peuvent bénéficier de modalités de travail à distance flexibles adaptées à notre environnement de travail hybride.

Si votre profil et vos motivations correspondent à nos besoins et que vous vous sentez motivé pour rejoindre notre société, n’hésitez pas à nous envoyer votre candidature. 

Nous serons ravis de vous considérer pour ce poste.

Veuillez noter que seules les demandes présentées avec un CV, une lettre de présentation et un certificat d’études seront prises en considération et feront l’objet d’une analyse par l’équipe recrutement. 

About the job

  • The main responsibility of this role is to work on specific accounting and financial information controls projects. These projects will involve working on implementation of a specific tool related to accounting and financial control plans areas throughout Finance, in closed relationship with Information Technology (IT) and the Regions, Business lines, Functions identifying control solutions and reporting findings to Finance management

Your Main Activities Are 

  • Contributing to the deployment and improvement project of the Beacon tool that is related to accounting and financial information controls as defined by Finance management. The tasks involve review of the processes within the bank and developing good understanding of the control environment surrounding these processes that affect the Financial Statements and in general the financial reporting
  • The specialist may then be required to implement the proposed solutions across the impacted sites within Finance after the managerial review
  • The role also requires the follow-up on the implementation of the Beacon solution across Finance (within the managed perimeter) and extension to all Finance Teams in the Metiers and Finance & Strategy, follow-up the requirements coming from Regions/Metiers/Senior Management Reporting (SMR)/Group Finance Control (GFC) (Operations and processes control (OPC) finance first and second line of defence), evaluate them, prioritise them and have permanent contact with Business Analysist, Developers and users to keep enhancing the tool  
  • Contribute to improve, automate and secure the reporting process from Beacon to Risk tool environment (360Risk-Op)
  • Support to the management for Finance & Strategy functions (F&S) of Esop, 360 Risk-OP libraries, COGNOS (tool) extractions, Tableau dashboard
  • Provide support to the Regions, Metier, SMR and GFC during project implementation on the difficulties faced
  • Prepare Key Performance Indicators (KPI) follow-up to management related to the tool implementation and follow remediation Action Plans 
  • Represent Standard and Controls / Group Financial Control team in various Finance projects in Infinity and outside it, when applicable

Profile and Skills to Success

  • Master’s degree in Accounting, Finance or Business
  • At least 3 years of professional experience in external or internal audit, control, or risk department
  • Knowledge of Business Process modelling
  • Proficient knowledge in Microsoft Office Pack (Excel, PowerPoint, Word)
  • Experience in leading small teams or small projects
  • Fluent in English, both spoken and written
  • Good project management skills (set up governance, calendar, deliverables, critical path, budget, documentation update, etc.)
  • Ability to manage or facilitate a meeting, seminar, committee, training
  • Strong analytical capacity and critical thinking
  • Attention to detail 
  • Strong sense of responsibility and reliability
  • Good organisational skills and ability to manage several tasks, prioritise and meet deadlines
  • Strong process analysis skills
  • Problem-solving mindset and autonomy
  • Excellent communication skills
  • Teamwork and collaboration skills
  • Strong sense of user support

About the Team 

  • The F&S ensures, for the BNP Paribas Group, the production and publication of accounting and financial management statements necessary for the management of the Group, financial and tax optimisation along with the external growth strategy. It also plays an alert role vis-à-vis of General Management
  • F&S count +1800 employees specialised in Accounting, Reporting, Performance Steering, Tax, Control, Regulatory and Project to mention few of them.  F&S is organised around 3 mutualised regional platform (America, Europe and Asia/Pacific), 1 Shared Finance Service centre located in India, Central F&S teams located in Paris and decentralised Finance, Tax and Development departments located in each BNPP country presence
  • The Infinity Europe, Middle East and Africa (EMEA) Finance & Strategy Platform is the Regional EMEA Mutualised platform and Group platform delivering services that covers the whole financial dimension: Accounting production activities, reporting, control, transformation projects, IT and Group Data Operations (GDO). Our platform serves EMEA Countries and Chief Executive Officer’s (CFO´s), Group Head Office and also worldwide entities when it refers to projects (Transformations & IT). The Infinity EMEA Finance & Strategy Platform is located in a dual location Madrid and Lisbon

