About the Job

Your Main Activities Are

Profile and Skills to Success

About the Team 

#LI-Hybrid 

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the Role

The Payments Allocation Officer reports to the Head of Payments Allocation. The officer is responsible for allocating incoming payments after carrying out the necessary investigations (paper details, phone calls, e‑mails, etc.) to ensure proper matching and to help reduce client outstanding balances. All actions must take into account the subsidiary’s development axes in terms of products and markets and be carried out in a cross‑functional spirit with the other divisions of the subsidiary. The employee must perform the duties responsibly, respecting the Group’s values and convictions – BNP Paribas Code of Conduct – especially the principles of Diversity and Inclusion.

Key Responsibilities

    • Identify the accounts and re‑allocate payments when necessary.

    • Manage buyer‑risk by sharing relevant information with other functions (risk, sales, collections, …).

    • Escalate client/buyer complaints and assist in their resolution.

    • Contribute to departmental productivity by suggesting improvements to tools or processes.

    • Adopt a client‑oriented telephone and written communication style at all times.

    • Prefer telephone contact with buyers to obtain details needed for payment allocation.

    • Conduct the investigations required based on inputs from collections, clients, management, etc.

    • Help improve processing times by proposing simplification solutions.

    • Prioritise urgent or atypical requests.

    • Act in line with Compliance instructions regarding Anti‑Money‑Laundering, Terrorist Financing, tax fraud, internal and external corruption, market integrity, banking and tax laws, as well as international financial sanctions and KYC policies.

    • Ensure the company respects the principle of protecting client interests when marketing products and services, by understanding client needs, treating them fairly, and providing clear and accurate information.

    • Behave with ethics and integrity, in accordance with the Code of Conduct.

Profile and Skills for Success

    • Academic degree (preferred) or high‑school diploma (mandatory).

    • Fluency in French (mandatory).

    • Minimum of 2 years of professional experience in:

        ○ Factoring,

        ○ Middle‑office operations,

        ○ Transaction processing and data entry

WHO ARE WE ?

BNP PARIBAS CARDIF, the Insurer for a Changing World.  

At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.

At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!

Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.

We are currently considering spontaneous applications for talented and motivated insurance accounting professionals for our office in Lisbon!

Due to our ambitious growth and expansion plans in our Finance Business Unit in Porto, for the end of 2026 and beyond, we welcome applications for the following type of profile:

• Professional background about 4-10 years in relevant positions (preferable)
• Fluent in English (C1 level is mandatory)
• Consolidated insurance accounting knowledge
• Previous experience with IFRS norms (ideally IFRS17 and 9)

Bonus points if you are fluent in French!

WHAT DO WE OFFER 

Besides our attractive salary, you will benefit:

• Meals allowance
• Transportation allowance
• Child allowance
• Private Health Insurance including spouse and descendants, Life Insurance, Travel Insurance
• Hybrid working mode – a balance between office days to reinforce commitment, creativity and human links, and homeworking days for flexibility of the employees 
• Continuous development and career growth opportunities on a local and global level
• And much more…

The work environment is important!

• Work in a multicultural environment with multiple nationalities,
• Be part of a people care company with a strong & continuous growth investing in its employees through training and career opportunities.

Our commitments to you

• Diversity and Inclusion commitment

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas Cardif we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas Cardif, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. 

If your profile and motivations matches our needs and you feel motivated to join our company, do not hesitate in sending us you application. 

We will be delighted to consider you for this position.

Please note that only applications submitted with CV, Cover letter & Certificate of Studies will be considered and move forward in the application process.

Join us at BNP Paribas Cardif, the Insurer for a Changing World.  

At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.

At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!

Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.

Ready to kick off your next professional chapter with us?

Become our new Head of IT Global Strategy and Delivery based in Porto

The Head of IT Global Strategy and Delivery operates in very close alignment with Cardif Head Office and acts as a direct extension of the Cardif Group CIO, combining strategic transformation leadership with strong operational ownership, assuming the following key responsibilities: 

YOUR FUTURE MISSION

Insurance Expertise & Business Alignment 

Governance, Risk & Resilience 

Head Office Integration 

Multi-Regional IT Leadership 

Leadership & Change Management 

• Secure buy-in from local entities while maintaining momentum on Cardif IT strategic objectives

READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:

WHAT’S IN IT FOR YOU?

In addition to our attractive salary, here’s a glimpse of what you can expect from us:

DIVERSITY AND INCLUSION ARE IMPORTANT TO US!

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

CAN WE COUNT ON YOU?

If you’re ready to shape the future of insurance and your profile aligns with our vision, send us your application with CV, cover letter, and Certificate of Studies. We look forward to welcoming you to our team!

Note: Only complete applications with all the required documentation will be considered.

About the job

Your Main Activities Are

Profile and Skills to Success

#LI-Hybrid 

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Dans le cadre des contrats d’affacturage Domestique, Import et/ou Export de BNP Paribas Factor France, le/la gestionnaire Recovery Process France est responsable du recouvrement d’un portefeuille de créances. Il/Elle est rattaché/e à la Team Leader Recovery Process France.Le/La gestionnaire se doit d’exercer ses missions de manière responsable en respect des valeurs et convictions du Groupe BNPP – Code de conduite- et notamment des principes de Diversité et d’inclusion.

Business Mission

Relancer par téléphone, mails ou autres, les acheteurs afin d’obtenir le paiement des factures;- Qualifier et analyser les informations obtenues des acheteurs sur les motifs de non-paiement;- Maîtriser le risque acheteur en partageant l’information avec le donneur d’ordre;- Connaître et appliquer les régles et consignes de vigilance instaurées par la Conformité et/ou le donneur d’ordre tant en terme de Sécurité Financière que de Protection des intérêts clients, Intégrité des Marchés, Ethique Professionnelle ou Lois Bancaires et Fiscales.