#LI-Hybrid 

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

  • Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
  • Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
  • Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • Accounts Payable/Accounts Receivable (AP/AR) Senior Analyst is a key resources of the activity in Cost Accounting Operations (CAO) as integrating parts of the teams, contributing for the roll out of the everyday business as well to the sharing of knowledge among the CAO teams. The AP/AR Senior Analyst can develop their activity in the different CAO teams and shall perform the activity according to the procedures in place. Responsible for providing support to Management in the preparation of reports and documentation, and participating in meetings with Management and customers as needed

Your Main Activities Are

  • Accounts Payable Management: Ensure correct booking of invoices (General Ledger Account, Value-Added Tax (VAT) rate, Cost Centre, Purchase Order); assure invoice information completeness; analyse and communicate discrepancy between purchase orders and invoices. Additionally, assist the Management on the preparation of reporting documents and participate in meetings with the management and/or customers when needed
  • Assist the Management on the preparation of reporting documents. Participate in meetings with the management and / or costumers when needed
  • Invoice Quality Control: Identify, complete, and request missing information found during the processes of dematerialization of paper invoices performed by external company and of all invoices received via PDF. Analyse and perform according to procedures all workflow for invoice rejection
  • Accounting Bookings and Fixed Assets: Perform General Accounting bookings, month-end closing and reporting activities including journal entries, and periodical controls analysis, reconciliations, fixed assets bookings, and prepare related reporting
  • Accounting Controls: Perform periodical controls analysis and reconciliations, in line with corporate procedures, prepare VAT and other tax reporting and controls, and analyse and reconcile balance-sheet accounts
  • Payments and Bank Reconciliations: Generate and control payment proposals, perform Bank Reconciliations and payment reconciliation with invoices and bank statements including exception handling

Profile and Skills to Success

  • Bachelor’s degree in Economics, Finance and Accounting 
  • From 3 to 4 years of experience in Accounting and Finance 
  • Proficient in Microsoft Office Pack (Microsoft PowerPoint and Excel)
  • Proficient in Financial Software ERP
  • Fluent in English
  • Ability to share/pass on knowledge 
  • Attention to detail/rigor
  • Organisational skills 
  • Ability to collaborate/Teamwork
  • Ability to synthetise/simplify
  • Communication skills

#LI-Hybrid

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

  • Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
  • Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
  • Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Join us at BNP PARIBAS CARDIF SUPPORT,

At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!

Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.

Ready to kick off your next professional chapter with us?

                                Become our new Full Stack Developer / Data Engineer (Python) based in Porto

YOUR FUTURE MISSIONS

Your key responsibilities will be:

  • Design and develop internal web applications and business solutions using Python frameworks such as Dash Plotly and Flask,
  • Gather and analyse stakeholder requirements and translate business needs into scalable technical solutions,
  • Develop and maintain ETL processes and automated data pipelines, ensuring data quality, validation and performance,
  • Design and manage databases: Develop SQL queries, views and database structures, ensuring scalability, reliability, and performance,
  • Developing Full Stack solutions: Develop backend services and APIs using Python, integrating frontend applications with databases and enterprise systems, and support deployment and maintenance,
  • Support development, testing and production environments, including deployment, monitoring, scheduled jobs and automation workflows,
  • Create and maintain technical and functional documentation and ensure alignment with development standards and best practices.

READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:

  • Degree in Computer Science, Software Engineering, Data Engineering, Data Science, Information Systems, or related fields,
  • 4+ years of professional experience in Python application development, Full stack development and/or Data Engineering,
  • Strong knowledge of Python, SQL, API’s and backend development,
  • Experience with ETL processes, data transformation, validation and pipeline development,
  • Knowledge of relational databases, advanced SQL, data modelling, views and stored procedures,
  • Experience with Django, Flask or Dash is a plus,
  • Knowledge of deployment processes, environment management and workflow automation,
  • Strong analytical and problem-solving skills, with the ability to work autonomously and collaboratively,
  • Good communication skills and ability to interact with both technical and business stakeholders
  • Fluent in English. Fluency in French would be an additional advantage.

WHAT’S IN IT FOR YOU?

In addition to our attractive salary, here’s a glimpse of what you can expect from us:

  • Generous Perks: Enjoy meal, child and monthly flexible benefits allowances as part of our comprehensive benefits package.
  • Comprehensive Coverage: Rest easy with our top-notch insurance package. You’ll have health insurance, applicable to your spouse and descendants as well as life insurance.
  • Flexibility Redefined: Embrace our hybrid working model for a perfect balance of commitment and personal flexibility.
  • Endless and tailored Professional Growth: Fuel your career aspirations with continuous development opportunities on both local and global scales.
  • Vibrant Work Environment: Immerse yourself in our modern amenities, including Zen rooms, free language courses, and diverse company events.
  • Culture of Care: Be part of a multicultural environment that prioritizes employee wellbeing and professional growth.

DIVERSITY AND INCLUSION ARE IMPORTANT TO US!

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunities to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect on the society we live in, while keeping with the image of our clients.

CAN WE COUNT ON YOU?

If you’re ready to shape the future of insurance and your profile aligns with our vision, send us your application with CV, cover letter, and Certificate of Studies. We look forward to welcoming you to our team!

Note: Only complete applications with all the required documentation will be considered.

About the job

  • As part of the global GM (Global Market) Brokerage team, BAU (Business As Usual) Support acts as a bridge between stakeholders of brokerage team as well as a between London and Lisbon teams
  • It is notably responsible for implementing and innovating possible technical MAOS’ automations and admin tasks and supporting processes
  • It is created and designed to perform the different type of queries coming from the stakeholders as well as to have flexible and adjustable way of communication, according to the multiple stakeholders’ languages and needs
  • BAU is also responsible to ensure all the Brokerage fees paid out of Europe, are being applied and paid according BNPP guidelines

Your Main Activities Are

  • Manage the end-to-end lifecycle of GM’s brokers, ensuring data integrity and streamlined onboarding/offboarding processes
  • Act as the central lead for brokerage business management, providing key insights and reporting to support strategic decision-making
  • Monitor and reconcile brokerage fees by analysing trading activity against invoicing to ensure accuracy and prevent leakage
  • Serve as the primary analytical interface between internal trading desks and external suppliers regarding fee structures and usage
  • Maintain oversight of internal control frameworks surrounding broker activities through regular data-driven audits and monitoring
  • Identify and implement data-led initiatives to improve operational efficiency and drive cost-saving opportunities
  • Utilise spend analysis and market data to lead or support the negotiation of broker rate cards
  • Identify and propose initiatives to improve the efficiency of processes and/or cost efficiency

Profile and Skills to Success

  • Bachelors or Masters degree in Mathematics, Data Science or Engineering
  • Advanced level of Excel knowledge, intermediate level of Python and VBA
  • Advanced level of English
  • Good communication skills
  • Analytical mindset with attention to detail
  • Curious and proactive mindset
     

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

  • Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities
  • Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses
  • Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Queres fazer parte da mudança?

Então, estás no lugar certo. A nossa ambição é construir um futuro sustentável para os nossos clientes e as nossas equipas… Mas não o podemos fazer sem ti!

Ao integrares o BNP Paribas Personal Finance, participa na nossa grande transformação para construirmos um mundo mais sustentável: estamos empenhados em promover o acesso a um consumo mais responsável e sustentável para apoiar os nossos clientes e parceiros. 

Para o conseguir, implementamos ações concretas, não só na forma como desenvolvemos a nossa atividade e melhoramos o nosso crescimento sustentável, com a ambição de reduzir a nossa pegada ambiental, mas também na forma como apoiamos aqueles que mais precisam.

  

Na prática, o teu dia-a-dia

Integrado no Departamento de IT Service Delivery, terás como missão prestar apoio técnico e funcional aos utilizadores das diversas aplicações bancárias. As principais responsabilidades são:

  • Encontrar uma solução para resolver os problemas técnicos e funcionais levantados ou encaminhar o problema para a equipa apropriada e acompanhar a resolução do problema 
  • Garantir que uma solução seja fornecida dentro do prazo adequado, dependendo da prioridade do problema 
  • Coordenar e garantir uma comunicação ideal entre as diferentes equipas/partes interessadas no seu papel de ponto de contacto único, incluindo atualizações regulares sobre o progresso em caso de incidentes de bloqueio 
  • Documentar questões levantadas pelos utilizadores e identificadas como um bug 
  • Acompanhar e tomar medidas, quando necessário, sobre as mensagens de alerta técnico enviadas para a caixa de correio comum da equipa 
  • Garantir que as tarefas de controlo no início do dia e o feedback diário são realizados

A Missão é importante, mas a Equipa e o local de trabalho também!

Bem-vindo à equipa de Application Production Support, que faz parte da Direção de IT Service Delivery do BNP Paribas Personal Finance. Uma equipa Agile e a migrar para a Cloud.

Estamos preparados para te acolher com um plano de integração inicial, com formação on the job, treino e networking. 

O que temos para te oferecer?

Este é um tema muito importante que abordaremos em conjunto, tendo em consideração a tua formação e experiência. 