Your main activities are

Dans le cadre de son activité, le/la gestionnaire pourra être amené/e à:

    · Effectuer les actions de relance par téléphone/mails/autres afin de qualifier les factures;

    · Traiter les appels et courriers/mails entrants;

    · Mise à jour des fiches interlocuteurs;

    · Vérifier l’activité du cédant et analyser le comportement de l’acheteur (typologie) afin d’adapter son discours et prendre les bonnes décisions;

    · Détecter les prestations ou facturations non conformes et informer le cédant du litige;

    · Transmettre au département juridique du donneur d’ordre, les créances détectées à risque (acheteurs en RJ/LJ ou fausse facture);

    · Faire remonter les réclamations acheteurs/cédants et aider à leurs résolutions;

    · Participer à la productivité du département en proposant des axes d’amélioration;

    · Assurer d’autres missions et/ou tâches administratives définies par le Team Leader dans le cadre du suivi de l’activité;

    · Agir conformément aux instructions de la Conformité et/ou des donneurs d’ordre en matière de Lutte Contre le Blanchiment d’argent, de Financement du terrorisme, de Fraude fiscale, de Corruption interne et externe, d’intégrité des Marchés, de Lois Bancaires et Fiscales et appliquer les directives en matière de Sanctions Financières internationales ainsi que de la politique KYC;

    · Agir avec éthique et intégrité, conformément au code de conduite et à la protection des intérêts client.

Profile and skills to success

Behavioural Skills

    · Etre orienté client

    · Capacité d’adaptation

    · Etre orienté résultat

    · Capacité à collaborer / travail d’équipe

    · Capacité d’organisation

    · Rigueur

    · Capacité à communiquer à l’oral et par écrit

Transversal Skills

    · Capacité d’analyse

    · Capacité à développer les autres et leurs compétences

    · Capacité à animer un atelier, une réunion

Technical Skills

    · Recouvrement

    · Opération de Middle Office

    · Traitement des opérations et saisie des données

Languages

French (mandatory)

Unisciti a noi presso BNP Paribas Cardif, l’Assicuratore per un Mondo in Cambiamento.

In BNP Paribas Cardif non siamo solo un fornitore di soluzioni assicurative: siamo pionieri che contribuiscono a plasmare il futuro del settore. In qualità di leader globale nel mercato assicurativo, con una presenza significativa nel risparmio e nelle assicurazioni di protezione in oltre 30 paesi nel mondo, ci impegniamo costantemente per l’innovazione e l’eccellenza.

Presso il nostro European Service Center – Carif Support, con sede a Porto e Lisbona, in Portogallo, operiamo come un dinamico hub multiculturale di oltre 600 professionisti che parlano più di 11 lingue.

Il nostro obiettivo è fornire ai nostri clienti, interni ed esterni, il massimo livello di servizio, affidabilità ed efficienza, offrendo processi e servizi diversificati e allineati alle migliori pratiche del settore assicurativo.

Pronto ad iniziare il tuo prossimo capitolo professionale con noi?

Diventa il nostro nuovo Operatori Amministrativi e Meccanici Auto – Fluenti in Italiano a Oporto o Lisbona

FAI PARTE DEL NOSTRO DINAMICO TEAM DI  EWM (EXTENDED WARRANTY MANAGEMENT).

La nostra piattaforma Cardif Services/Icare, con sede a Porto, specializzata in servizi, ricerca e sviluppo di soluzioni per il settore automobilistico (manutenzione, garanzia, assistenza, ecc..), sta cercando nuovi elementi per il suo team. Stiamo attualmente cercando Meccanici e Operatori Amministrativi, fluenti in italiano.

LA TUA FUTURA MISSIONE ALL’INTERNO DEL TEAM EWM COME OPERATORE AMMINISTRATIVO E/O MECCANICO FLUENTE IN ITALIANO:

PRONTO A FARE LA DIFFERENZA? ECCO CIO’ CHE CERCHIAMO:

COSA C’È IN SERBO PER TE?

Oltre ad una retribuzione competitiva, ecco un’anteprima di ciò che puoi aspettarti da noi:

DIVERSITÀ E INCLUSIONE SONO IMPORTANTI PER NOI!

BNP Paribas Cardif è un datore di lavoro che garantisce pari opportunità e si impegna ad offrire uguali possibilità a tutti i candidati.

Promuoviamo attivamente un ambiente di lavoro inclusivo, assicurando che nessuno sia discriminato in base a età, disabilità, identità o espressione di genere, stato civile, gravidanza o genitorialità, razza, religione o credo, sesso o orientamento sessuale.

L’equità e la diversità sono al centro della nostra politica di selezione, poiché crediamo che favoriscano la creatività e l’efficienza, contribuendo a migliori prestazioni e a una maggiore produttività. Inoltre, ci impegniamo a riflettere la società in cui operiamo, mantenendo al contempo l’immagine dei nostri clienti.

Puoi contare su di noi?

Se sei pronto a contribuire a plasmare il futuro del settore assicurativo ed il tuo profilo è in linea con la nostra visione, inviaci la tua candidatura con: CV, lettera di presentazione e certificato di studi

Saremo lieti di darti il benvenuto nel nostro team.

Nota: saranno prese in considerazione esclusivamente le candidature completa, con tutta la documentazione richiesta.

About the job

Your Main Activities Are

Profile and Skills to Success

#LI-Hybrid

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the Job

Your Main Activities Are

Profile and Skills to Success

About the Team 

#LI-Hybrid 

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the Job

Your Main Activities Are

Profile and Skills to Success

About the Team 

#LI-Hybrid

Why joining BNP Paribas? 

BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

Diversity and Inclusion Commitment

BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.