Destacamos os seguintes benefícios: 

  • Plataforma de Benefícios Flexíveis (benefit+): Fazem parte do benefit+ benefícios em áreas como a proteção, educação e bem-estar, onde se incluem sempre Seguro de Saúde, extensível ao agregado familiar e Seguros de Vida Grupo
  • Dias de férias suplementares, até 31 dias, em função da antiguidade e da realização de voluntariado
  • Parcerias com milhares de entidades que dão acesso a diferentes vantagens (turismo, alimentação, hotelaria, moda, tecnologia…)
  • Crédito Pessoal a colaboradores, em condições vantajosas face ao mercado
  • Política de Smart Working que visa promover uma cultura flexível, autónoma e responsável, contribuindo para o bem-estar e satisfação no trabalho.
  • Linha de Apoio 24 horas por dia disponível em caso de necessidade de Apoio Psicológico, Legal, Financeiro/Fiscal e Psicossocial.

És tu quem procuramos?

  • Tens formação superior em Engenharia Informática ou Ciência da Computação ou afins;
  • Pelo menos 3 anos de experiência em Tecnologia da Informação ou similar, preferencialmente no sector bancário;
  • Nível avançado de inglês, escrito e oral; 
  • Capacidade de colaboração e de trabalhar em equipa;
  • Foco no cliente e resiliência

E também:

  • Conhecimentos de NIST e ISSO / IEC 27001;
  • Certificações como: CISSP, SSCP, CISM, CEH ou CISA;
  • Conhecimentos de cloud (AWS, AZURE)
  • Conhecimentos de Dockers & Containers

Se respondeste “sim” a tudo isto, então queremos conhecer-te!

Aguardamos pela tua candidatura!

Os nossos compromissos

O BNP Paribas Personal Finance caracteriza-se por proporcionar igualdade de oportunidades a todos os candidatos a emprego e, enquanto empresa socialmente responsável, incorpora nos seus valores e práticas os princípios da Diversidade e Inclusão. 

Para alcançarmos todos os nossos objetivos, pretendemos atrair, desenvolver e reter diferentes perfis, assumindo a diversidade como um fator potenciador e diferenciador de inovação, fundamental na nossa organização.

Se quiseres saber mais sobre a nossa Organização, Valores e Projetos, por favor consulta esta página.

O que nos orgulha enquanto empregadores de referência

  • Certificação Top Employer Portugal e Top Employer Europa, pelo oitavo ano consecutivo.
  • 93% dos nossos colaboradores identifica o BNP Paribas como uma empresa com “uma gestão inclusiva que apoia todo o tipo de diferenças (idade, origens, orientação sexual, …)”.
  • 94% dos colaboradores identifica-se e beneficia da política de “Smart Working”, sentindo-se confortável num ambiente de trabalho híbrido, e com as ferramentas digitais e espaços de trabalho disponibilizados. 
  • 72% dos nossos clientes são promotores da nossa marca.

Join us at BNP Paribas Cardif, the Insurer for a Changing World.  

At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.

At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!

Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.

Ready to kick off your next professional chapter with us?

Become our new German Back Office Agent ( All genders) based in Porto 

BE PART OF OUR DYNAMIC TEAM OF EXTENDED WARRANTY MANAGEMENT INTERNATIONAL TEAM

This Team based in Porto was created to extend the operation of our Client, ICARE, to the European market. ICARE is leader in the French market for warranty in the automobile field and aims to project this experience to the European market through our platform.

Today German and Italian are our main markets, but we have already started the operation in Spain, Portugal and Check Republic.

Our main activities consist of providing operational and administrative support for dealer warranty, extended warranty and maintenance contracts by handling authorization requests or contract management requests for multiple products depending on the country and partner, all from the same platform and location.

YOUR FUTURE MISSION IN EWM TEAM

Your key responsibilities will be:

  • Management of vehicle repair requests in accordance with the contractual coverage
  • Examination of the admissibility of applications
  • Contact by phone all  required departments 
  • Analysis of the applications and assessment of eligibility and financial risk to support decision-making in accordance with established procedures and delegation rules
  • Communication of decisions to customers and/or business partners
  • Ensuring the administrative management of all prepared processes

            

READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:

  • Education or university degree in: Business Administration/Business Management; Insurance or banking; Public administration
  • Automotive knowledge is a plus
  • Good knowledge of the IT tools and applications used by the team as per the job requirements
  • Good communication skills, both verbal and written
  • Continuous pursuit of customer satisfaction
  • Striving for very high quality results
  • German fluent
  • Good written English

WHAT’S IN IT FOR YOU?

In addition to our attractive salary, here’s a glimpse of what you can expect from us:

  • Generous Perks: Enjoy meal, child and monthly flexible benefits allowances as part of our comprehensive benefits package.
  • Comprehensive Coverage: Rest easy with our top-notch insurance package. You’ll have health insurance, applicable to your spouse and descendants as well as life insurance.
  • Flexibility Redefined: Embrace our hybrid working model for a perfect balance of commitment and personal flexibility.
  • Endless and tailored Professional Growth: Fuel your career aspirations with continuous development opportunities on both local and global scales
  • Vibrant Work Environment: Immerse yourself in our modern amenities, including zen rooms, free language courses, and diverse company events.
  • Culture of Care: Be part of a multicultural environment that prioritizes employee wellbeing and professional growth.

DIVERSITY AND INCLUSION ARE IMPORTANT TO US!

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect on the society we live in, while keeping with the image of our clients.

CAN WE COUNT ON YOU?

If you’re ready to shape the future of insurance and your profile aligns with our vision, send us your application with CV, cover letter, and Certificate of Studies. We look forward to welcoming you to our team!

Note: Only complete applications with all the required documentation will be considered.

Join us at BNP PARIBAS CARDIF SUPPORT,

At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!

Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.

Ready to kick off your next professional chapter with us?

Become our new Cybersecurity Team Leader (All Genders) based in Porto

BE PART OF OUR DYNAMIC CYBERSECURITY TEAM 

Cybersecurity Team oversees managing and supervising the deployment of the IT Risk Practices and follow the remediation projects in the entities of its scope. 

YOUR FUTURE MISSIONS

You will monitor and control the cybersecurity measures and risks contributing to the company’s strategy of Cardif Support.

Your main functions will be:

  • Guarantee the management & Plan activity with the project team
  • Guarantee the operational management of the activity (performance and activity)
  • Contribute to continuous improvement of efficiency and any optimization process (analyse and problem solving)
  • Organize team activity
  • Manage, control and evaluate team members performance and objectives
  • Responsible and accountable for identifying and guaranteeing the declaration and management of any risks within her/his area of responsibility, as well as for ensuring thorough collaboration with the risk management team in order to foster a sound risk culture throughout her/his perimeter of influence, thus guaranteeing that all the people under her/his responsibility is equally aware of the importance of such endeavours.
  • Ensure the follow-up of the implementation of Security procedures and security rules on Information System
  • Act as Cyber Program SPOC for regional entities on different layers of Cybersecurity domains : Application security, IAM, Vulnerability management, Data Security…)
  • Contribute to Cyber Security risk assessments with the support of ITRO team to permit the management to prioritize the activities.

 READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:

  • Strong decision-making skills
  • Excellent communication and leadership skills
  • Autonomous, rigorous with a high personal commitment
  • Good organization, coordination and time-management skills
  • Technical Skills: MS Office (Excel, Word and Power Point), JIRA /ServiceNow
  • Ability to support departments or programs on budget and project monitoring aspects
  • Agile Methodologies (SCRUM) know how
  • Be proficient in English (B2)

WHAT’S IN IT FOR YOU?

In addition to our attractive salary, here’s a glimpse of what you can expect from us:

  • Generous Perks: Enjoy meal, child and monthly flexible benefits allowances as part of our comprehensive benefits package.
  • Comprehensive Coverage: Rest easy with our top-notch insurance package. You’ll have health insurance, applicable to your spouse and descendants as well as life insurance.
  • Flexibility Redefined: Embrace our hybrid working model for a perfect balance of commitment and personal flexibility.
  • Endless and tailored Professional Growth: Fuel your career aspirations with continuous development opportunities on both local and global scales.
  • Vibrant Work Environment: Immerse yourself in our modern amenities, including Zen rooms, free language courses, and diverse company events.
  • Culture of Care: Be part of a multicultural environment that prioritizes employee wellbeing and professional growth.

DIVERSITY AND INCLUSION ARE IMPORTANT TO US!

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunities to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect on the society we live in, while keeping with the image of our clients.

CAN WE COUNT ON YOU?

If you’re ready to shape the future of insurance and your profile aligns with our vision, send us your application with CV, cover letter, and Certificate of Studies. We look forward to welcoming you to our team!

Note: Only complete applications with all the required documentation will be considered

About the job

  • This role offers the opportunity to work directly with key prudential reporting frameworks such as COREP Own Funds, Large Exposures, Leverage Ratio, Fundamental Review of the Trading Book (FRTB) and Credit Risk Risk-Weighted Assets (RWA)
  • As part of the Credit & Regulatory Reporting team, you will contribute to the production, analysis and delivery of regulatory metrics that support the monitoring of the Group’s capital ratios and regulatory disclosures. Whitin this position you will be in contact with BNPP supervisory bodies (European Central Bank (ECB), Asset Classification and Reservation Policy (ACPR), Federal Reserve System (FED), among others), regulatory reporting transformations, new prudential frameworks, and data quality initiatives

Your Main Activities Are

  • Provide support in the preparation and delivery of the regulatory reports
  • Prepare and deliver regulatory reports for BNPP Group and sub-consolidated scopes, such as COREP Own Funds, Leverage Ratio, Large Exposures and FRTB
  • Contribute to the production of Pillar 3 disclosures, on credit risk and securitization
  • Produce and monitor regulatory metrics related to Credit Risk and Securitization
  • Contribute to the calculation and analysis of Credit Risk RWA and related prudential ratios
  • Collaborate with multiple stakeholders across Finance, Risk and IT to ensure data consistency and reporting accuracy
  • Support the preparation of Senior Management forums dedicated to regulatory report validation
  • Participate in regulatory and reporting transformation projects, including new prudential frameworks and reporting evolutions
  • Contribute to process improvements, automation initiatives and data quality enhancements
  • Support the delivery of regulatory reporting to internal and external stakeholders

Profile and Skills to Success

  • Bachelor’s degree in Finance, Business Administration or a related field
  • Strong Excel skills and ability to work with large datasets
  • Fluent in English (spoken and written)
  • Minimum 2 years of experience in Risk, Finance, Audit or Assurance
  • Knowledge of prudential regulatory frameworks (Basel / CRR)
  • Understanding of Credit Risk and Securitization concepts
  • Strong analytical and problem-solving skills
  • Team player with good communication abilities
  • Ability to work under tight deadlines in a dynamic environment
  • Interest in data and regulatory analytics

#LI-Hybrid #careerboost

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

  • Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
  • Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
  • Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Responsable d’équipe – M/F/X – Lisbonne – CDI – Hybride

Rejoignez BNP PARIBAS CARDIF SUPPORT

 Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 6 langues.

Notre objectif ? Offrir un service d’excellence, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.

Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?

Devenez notre nouveau/elle Responsable d’équipe – (M/F/X) basé à Lisbonne

Intégrez notre équipe dynamique !

Rejoignez-nous et intégrez le groupe BNP Paribas Cardif au Portugal !

Vous avez envie de vous lancer dans une nouvelle aventure ? 

Vous avez frappé à la bonne porte, nous recherchons des personnes qui souhaitent relever des défis et qui veulent se surpasser.

VOTRE FUTURE MISSION

  • Contribuer à la déclinaison au sein de son équipe de la stratégie globale définie par sa Direction 
  • Contribuer à offrir un environnement de travail dans lequel tous les collaborateurs sont traités avec respect et dignité 
  • Garantir la gestion de l’équipe sous sa responsabilité, en vue d’assurer une performance et une qualité de service solides, en garantissant un environnement de travail propice au développement professionnel, à l’engagement et à la collaboration.
  • Garantir la gestion des ressources humaines en lien avec la DRH 

PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :

  • Un niveau de Français oral et écrit courant/natif 
  • Une connaissance de la gestion d’activité (pilotage)
  • Une capacité d’organisation, de rigueur, de travail collaboratif, de réactivité, d’adaptation au changement
  • Accompagner et challenger la montée en compétence de manière pédagogue

QUELS AVANTAGES POUR VOUS ?

En plus d’un salaire attractif, voici tout ce que nous vous offrons :

  • Bénéfices Généreux : Profitez d’allocations pour les repas, le transport dans le cadre de notre package complet d’avantages.
  • Couverture Complète : Soyez rassuré avec notre excellent package d’assurance. Nous vous offrons l’assurance santé, applicable à votre conjoint et enfant(s), ainsi qu’une assurance vie (à titre individuel).
  • Flexibilité Redéfinie : Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
  • Croissance Professionnelle Infinie : Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
  • Environnement de Travail Dynamique : Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
  • Culture de Bien-être : Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle.

LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !

BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.

AVEZ-VOUS CE QU’IL FAUT ?

Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !

Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération